Unifi
Airport Customer Service Supervisor (Spirit) FT/PT
Unifi, Minneapolis, Minnesota, United States, 55400
Airport Customer Service Supervisor (Spirit) FT/PT
Join to apply for the
Airport Customer Service Supervisor (Spirit) FT/PT
role at
Unifi Airport Customer Service Supervisor (Spirit) FT/PT
3 weeks ago Be among the first 25 applicants Join to apply for the
Airport Customer Service Supervisor (Spirit) FT/PT
role at
Unifi Get AI-powered advice on this job and more exclusive features. This range is provided by Unifi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$20.00/hr - $20.00/hr General information
Job Title
Airport Customer Service Supervisor (Spirit) FT/PT
Date
Thursday, June 12, 2025
Entity
Unifi Aviation, LLC
State
Minnesota
City
Minneapolis
Base Pay Rate
$ 20.25
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, Overnight shift, P.M. shift
Requirements And Description
Unifi
has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.
Job Summary
Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits
Flight Privileges: Offered after 30 days for employees and eligible family members! Weekly pay for hourly employees (CA Employees are paid bi-weekly) Full time starts at 30 hours per week! Paid time off (for full-time employees). Comprehensive Medical, Dental and Vision Insurance (for full-time employees). 401k for all employees. Exclusive discounts and additional wellness programs.
Job Duties
Leading a team of agents in customer service duties. Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance. Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems. Direct passengers through Customs, Immigration, and Quarantine. Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival. Push wheelchairs with passengers through all areas of the airport. Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws. Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity. Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
Qualifications
High School diploma, GED or equivalent education. Must be at least 18 years of age. Must be able to obtain credentials required as per airport or state or customs requirements.
Preferred Qualifications
One year of relevant work experience in the aviation or ground handling services industry.
Physical Requirements
Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
Working Conditions
Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime. Must be able and open to work in outside weather conditions which may include severe seasonal elements.
" Unifi
is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status." Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function General Business Industries Travel Arrangements Referrals increase your chances of interviewing at Unifi by 2x Sign in to set job alerts for “Customer Service Supervisor” roles.
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#J-18808-Ljbffr
Join to apply for the
Airport Customer Service Supervisor (Spirit) FT/PT
role at
Unifi Airport Customer Service Supervisor (Spirit) FT/PT
3 weeks ago Be among the first 25 applicants Join to apply for the
Airport Customer Service Supervisor (Spirit) FT/PT
role at
Unifi Get AI-powered advice on this job and more exclusive features. This range is provided by Unifi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$20.00/hr - $20.00/hr General information
Job Title
Airport Customer Service Supervisor (Spirit) FT/PT
Date
Thursday, June 12, 2025
Entity
Unifi Aviation, LLC
State
Minnesota
City
Minneapolis
Base Pay Rate
$ 20.25
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, Overnight shift, P.M. shift
Requirements And Description
Unifi
has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.
Job Summary
Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Benefits
Flight Privileges: Offered after 30 days for employees and eligible family members! Weekly pay for hourly employees (CA Employees are paid bi-weekly) Full time starts at 30 hours per week! Paid time off (for full-time employees). Comprehensive Medical, Dental and Vision Insurance (for full-time employees). 401k for all employees. Exclusive discounts and additional wellness programs.
Job Duties
Leading a team of agents in customer service duties. Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance. Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems. Direct passengers through Customs, Immigration, and Quarantine. Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival. Push wheelchairs with passengers through all areas of the airport. Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws. Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity. Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
Qualifications
High School diploma, GED or equivalent education. Must be at least 18 years of age. Must be able to obtain credentials required as per airport or state or customs requirements.
Preferred Qualifications
One year of relevant work experience in the aviation or ground handling services industry.
Physical Requirements
Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
Working Conditions
Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime. Must be able and open to work in outside weather conditions which may include severe seasonal elements.
" Unifi
is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status." Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function General Business Industries Travel Arrangements Referrals increase your chances of interviewing at Unifi by 2x Sign in to set job alerts for “Customer Service Supervisor” roles.
Minneapolis, MN $100,000.00-$125,000.00 3 weeks ago Greater Minneapolis-St. Paul Area 4 days ago Dayton, MN $74,100.00-$129,600.00 1 week ago Customer Service & E-Commerce Supervisor - Full Time
Customer Care Center Supervisor, Overnight
Customer Service & E-Commerce Supervisor - Full Time
Maple Grove, MN $74,360.00-$99,243.73 2 weeks ago St Paul, MN $75,690.00-$113,535.00 2 weeks ago Andover, MN $45,000.00-$70,000.00 8 months ago Minneapolis, MN $51,600.00-$71,000.00 3 days ago Burnsville, MN $70,000.00-$90,000.00 5 days ago Full Time Retail Customer Service Manager
Blaine, MN $95,000.00-$110,000.00 2 months ago Minneapolis, MN $95,000.00-$110,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr