Intake Coordinator

Manages and oversees the entire Referral Quality Assurance process from referral reception until SOC visit. Confirms all patient information and specific needs prior to every SOC for all patients, based on their unique needs. Acts as a liaison between LORIAN and referral sources to obtain all the Referral Quality Assurance Check List requirements. Ensures that all relevant patient information is obtained in an accurate and timely manner, and is entered into HomeCare HomeBase system, when patients are referred to LORIAN by referral sources. Regularly collaborate with the Sales, Intake and Clinical management team in reviewing new referrals and determining any needed information for a smooth Referral Quality Assurance process. Provides all relevant patient information patient personal demographic, confirmed Primary Physician, emergency contacts, primary language, DME needs, Wound Care needs, Infusion needs and requirements, and all other relevant information to ensure a completed SOC visit) obtained upon referral for scanning into patient charts. Identify availability for scheduling of SOC visits in collaboration with the Intake Coordinator II and Schedulers. Calls patients Primary Physician’s office to confirm patients’ status within their practice and the Physicians willingness to be involved in the Home Health plan of care and sign orders. Assists in patient concerns and immediate needs of the patient and delegates to clinical staff as necessary. Assists in answering incoming phone calls. May perform other duties as assigned by management staff.

#J-18808-Ljbffr