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NAVCO® - National Air Vibrator Company

Technical Sales Representative (Inside)

NAVCO® - National Air Vibrator Company, Houston, Texas, United States, 77246

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Technical Sales Manager | Solving Bulk Material Flow Headaches with Applied Vibration Houston, Texas | On-site | Full Time

Company: NAVCO - The National Air Vibrator Co.

NAVCO (National Air Vibrator Co) is a privately owned and operated manufacturing company based in Houston, Texas. We are a leader in industrial vibration equipment used to improve dry bulk material flow for industries including chemical, food, aggregates, power, transportation, steel, mining, and more. As our business continues to grow, we are seeking a

Technical Inside Sales Representative

to join our team and support continued market expansion.

About the Role

This role is ideal for someone who enjoys learning how equipment and processes work, communicating with customers, and providing solution-based support. You will work with customers, field representatives, and internal teams to quote solutions, manage orders, and provide support to customers.

What You’ll Do

Receive, process, and confirm purchase orders in a timely and accurate manner

Communicate with customers to understand needs and identify product solutions

Follow up on pending quotes and maintain consistent communication throughout the sales process

Maintain log of all calls and visits made to current and potential customers

Draft and prepare proposals, including specification, layout, and costing of equipment

Create and organize customer files and project documentation

Work with internal teams to promptly answer technical and commercial inquiries

Protect confidentiality of business processes, proprietary information, and customer communications

Perform other duties as necessary or directed

Some travel required (5-10%)

This role is a strong fit if you...

Posses an innate curiosity about how mechanical systems and processes work

Enjoy problem solving and asking thoughtful, technical questions

Communicate clearly, both verbal and written with a strong phone presence

Prefer selling value solutions over price, and work with a customer‑centric mindset

Maintain a professional appearance and positive attitude when interacting with customers and team members

Are detail‑oriented and take pride in accuracy when quoting, documenting, or entering information

Reason objectively

Like having structure but appreciating being trusted to manage your own rhythm of work

Can stay organized and focused even with shifting priorities

Are proficient in Microsoft Windows and Office (Word, Outlook, and Excel)

What We Provide

Full time, stable role in a growing manufacturing company

Employer sponsored 401K, PTO, dental, medical, and vision benefits

Your First 90 Days at NAVCO:

Days 1-30:

Complete onboarding and meet key team members

Learn NAVCO product lines, core applications, and fundamentals of industrial vibration equipment

Shadow senior sales reps to observe sales call flow, quoting process, and order entry

Develop a base understanding of NAVCO’s ERP system and processes required to perform daily tasks

Days 31-60

Begin independently processing orders and basic quote requests

Prepare simple proposals using standard templates

Proactively follow up on open customer opportunitiesDemonstrate ability to navigate product selection logic

Days 61-90+

Develop a personalized follow‑up rhythm to keep opportunities moving

Track personal metrics – quote turnaround time, follow‑up frequency, data entry accuracy

Collaborate with engineering and sales management to refine proposals for complex or high‑value applications

Begin participating in light application advisory conversations, asking educated technical questions to properly specify solutions

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