City Wide Facility Solutions
Bilingual Janitorial Night Manager (2nd Shift)
City Wide Facility Solutions, Charlotte, North Carolina, United States, 28245
Overview
Janitorial Compliance Night Manager role at City Wide Facility Solutions. The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Compensation
Base pay range: $40,000.00/yr - $50,000.00/yr Pay Rate Depends on Experience and Capabilities ($20/hr - $25/hr) Location, Travel, and Hours
Service area: Greater Charlotte; travel within a territory is required Hours are typically from 4:00 PM to 1:00 AM; primarily second shift Responsibilities
Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems Review scope of work and ensure quality assurance per account to retain existing business and gain new business Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention Execute City Wide's New-Start Policy, Customer Complaint Policy, Four Star Policy, and other operational policies and procedures Ensure compliance with client policies and procedures, approved cleaning tools and equipment and their proper use Other duties as necessary Requirements
High school diploma required or equivalent experience in commercial janitorial services industry 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations 3-5 years of Janitorial / Building Maintenance Experience Strong planning, organization skills, and attention to detail Bilingual is a plus Reliable transportation Willingness to jump in to clean when needed CRM experience preferred Physical Demands
The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds. Benefits
City Wide offers a competitive compensation and benefits package for this position. Company and Role Details
Seniority level: Associate Employment type: Full-time Job function: Management and Manufacturing Industries: Facilities Services
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Janitorial Compliance Night Manager role at City Wide Facility Solutions. The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Compensation
Base pay range: $40,000.00/yr - $50,000.00/yr Pay Rate Depends on Experience and Capabilities ($20/hr - $25/hr) Location, Travel, and Hours
Service area: Greater Charlotte; travel within a territory is required Hours are typically from 4:00 PM to 1:00 AM; primarily second shift Responsibilities
Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems Review scope of work and ensure quality assurance per account to retain existing business and gain new business Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention Execute City Wide's New-Start Policy, Customer Complaint Policy, Four Star Policy, and other operational policies and procedures Ensure compliance with client policies and procedures, approved cleaning tools and equipment and their proper use Other duties as necessary Requirements
High school diploma required or equivalent experience in commercial janitorial services industry 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations 3-5 years of Janitorial / Building Maintenance Experience Strong planning, organization skills, and attention to detail Bilingual is a plus Reliable transportation Willingness to jump in to clean when needed CRM experience preferred Physical Demands
The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds. Benefits
City Wide offers a competitive compensation and benefits package for this position. Company and Role Details
Seniority level: Associate Employment type: Full-time Job function: Management and Manufacturing Industries: Facilities Services
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