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Spectrum Reach

Operations Reporting Business Analyst - Spectrum Reach

Spectrum Reach, Saint Louis, Missouri, United States, 63146

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Operations Reporting Business Analyst - Spectrum Reach Join to apply for the

Operations Reporting Business Analyst - Spectrum Reach

role at

Spectrum Reach . This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience. Develop reports and deliverables for management and communicate with all levels of stakeholders. Pull and integrate data from multiple sources such as vendor sites, production systems, CRM, and order management tools to produce requested metrics and data elements. Develop and maintain dashboards utilizing visualization tools such as Excel, Tableau, Looker, MicroStrategy or other reporting tools. Utilize PowerPoint to create graphs and charts to present data. Develop dashboard connections with visualization tools (PowerPivot, Tableau, etc.). Create advanced graphs and calculations, month over month, year over year, normalization, and additional trending/pacing to identify and curb negative growth or behaviors. Ensure compliance with deliverable reporting requirements by performing quality data audits, validation, and analysis. Work with technical analysts to provide clear data requirements including specific fields, tables, or joins. Independently lead and take ownership of project/reporting efforts from concept to completion (work with vendor, technical analysts, and customers). Provide ad hoc reports as needed. Capture, develop, and document data definitions, ETLs, business rules, and data quality requirements. Work closely with end users and stakeholders to proactively recommend reporting solutions. Identify gaps in workflow to ensure data integrity, participate in data governance related efforts and make recommendations to uphold strong data standards. Knowledge of CRM/OMS or production system data. Ability to prioritize and organize effectively. Ability to work independently, as well as in a collaborative and dynamic team environment. Ability to analyze and interpret data. Ability to quickly identify business problems/opportunities. Ability to communicate orally and in writing in a clear and straightforward manner. Ability to communicate with all levels of management and company personnel. Ability to manage multiple projects at one time. High attention to detail. Ability to document, prepare and present data-driven presentations. Advanced skills in Microsoft Office; Excel (PowerQuery, PowerPivot, PowerBI), Word, PowerPoint. Knowledge of OMS or CRM data and handoffs (Salesforce and Traffic databases). General knowledge of SQL and relational databases. Qualifications

Education: Bachelor’s degree or equivalent experience. Education

Bachelor’s degree or equivalent experience. Company Information

Spectrum Reach is part of Charter Communications. Spectrum Reach grows businesses with custom, multiscreen advertising solutions across Spectrum products and services. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Employment type

Full-time Job function

Research, Analyst, and Information Technology Industries: Advertising Services Get to Know Us: Charter Communications is known by our Spectrum products and services. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

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