Case Manager

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. CASE MANAGER VECRA, Inc. has a requirement for a Case Manager to support operational facilities in Baltimore, MD. The Case Manager will coordinate with all parties involved and provide well-structured and complete applications for Social Security Disability Benefits that will bring applications to fruition. VECRA is seeking a Full-Time Case Manager. ROLES AND RESPONSIBILITIES The principal responsibilities of the Case Manager are centered on providing participants with support and expertise to build complete and accurate case files to support their application process for SSI/Disability. The Case Manager on the MD DBAP project acts as a liaison between disabled customers and the Social Security Administration, advocating on their behalf to obtain approval for Social Security Disability Benefits. Daily activities include scheduling and conducting interviews to determine medical eligibility, coordinating receipt and delivery of medical and other pertinent records, and conducting follow-ups with customers, medical sources, MD Department of Social Services, and SSA to support the TCA, TDAP, and PAA populations of Maryland in obtaining long-term disability benefits. Schedule and maintain case screenings and follow-ups with SSDI application entities Conduct face-to-face and phone interviews for SSDI applications Review SSDI process and documents with customers, set expectations, and encourage communication Review documentation and screening details, providing accurate assessments of eligibility Obtain signatures on authorization and acknowledgment forms Gather medical documentation not yet provided Encourage customer participation in retrieving medical records Coordinate with customers, medical sources, and SSA Disability Determination Services Perform data entry, scanning, and sorting of case documents Review medical records for accuracy Use documentation to support case files Follow up regularly with SSA and Disability Determination Services Contact claimants for additional information as needed File paperwork with SSA promptly Support customers’ needs for expeditious support Suggest and implement operational improvements Assist other staff with caseloads as needed Maintain a compliant workspace respecting privacy regulations Communicate professionally via meetings, calls, and email Support management, colleagues, and customers with regular attendance Provide additional support as needed Perform other duties as assigned QUALIFICATIONS 3+ years of experience in Case Management or Customer Service, with preferred experience in Social Security Disability Teamwork skills Excellent communication skills US citizenship Ability to work independently and as part of a team Self-motivated with ownership of tasks Background check required DESIRED SKILLS Attention to detail Ability to work in a fast-paced environment Caseload management skills Critical thinking Strong organizational skills Proficiency in Windows and Microsoft Office EDUCATION Associate’s or Bachelor’s Degree preferred, with relevant experience High school diploma or GED required Other Details Req #: 004-M2 Shift: Days; 8:00am – 5:00pm Schedule: Monday – Friday FLSA: Non-exempt Pay Range: $18-20/hour Location: Baltimore, MD (Remote after onsite training) Benefits include paid holidays, time off, medical, dental, disability.

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