Mhrweb
Overview
Transportation Supervisor is responsible for supervising the activities of all team members engaged in carrying out customer service activities, as well as performing duties associated with planning and transportation needs. Who We Are
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team
Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work Recommends corrective action to adjust customer complaints Serves as the direct point of contact for customer issues that require immediate attention Escalates operational issues to the manager when required Coordinates with FAP on invoice resolution and carrier escalation Prepares month-end close revenue accruals reports for the manager Prepares and works with the manager on customer QBRs Determines work procedures and ensures SOPs are completed and accurate Prepares work schedules and training for non-exempt employees Approves and tracks work schedules for non-exempt team members Supports planners during contingencies by securing trucks for multiple customers while being cost-conscious and following business rules Collaborates with the accounts payable team to ensure timely and accurate processing of freight bills Audits all invoices and assists the central billing team with all discrepancy investigations Follows up with carriers to ensure timely receipt of invoices Manages customer’s requirements for load planning and routing compliance Establishes cross-training initiatives within the team Assists manager with team member performance appraisals, discipline, and goal setting Other duties as required and assigned What you need: (requirements)
Experience Bachelor’s degree from a 4-year college or university Minimum 3 years related experience and/or training; or an equivalent combination of education and experience Minimum 1 year managing direct reports Experience with transportation management systems Experience with optimization tools preferred PC literate to include Microsoft Office products such as Word, Excel, and Outlook Ability to travel up to 10% of the time What you gain from joining our team
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment Access wages early with the Rain financial wellness app Health, dental, and vision insurance after 30 days of employment 401k match Paid maternity and parental leave Access to career development, employee resource groups, and mentorship programs Employee discounts Access to employee perks like fitness class discounts and free access to a relaxation and meditation app Free financial wellness programs Daycare discount program Opportunities to volunteer and give back to your community + more Join our Team
Visit our website at
workatGEODIS.com
and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. Text
DELIVER
to
88300
to
Apply1
#J-18808-Ljbffr
Transportation Supervisor is responsible for supervising the activities of all team members engaged in carrying out customer service activities, as well as performing duties associated with planning and transportation needs. Who We Are
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team
Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work Recommends corrective action to adjust customer complaints Serves as the direct point of contact for customer issues that require immediate attention Escalates operational issues to the manager when required Coordinates with FAP on invoice resolution and carrier escalation Prepares month-end close revenue accruals reports for the manager Prepares and works with the manager on customer QBRs Determines work procedures and ensures SOPs are completed and accurate Prepares work schedules and training for non-exempt employees Approves and tracks work schedules for non-exempt team members Supports planners during contingencies by securing trucks for multiple customers while being cost-conscious and following business rules Collaborates with the accounts payable team to ensure timely and accurate processing of freight bills Audits all invoices and assists the central billing team with all discrepancy investigations Follows up with carriers to ensure timely receipt of invoices Manages customer’s requirements for load planning and routing compliance Establishes cross-training initiatives within the team Assists manager with team member performance appraisals, discipline, and goal setting Other duties as required and assigned What you need: (requirements)
Experience Bachelor’s degree from a 4-year college or university Minimum 3 years related experience and/or training; or an equivalent combination of education and experience Minimum 1 year managing direct reports Experience with transportation management systems Experience with optimization tools preferred PC literate to include Microsoft Office products such as Word, Excel, and Outlook Ability to travel up to 10% of the time What you gain from joining our team
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment Access wages early with the Rain financial wellness app Health, dental, and vision insurance after 30 days of employment 401k match Paid maternity and parental leave Access to career development, employee resource groups, and mentorship programs Employee discounts Access to employee perks like fitness class discounts and free access to a relaxation and meditation app Free financial wellness programs Daycare discount program Opportunities to volunteer and give back to your community + more Join our Team
Visit our website at
workatGEODIS.com
and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. Text
DELIVER
to
88300
to
Apply1
#J-18808-Ljbffr