Harrah's Cherokee Valley River
Sportsbook Manager (FT)
Harrah's Cherokee Valley River, Westlake, Louisiana, United States, 70669
Overview
Caesars Sportsbook, now a part of Caesars Entertainment, has an opening for a
Sportsbook Manager (FT)
role at the Horseshoe Lake Charles Casino in Westlake, LA. Reporting to the Area Manager, you will be responsible for effectively managing the operations of the sportsbook and fostering a high-performing, welcoming environment that is focused on customer service and compliance. What You Will Do
Effectively assist and manage the day-to-day activities and business levels of the sportsbook: hiring, scheduling, training, and mentoring staff, and fostering an environment focused on high performance, compliance, and excellent customer service Act as an ambassador for the property to help promote sports wagering via our kiosks and mobile platforms Interact daily with senior leadership of our casino partner to serve as a brand ambassador to both sportsbook and casino patrons alike Manage all aspects of our sports betting equipment Demonstrate leadership and ensure operational effectiveness which will yield a successful operation; generate opportunities to maximize handle, profitability, and promotion of the Brand Ensure all customers (whether regular or infrequent) are made to feel welcome by all team members, always Ensure betting control guidelines are adhered to within the sportsbook Foster an environment focused on customer service and compliance Develop skills and knowledge of the sportsbook team Plan and execute an effective staffing model, keeping in line with an approved budget Direct and motivate the relevant stakeholders during planning, execution, and opening Establish and maintain effective and professional working relationships with internal and external contacts Promote a positive image for the company within the industry and community Additional duties as assigned What You Will Need
Prior work experience in a sportsbook is highly preferred Ability to motivate, lead, and mentor staff members Effective communication skills, both written and verbal Professional appearance and demeanor Self-starter attitude who shows initiative Committed to delivering an elevated level of customer service Physical, Mental, And Environmental Demands
Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs; must be able to write for extended periods of time Must be able to twist, bend or reach with no significant limitations This position may be exposed to a smoke-filled environment Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Gambling Facilities and Casinos
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Caesars Sportsbook, now a part of Caesars Entertainment, has an opening for a
Sportsbook Manager (FT)
role at the Horseshoe Lake Charles Casino in Westlake, LA. Reporting to the Area Manager, you will be responsible for effectively managing the operations of the sportsbook and fostering a high-performing, welcoming environment that is focused on customer service and compliance. What You Will Do
Effectively assist and manage the day-to-day activities and business levels of the sportsbook: hiring, scheduling, training, and mentoring staff, and fostering an environment focused on high performance, compliance, and excellent customer service Act as an ambassador for the property to help promote sports wagering via our kiosks and mobile platforms Interact daily with senior leadership of our casino partner to serve as a brand ambassador to both sportsbook and casino patrons alike Manage all aspects of our sports betting equipment Demonstrate leadership and ensure operational effectiveness which will yield a successful operation; generate opportunities to maximize handle, profitability, and promotion of the Brand Ensure all customers (whether regular or infrequent) are made to feel welcome by all team members, always Ensure betting control guidelines are adhered to within the sportsbook Foster an environment focused on customer service and compliance Develop skills and knowledge of the sportsbook team Plan and execute an effective staffing model, keeping in line with an approved budget Direct and motivate the relevant stakeholders during planning, execution, and opening Establish and maintain effective and professional working relationships with internal and external contacts Promote a positive image for the company within the industry and community Additional duties as assigned What You Will Need
Prior work experience in a sportsbook is highly preferred Ability to motivate, lead, and mentor staff members Effective communication skills, both written and verbal Professional appearance and demeanor Self-starter attitude who shows initiative Committed to delivering an elevated level of customer service Physical, Mental, And Environmental Demands
Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs; must be able to write for extended periods of time Must be able to twist, bend or reach with no significant limitations This position may be exposed to a smoke-filled environment Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Gambling Facilities and Casinos
#J-18808-Ljbffr