Omni Hotels & Resorts
Overview
Front Desk Supervisor
Location: The Omni Homestead Resort & Spa, US-VA-Hot Springs
The Omni Homestead Resort & Spa offers guests an opportunity to enjoy Southern hospitality at its best. Since 1766, our employees have helped us provide superb restaurant dining experiences, championship golf, spa, winter sports and numerous activities ideal for families and corporate outings. Associates enjoy a dynamic work environment, comprehensive training and mentoring, and a reputation for exceptional service. We foster a culture of respect, gratitude and empowerment. If you are friendly, motivated, and passionate about serving others, this may be your perfect match.
Job Details Requisition ID: 2025-127974
Number of Openings: 1
Category: Front Office Operations
Responsibilities
To be thoroughly acquainted with all check-in policies and procedures.
To be experienced with various guest scenarios.
To be familiar with all technical equipment related to the Front Desk.
To be familiar with all hotel facilities and offerings.
To understand the influence and importance of all departments on the Front Desk.
Responsible for the training of new associates.
Must be familiar with the shift checklist and be able to run the desk in absence of the Assistant Manager.
Understand and be able to perform rooms control duties.
Broad knowledge of Epitome, Synergy and Ving Card systems.
Familiar with all reservation special packages.
Understand all radio codes and emergency procedures.
Qualifications
Attain high propensity for customer service.
Previous cash handling experience.
Ability to stand for prolonged periods of time.
May require working overnight shift.
Computer Skills (Synergy, Alice, ResortSuite, Opera, Microsoft Office).
EOE Statement:
Omni Hotels & Resorts is an equal opportunity employer — veterans/disability. The EEO is the Law poster and its supplement are available via the links for the EEOC Poster and OFCCP Pay Transparency policy statement. If you need special assistance applying, please email applicationassistance@omnihotels.com.
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Location: The Omni Homestead Resort & Spa, US-VA-Hot Springs
The Omni Homestead Resort & Spa offers guests an opportunity to enjoy Southern hospitality at its best. Since 1766, our employees have helped us provide superb restaurant dining experiences, championship golf, spa, winter sports and numerous activities ideal for families and corporate outings. Associates enjoy a dynamic work environment, comprehensive training and mentoring, and a reputation for exceptional service. We foster a culture of respect, gratitude and empowerment. If you are friendly, motivated, and passionate about serving others, this may be your perfect match.
Job Details Requisition ID: 2025-127974
Number of Openings: 1
Category: Front Office Operations
Responsibilities
To be thoroughly acquainted with all check-in policies and procedures.
To be experienced with various guest scenarios.
To be familiar with all technical equipment related to the Front Desk.
To be familiar with all hotel facilities and offerings.
To understand the influence and importance of all departments on the Front Desk.
Responsible for the training of new associates.
Must be familiar with the shift checklist and be able to run the desk in absence of the Assistant Manager.
Understand and be able to perform rooms control duties.
Broad knowledge of Epitome, Synergy and Ving Card systems.
Familiar with all reservation special packages.
Understand all radio codes and emergency procedures.
Qualifications
Attain high propensity for customer service.
Previous cash handling experience.
Ability to stand for prolonged periods of time.
May require working overnight shift.
Computer Skills (Synergy, Alice, ResortSuite, Opera, Microsoft Office).
EOE Statement:
Omni Hotels & Resorts is an equal opportunity employer — veterans/disability. The EEO is the Law poster and its supplement are available via the links for the EEOC Poster and OFCCP Pay Transparency policy statement. If you need special assistance applying, please email applicationassistance@omnihotels.com.
#J-18808-Ljbffr