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MX

Sr. Technical Program Manager

MX, Lehi, Utah, United States, 84043

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Overview

Senior Technical Program Manager role at MX. Join to apply for the Sr. Technical Program Manager role at MX. About MX

MX is a mission-driven fintech company empowering the world to be financially strong. We help banks, credit unions, and fintechs deliver intelligent money experiences by providing clean, connected, and categorized financial data. At MX, every role has a direct impact on improving financial well-being for millions of people. This role is based in Lehi, Utah, with flexibility for both in-office and remote work. Our Utah office features onsite perks such as company-paid meals, massage therapists, a sports simulator, gym, mother’s lounge, and meditation room. We encourage collaboration to drive innovation. Responsibilities

Align cross-functional teams to strategic objectives by developing program roadmaps, defining evaluation criteria, and tracking performance to ensure delivery against business goals. Lead portfolio-level planning by prioritizing initiatives, balancing scope and resources, and ensuring alignment across programs. Partner with engineering leadership to forecast demand by program, assess skills inventory, and optimize resource allocation to meet delivery timelines and business outcomes. Ensure capacity plans are continuously updated to reflect changing priorities and operational realities. Champion Agile methodologies by training, coaching, and supporting delivery teams on best practices and frameworks (e.g., Scrum, Kanban). Develop and maintain detailed program plans, including scope, resource requirements, interdependencies, budgets, risks, and execution timelines. Monitor execution progress, ensuring timely delivery and resolution of blockers and escalations. Define and track program success metrics; proactively identify risks, develop mitigation strategies, and ensure adherence to governance and quality standards. Conduct regular health checks and retrospectives to improve program delivery effectiveness. Synthesize complex data into clear and actionable updates for technical and non-technical stakeholders, including KPIs, risks, decisions, and progress reports. Present program updates and performance insights to senior leadership and other stakeholders in a concise and impactful manner. Collaborate with engineering, product, and technical writing teams to develop and maintain high-quality technical documentation. Drive the adoption and enforcement of program management standards across initiatives, leading stand-ups and program reviews and continuously improving delivery metrics. Work closely with business leaders, product managers, and engineering teams to define roles, manage dependencies, and align execution with organizational priorities. Qualifications

Bachelor’s degree or equivalent work experience 8+ years of experience in program and portfolio management with knowledge of project/program management methodologies, tools, and best practices Proven success in leading large-scale, complex technical programs from planning through execution Solid technical foundation with experience in systems architecture, networking, and mobile services Ability to define, track, and report on key performance metrics across technical and non-technical stakeholders Proficiency with program and project management tools (e.g., Clarizen, GitLab, JIRA, Confluence) Preferred Requirements

3+ years of experience in financial services, corporate, or investment banking environments 3+ years in a hands-on technical role (e.g., TechOps, SRE, DevOps, Networking) Experience managing or delivering mobile technology programs or solutions EEO Statement:

MX is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, disability, or other legally protected characteristics. We particularly welcome applications from veterans and military spouses. All information will be kept confidential according to EEO guidelines. Reasonable accommodations may be requested by emailing hr@mx.com.

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