Medical Assistant – Dermatology

Boston Medical Center (BMC) is a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery system that includes many community health centers. Join BMC today and help us achieve our Vision 2030, which is a long-term goal to make Boston the healthiest urban population in the world. Position: Medical Assistant Department: Dermatology Schedule: Full Time Position Summary : Performs clinic support in both the clinical and administrative areas. In the clinical area, the practice assistant, under the direction and supervision of a licensed Nurse or Provider, and in accordance with hospital policies, procedures, protocols, and standards of practice, participates in the delivery of patient care. Essential Responsibilities / Duties : Clinical Support: Under the direction of the licensed Nurse or Provider, performs a variety of appropriately delegated patient care interventions for patients and their families. Collaborates with the licensed Nurse/clinic manager, as a member of the interdisciplinary team throughout the shift to determine appropriate work assignment and priorities, as well as communicates status of delegated task completion and outcome of patient data findings. Monitors patient flow including waiting room activity and communicating wait time updates to patients. Conducts pre-visit chart review and preparations for upcoming visits. Greets patient in waiting room and escorts to exam room. Uses recognized and accurate medical terminology and abbreviations for all documentation, avoiding the use of unapproved abbreviations, per Hospital policy. Assists with intake process in the following areas as determined by departmental needs. Collects, labels, sends and may deliver specimens with appropriate laboratory slips and or requisitions. Identifies emergency/crisis situations and initiates appropriate response actions within the scope of his/her role, including immediate communication of such events to the licensed Nurse/Physician. Under direction of the licensed nurse or designee maintains competence of tasks and performs tasks in relation to a variety of technical skills. Provides basic skin care, including but not limited to: application of heat and cold, diabetic foot care, application of elastic stockings, and ace wraps. Uses Universal precautions, performs wound care inclusive of simple dressing changes and saline irrigations. Assists licensed nurse/health team members with various minor procedures limited to set up and breakdown of simple sterile procedure. Provides basic patient equipment care including but not limited to: changing hearing aid batteries, applying splints/prostheses, etc. Helps to complete patient visit: Prints disposition forms and patient education materials. Assists with staging selected prior authorization for medication or supplies needed under the direction of nurse manager or designee. Strictly adheres to isolation procedures as initiated by licensed personnel. Performs initial cleaning/decontamination of equipment/materials and instruments. Checks inventories, and restocks, replaces, assembles patient equipment and supplies. Utilize the care team's population health management registry or other applicable database for preventative care outreach. Restocks, replaces assembles patient equipment and supplies ordered by Nurse Manager and/or designee. Understand, respect and demonstrate patient confidentiality in all endeavors. Performs other duties as needed. Advanced Clinical Activities : Chronic wound treatment, MOHS surgery, Excisional surgery, Laser treatment, Cool/Sculpting treatment, Other Cosmetic Procedures. Clerical Support : Performs all duties associated with an Ambulatory Services Representative, including but not limited to registration, scheduling, and collecting co-payments. General Duties : Demonstrates the knowledge and skills necessary to provide age-appropriate care to the groups of patients regularly served. Education : HS diploma or GED plus at least one of the following: Successful completion of a medical assistant program or successful completion of the second medical-surgical clinical rotation or equivalent combination of education and healthcare-related work experience. Experience : Requires at least two years of previous work experience. Experience in a clinical setting is preferred. Knowledge And Skills : Must pass clinical competency testing. Ability to effectively speak, read, and write English. Ability to perform basic math and quantitative measurements. Excellent customer service skills and ability to communicate in a courteous, pleasant, and professional manner. Organizational skills to set priorities and efficiently complete assigned work. Ability to accurately interpret and utilize basic medical terminology and abbreviations. Ability to work independently and to make decisions based on department policies and established procedures. Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information. Must be able to maintain strict protocols of all confidential or sensitive information. Boston Medical Center is an Equal Opportunity Employer/Disabled/Veterans.

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