V2X Inc
Join to apply for the
Fleet Support Rep-Ship Rider III
role at
V2X Inc
Overview
We have multiple opportunities for NavMPS CSR -Shiprider positions: The NavMPS CSR -Shiprider will deploy on board US Naval vessels for extended periods of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS and OCONUS is also required for these positions. Preferred work locations when not deployed are NAS Fallon, NAS Lemoore, NAS Patuxent River, NAS North Island, NAS Whidbey Island, MCAS Beaufort, MCAS Miramar, Marlton NJ.
Responsibilities
Act as primary liaison between PMA-281 and the NavMPS user as an embedded member of the Carrier Airwing Staff
Provide NavMPS-specific Administration/Data Base Administration advanced training for all NavMPS users
Assist aircrew with mission planning when using NavMPS programs
Maintain constant visibility with all NavMPS users to facilitate rapid response to problem resolution, training issues, and day-to-day operations
Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment
Install and configure NavMPS software on all applicable NavMPS assets
Install, integrate, test and secure site-unique software applications as approved by PMA-281
Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets
Provide technical advice and subject matter expertise to the government customer in defining and prioritizing requirements; design and engineer system upgrades, replacements, and new solutions; and recommend hardware and software solutions
Provide technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster recovery, and standard operating procedures
Coordinate with enterprise network, web, database, and information assurance engineers and administrators for installation, testing, integration, operation, maintenance and troubleshooting activities
Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy
Prepare, pre-configure and test deployable equipment packages for remote connection and operation; train users and support personnel on system set-up and operation; provide remote support to deployed personnel
Support configuration management and quality assurance practices by adhering to CM and change control policies and procedures
Maintain current knowledge of relevant and emerging technologies as assigned
Qualifications
Education / Certifications:
AS or AA in Computer Science, Information Systems or a "Relevant Technical Discipline"
ALLOWABLE SUBSTITUTION:
Military service in an IT-related rating/MOS may be substituted for an AS or AA degree.
Four (4) years of experience in support of Defense IT systems may be substituted for an AA/AS or military service in an IT-related rating/MOS.
Experience:
At least three (3) years of experience with DoD C4ISR systems which includes 24/7/365 help desk support, conducting training, on-site technical support, and underway/deployed CVNs, LSDs, LHA’s, DDGs, CVWs, MAGs, MEFs, or USN/USMC Squadrons.
Microsoft Office 365
Other Qualifications
Must be physically able to lift/maneuver 100 lbs
DOD 8570.01 certification required.
At V2X, we are deeply committed to equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at V2X Inc by 2x
Sign in to set job alerts for “Support Representative” roles.
Customer Service Representative - Fallon
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Fleet Support Rep-Ship Rider III
role at
V2X Inc
Overview
We have multiple opportunities for NavMPS CSR -Shiprider positions: The NavMPS CSR -Shiprider will deploy on board US Naval vessels for extended periods of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS and OCONUS is also required for these positions. Preferred work locations when not deployed are NAS Fallon, NAS Lemoore, NAS Patuxent River, NAS North Island, NAS Whidbey Island, MCAS Beaufort, MCAS Miramar, Marlton NJ.
Responsibilities
Act as primary liaison between PMA-281 and the NavMPS user as an embedded member of the Carrier Airwing Staff
Provide NavMPS-specific Administration/Data Base Administration advanced training for all NavMPS users
Assist aircrew with mission planning when using NavMPS programs
Maintain constant visibility with all NavMPS users to facilitate rapid response to problem resolution, training issues, and day-to-day operations
Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment
Install and configure NavMPS software on all applicable NavMPS assets
Install, integrate, test and secure site-unique software applications as approved by PMA-281
Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets
Provide technical advice and subject matter expertise to the government customer in defining and prioritizing requirements; design and engineer system upgrades, replacements, and new solutions; and recommend hardware and software solutions
Provide technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster recovery, and standard operating procedures
Coordinate with enterprise network, web, database, and information assurance engineers and administrators for installation, testing, integration, operation, maintenance and troubleshooting activities
Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy
Prepare, pre-configure and test deployable equipment packages for remote connection and operation; train users and support personnel on system set-up and operation; provide remote support to deployed personnel
Support configuration management and quality assurance practices by adhering to CM and change control policies and procedures
Maintain current knowledge of relevant and emerging technologies as assigned
Qualifications
Education / Certifications:
AS or AA in Computer Science, Information Systems or a "Relevant Technical Discipline"
ALLOWABLE SUBSTITUTION:
Military service in an IT-related rating/MOS may be substituted for an AS or AA degree.
Four (4) years of experience in support of Defense IT systems may be substituted for an AA/AS or military service in an IT-related rating/MOS.
Experience:
At least three (3) years of experience with DoD C4ISR systems which includes 24/7/365 help desk support, conducting training, on-site technical support, and underway/deployed CVNs, LSDs, LHA’s, DDGs, CVWs, MAGs, MEFs, or USN/USMC Squadrons.
Microsoft Office 365
Other Qualifications
Must be physically able to lift/maneuver 100 lbs
DOD 8570.01 certification required.
At V2X, we are deeply committed to equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at V2X Inc by 2x
Sign in to set job alerts for “Support Representative” roles.
Customer Service Representative - Fallon
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr