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USI Insurance Services

Employee Benefits Associate Account Rep - Career Development Program

USI Insurance Services, Concord, California, us, 94527

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Overview Employee Benefits Associate Account Rep - Career Development Program provides in-depth training to prepare associates for client-facing and customer-oriented roles. The program includes mentorship, networking with senior executives, and involvement in USI Gives Back community service across USI offices.

What You’ll Learn You will be immersed in the fundamentals of employee benefit consulting including the USI ONE Advantage processes and best practices.

Program Overview The Employee Benefits Career Track Program provides over 1,300 hours of formalized training sessions and practical hands-on work experience.

Training: Hands On

Months 1-3: 100% training

Months 4-6: 50% training; 50% fieldwork

Months 7-18: 20% training; 80% fieldwork

Networking and relationship-building skills

You will assist in all aspects of account management including

Day-to-day account management across a mixture of business segment clients

Participating in fulfilling client services needs such as coordinating receipt of employee ID cards, client coverage booklets, and contracts

Gathering client census data to assist with the renewal process

Conducting insurance contract reviews and verifying accuracy of client plan documents

Providing resolution support for enrollment, premium bill, and escalated claim issues

Coordinating applications/forms used to implement insurance products

Preparing communication materials needed for client meetings, including benefit summaries and guides, mobile application setup, and recorded PowerPoint presentations

Attending internal and external client strategy meetings

Ideal Candidate Qualifications

Bachelor’s degree

Strong organizational, multi-tasking, and prioritizing skills

Strong time management skills and ability to meet deadlines

High attention to detail and accuracy

Ability to follow policies, procedures, and regulations

Excellent verbal, written, and interpersonal communication skills

Ability to work effectively, as well as independently, in a team environment

Problem solving and critical thinking skills

Ability to take on a high level of responsibility, initiative, and accountability

Proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint

Benefits and Compensation USI is committed to providing a full-suite of competitive benefits, including medical, wellness, dental, vision, 401(k), flexible spending and health savings accounts, disability, life insurance, and other programs. The company offers paid time off, paid family leave, and paid holidays.

Salary: $65,000/year

Eligible for up to 5% bonus at completion of the 18-month program

Applications accepted through: 11/3/2025

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