InfuSystem,
Negative Pressure Wound Therapy (NPWT) Customer Care Coordinator - Pacific Time
InfuSystem,, Riverside, California, United States, 92504
Employer Industry: Healthcare Services
Why consider this job opportunity
Hourly wage starts at $20.00
Comprehensive benefits package including health plan options, dental, vision, and 401(k) with company match
Opportunities for career growth and development through programs like tuition assistance
Employee referral bonus and paid parental leave
Supportive work environment that promotes employee wellness and success
Engaging role that directly impacts patient care and satisfaction
What to Expect (Job Responsibilities)
Set up new customer accounts and maintain existing customer files
Qualify new clients by reviewing patient orders and clinical notes
Review and ensure the accuracy of patient paperwork
Initiate calls to patients to establish relationships and monitor pump usage
Process customer and patient orders and handle complaints as they arise
What is Required (Qualifications)
Associate's degree in a related field or equivalent combination of education and experience
Ability to perform essential duties satisfactorily
Previous work experience with Negative Pressure Wound Therapy preferred
Strong written and verbal communication skills
Knowledge of Medicare DME Guidelines is a plus
How to Stand Out (Preferred Qualifications)
Experience in a healthcare-related customer service role
Demonstrated analytical thinking and problem-solving abilities
Proven track record of effective collaboration within a team
Passion for improving business processes and patient care
Natural curiosity to pursue issues and increase expertise
#HealthcareServices #PatientCare #CareerOpportunity #CompetitivePay #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Hourly wage starts at $20.00
Comprehensive benefits package including health plan options, dental, vision, and 401(k) with company match
Opportunities for career growth and development through programs like tuition assistance
Employee referral bonus and paid parental leave
Supportive work environment that promotes employee wellness and success
Engaging role that directly impacts patient care and satisfaction
What to Expect (Job Responsibilities)
Set up new customer accounts and maintain existing customer files
Qualify new clients by reviewing patient orders and clinical notes
Review and ensure the accuracy of patient paperwork
Initiate calls to patients to establish relationships and monitor pump usage
Process customer and patient orders and handle complaints as they arise
What is Required (Qualifications)
Associate's degree in a related field or equivalent combination of education and experience
Ability to perform essential duties satisfactorily
Previous work experience with Negative Pressure Wound Therapy preferred
Strong written and verbal communication skills
Knowledge of Medicare DME Guidelines is a plus
How to Stand Out (Preferred Qualifications)
Experience in a healthcare-related customer service role
Demonstrated analytical thinking and problem-solving abilities
Proven track record of effective collaboration within a team
Passion for improving business processes and patient care
Natural curiosity to pursue issues and increase expertise
#HealthcareServices #PatientCare #CareerOpportunity #CompetitivePay #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr