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Pura Vida Miami

Assistant General Manager

Pura Vida Miami, Naples, Florida, United States, 33939

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Assistant General Manager

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Pura Vida Miami

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This range is provided by Pura Vida Miami. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $50,000.00/yr - $55,000.00/yr

We are a lifestyle brand! If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year.

We love and take pride in what we do, and we are looking for the right partners to grow with us.

Principal Responsibilities

Lead by example, demonstrating positivity and maintaining clear communication with the entire team.

Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.

Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.

Collaborate with the General Manager to manage inventory, labor allocation, and operational procedures.

Establish and maintain staffing plans that support anticipated volume fluctuations.

Uphold strict adherence to all food safety regulations and sanitation standards, prioritizing the well‑being of both customers and staff.

Support supervisory functions, including but not limited to making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates.

Organize, schedule, and supervise team member shifts, ensuring smooth operations and efficient workflow.

Direct staff on the floor to ensure smooth operations and address any issues promptly.

Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.

Requirements

Minimum 1 year of proven experience in customer service in the hospitality and/or restaurant industry.

2+ years of proven managerial experience in the hospitality and/or restaurant industry.

High School Diploma or GED required; 2 years of college preferred.

Exceptional communication, organizational, and problem‑solving skills.

Local/municipal requirements, such as Food Handler certification required.

Must be able to frequently lift and or move up to 50 pounds.

Bilingual proficiency (English and Spanish) is a plus.

Benefits

Health & Wellness – Medical, Dental & Vision

PTO

Discounted Meals

Growth Opportunities

401(k) Plan with Company Match

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.

We’ve got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies, we mean it. Any resumes sent our way without a signed agreement in place (including those sent directly to our team or hiring managers) will be considered property of Pura Vida Miami and we won’t be responsible for any fees. If you’re interested in partnering with us, reach out to our Talent team first. We’re happy to connect the right way!

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