Kids in Need of Defense (KIND)
Senior Social Services Coordinator
Kids in Need of Defense (KIND), Fairfax, Virginia, United States, 22032
Base pay range
$64,780.00/yr - $80,976.00/yr About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. Building on its extensive programming, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks a Senior Social Services Coordinator to serve alongside the Psychosocial Services Management team. Senior Social Services Coordinators provide therapeutic support to high-risk cases, clinical consultations, and contribute to the design and implementation of trauma informed outreach and training within KIND and to external partners. This position is contingent upon continued funding.
Essential Functions Supports the development of programmatic framework for Psychosocial Services including metrics, logic models, and narratives, for grant applications and reports
Supports fundraising and development efforts, as well as grant reporting for the Social Services team
Provides consultation on high risk and vulnerable cases across KIND offices
Creates, updates, and implements ethical policies, procedures, and guidelines to be implemented across all field offices and compiled in an updated Social Services Handbook
Creates, updates, and implements guidelines for the Social Services team in an interdisciplinary model pertaining to attorney-client and work-product privilege, federal and state confidentiality, and mandatory reporting laws
Creates and implements guidelines on working with unaccompanied children working with pro bono volunteer attorneys with a focus on trauma informed care
Creates guidelines and leads Psychosocial Services team on self-care, wellness, prevention of vicarious trauma and burnout, as well as appropriate professionalism in client relations
Maintains working partnership with local graduate programs and provides supervision to graduate level interns from social work/mental health programs
Monitors and evaluates case activities, including client referrals, intakes, case strategy, and case closure through case rounds and regular check-ins of social service interns
Consults and works regularly with KIND staff to integrate holistic, trauma-informed, and client-centered services that consider both legal strategy and social service needs
Evaluates and provides expert consultation to the Psychosocial Services team and KIND attorneys on services referral, needs assessments, advocacy strategy, safety planning, and crisis management
Directs client work, technical assistance, therapeutic support, training, and outreach
Works with a small caseload of high-needs clients utilizing a range of therapeutic interventions with an emphasis on screening for trauma, establishing safety, building trust, increasing coping strategies, and providing in-depth support during legal proceedings
Conducts needs assessment with KIND’s U.S./Mexico Special Programs team to design and implement quarterly trainings for staff and PBAs on topics such as Trauma Informed Interviewing Skills and Culturally Responsive Practices with Indigenous Populations
Provides technical assistance and expertise to KIND staff and community partners with an emphasis on Trauma Informed interventions when working with UAC and refugee populations
Works with community partners to coordinate services and collaborate in efforts, with emphasis on language access, mental health supports and avoiding re-traumatization
Assists with trainings and presentations
Represents KIND at local coalitions, courts, and agencies
Qualifications And Requirements Graduate degree in social work or related field or 6 years of work experience, combined with Undergraduate degree in social work or related field, in lieu of advanced degree
Depending on location - a minimum of 2 years of experience working with Tender Age children, foster care, at risk youth
Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports
Ability to handle tech related responsibilities including management of digital calendars and video conferencing
Experience working with multidisciplinary or interdisciplinary teams
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities
Advanced fluency in English and Spanish, spoken and written, required (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking)
Ability to travel as assigned
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment
Committed to practicing and supporting wellbeing and a work-home life balance
Experience working and communicating in a remote environment preferred but not required
Our Benefits Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision
Pre-tax flexible spending account (FSA) for both medical and dependent care
Pre-tax transit and parking spending account
Employer-paid life insurance and accidental death and dismemberment insurance
Employer-paid short and long-term disability insurance
For a complete list of benefits, please click here.
Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link.
Application Instructions To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer:
KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/
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$64,780.00/yr - $80,976.00/yr About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. Building on its extensive programming, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks a Senior Social Services Coordinator to serve alongside the Psychosocial Services Management team. Senior Social Services Coordinators provide therapeutic support to high-risk cases, clinical consultations, and contribute to the design and implementation of trauma informed outreach and training within KIND and to external partners. This position is contingent upon continued funding.
Essential Functions Supports the development of programmatic framework for Psychosocial Services including metrics, logic models, and narratives, for grant applications and reports
Supports fundraising and development efforts, as well as grant reporting for the Social Services team
Provides consultation on high risk and vulnerable cases across KIND offices
Creates, updates, and implements ethical policies, procedures, and guidelines to be implemented across all field offices and compiled in an updated Social Services Handbook
Creates, updates, and implements guidelines for the Social Services team in an interdisciplinary model pertaining to attorney-client and work-product privilege, federal and state confidentiality, and mandatory reporting laws
Creates and implements guidelines on working with unaccompanied children working with pro bono volunteer attorneys with a focus on trauma informed care
Creates guidelines and leads Psychosocial Services team on self-care, wellness, prevention of vicarious trauma and burnout, as well as appropriate professionalism in client relations
Maintains working partnership with local graduate programs and provides supervision to graduate level interns from social work/mental health programs
Monitors and evaluates case activities, including client referrals, intakes, case strategy, and case closure through case rounds and regular check-ins of social service interns
Consults and works regularly with KIND staff to integrate holistic, trauma-informed, and client-centered services that consider both legal strategy and social service needs
Evaluates and provides expert consultation to the Psychosocial Services team and KIND attorneys on services referral, needs assessments, advocacy strategy, safety planning, and crisis management
Directs client work, technical assistance, therapeutic support, training, and outreach
Works with a small caseload of high-needs clients utilizing a range of therapeutic interventions with an emphasis on screening for trauma, establishing safety, building trust, increasing coping strategies, and providing in-depth support during legal proceedings
Conducts needs assessment with KIND’s U.S./Mexico Special Programs team to design and implement quarterly trainings for staff and PBAs on topics such as Trauma Informed Interviewing Skills and Culturally Responsive Practices with Indigenous Populations
Provides technical assistance and expertise to KIND staff and community partners with an emphasis on Trauma Informed interventions when working with UAC and refugee populations
Works with community partners to coordinate services and collaborate in efforts, with emphasis on language access, mental health supports and avoiding re-traumatization
Assists with trainings and presentations
Represents KIND at local coalitions, courts, and agencies
Qualifications And Requirements Graduate degree in social work or related field or 6 years of work experience, combined with Undergraduate degree in social work or related field, in lieu of advanced degree
Depending on location - a minimum of 2 years of experience working with Tender Age children, foster care, at risk youth
Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports
Ability to handle tech related responsibilities including management of digital calendars and video conferencing
Experience working with multidisciplinary or interdisciplinary teams
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities
Advanced fluency in English and Spanish, spoken and written, required (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking)
Ability to travel as assigned
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment
Committed to practicing and supporting wellbeing and a work-home life balance
Experience working and communicating in a remote environment preferred but not required
Our Benefits Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision
Pre-tax flexible spending account (FSA) for both medical and dependent care
Pre-tax transit and parking spending account
Employer-paid life insurance and accidental death and dismemberment insurance
Employer-paid short and long-term disability insurance
For a complete list of benefits, please click here.
Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link.
Application Instructions To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer:
KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/
#J-18808-Ljbffr