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CKE Restaurants, Inc.

Shift Leader

CKE Restaurants, Inc., Costa Mesa, California, United States, 92626

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Shift Leader

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CKE Restaurants, Inc.

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Position Summary The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

Essential Functions

Consistently provides a quality product and customer service experience that delivers total customer satisfaction

Strives to improve the skills and performance of all Crew Persons

Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities

Complies with all Company policies and procedures regarding business and personnel practices

Models and encourages Company shared values

Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)

Attends training to remain current on industry trends

Participates in company meetings, webinars and conference calls

Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

Position Qualifications/Core Competencies

Must possess approximately two (2) to three (3) years of experience and/or education demonstrating a commanding knowledge of restaurant management

High School Diploma/General Equivalency Diploma (GED) required

Excellent planning and time management skills

Team building skills

Investigative and problem-solving skills

Ability to troubleshoot cash handling problems

Reliable personal transportation, valid driver’s license, and proof of insurance

Telephone or reliable communication method; accessible to meet restaurant needs

Bilingual skills a plus

Strong analytical and organizational skills; ability to identify and implement process improvements

Work Environment Fast-paced environment working with kitchen equipment in tight quarters.

Physical Demands

Stand for long periods

Bend and stoop

Work around heat

Lift 50 – 75 lbs. comfortably

Work with various cleaning products

Additional Details

Seniority level: Entry level

Employment type: Part-time

Job function: Management and Manufacturing

Industries: Restaurants

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