Big City Optical
ABO Certified Optician ($24-$27 per hour)
Big City Optical, Chicago, Illinois, United States, 60290
Overview
ABO Certified Optician ($24-$27 per hour) — Big City Optical, Chicago, IL Join to apply for the ABO Certified Optician role at Big City Optical. We are seeking an ABO Certified Optician to join our team and support the company’s mission of providing preeminent eye care in our communities. The ABO Certified optician is the main point of contact for new and current patients. They work with the optometrist’s recommendations to match lenses, frames and combinations to match the patient’s vision needs. The Optician accurately fits, measures and adjusts frames for maximum usability by the client, ensuring quality and integrity of eyewear before leaving the store. Responsibilities
Conduct pre-examination assessments of patients Work closely with the optometrist to understand and deliver on specific patient vision requirements Understand and evangelize Big City Optical’s value proposition to clients Assist patients in selecting frames and lenses that best suit their prescription needs and lifestyle Accurately measure and fit eyeglasses and contact lenses, ensuring a comfortable and optimal vision experience for each patient Educate patients on lens options, including features and benefits, to help them make informed decisions Maintain up-to-date knowledge of the latest trends in eyewear and advancements in lens technology Monitor orders and update patients on any delays Conduct quality assessment of orders prior to patient pickup Collaborate with colleagues to manage inventory, including ordering, receiving, organizing frames and lens supplies, and participate in off-hours inventory counts as needed Provide excellent customer service, resolving issues professionally Perform administrative tasks related to patient records, store operations and insurance billing Conduct follow-up calls to check in on patients and proactively advise on eye care appointment availability Additional responsibilities as assigned to support the overall success of the store Qualifications
Minimum of 1 year experience Active certification through the American Board of Opticianry Excellent communication and interpersonal skills, with the ability to engage effectively with diverse clientele Detail-oriented with strong organizational and time management skills Ability to work collaboratively in a team environment Adhere to company policies on attendance, dress code and workplace safety Reliable transportation and willingness to travel up to 10 miles to support coverage at other locations as needed Work Environment and Benefits
Work environment: moderate noise; reasonable accommodations may be provided Pay: $24-$27 per hour Benefits: Incentive Plan Participation, Company subsidized Medical Insurance, Company subsidized Dental Insurance, Company paid Short Term Disability Insurance, 401(k) with 10% match, Paid time off, Employee discount plan Employment details
Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industry: Retail Apparel and Fashion
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ABO Certified Optician ($24-$27 per hour) — Big City Optical, Chicago, IL Join to apply for the ABO Certified Optician role at Big City Optical. We are seeking an ABO Certified Optician to join our team and support the company’s mission of providing preeminent eye care in our communities. The ABO Certified optician is the main point of contact for new and current patients. They work with the optometrist’s recommendations to match lenses, frames and combinations to match the patient’s vision needs. The Optician accurately fits, measures and adjusts frames for maximum usability by the client, ensuring quality and integrity of eyewear before leaving the store. Responsibilities
Conduct pre-examination assessments of patients Work closely with the optometrist to understand and deliver on specific patient vision requirements Understand and evangelize Big City Optical’s value proposition to clients Assist patients in selecting frames and lenses that best suit their prescription needs and lifestyle Accurately measure and fit eyeglasses and contact lenses, ensuring a comfortable and optimal vision experience for each patient Educate patients on lens options, including features and benefits, to help them make informed decisions Maintain up-to-date knowledge of the latest trends in eyewear and advancements in lens technology Monitor orders and update patients on any delays Conduct quality assessment of orders prior to patient pickup Collaborate with colleagues to manage inventory, including ordering, receiving, organizing frames and lens supplies, and participate in off-hours inventory counts as needed Provide excellent customer service, resolving issues professionally Perform administrative tasks related to patient records, store operations and insurance billing Conduct follow-up calls to check in on patients and proactively advise on eye care appointment availability Additional responsibilities as assigned to support the overall success of the store Qualifications
Minimum of 1 year experience Active certification through the American Board of Opticianry Excellent communication and interpersonal skills, with the ability to engage effectively with diverse clientele Detail-oriented with strong organizational and time management skills Ability to work collaboratively in a team environment Adhere to company policies on attendance, dress code and workplace safety Reliable transportation and willingness to travel up to 10 miles to support coverage at other locations as needed Work Environment and Benefits
Work environment: moderate noise; reasonable accommodations may be provided Pay: $24-$27 per hour Benefits: Incentive Plan Participation, Company subsidized Medical Insurance, Company subsidized Dental Insurance, Company paid Short Term Disability Insurance, 401(k) with 10% match, Paid time off, Employee discount plan Employment details
Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industry: Retail Apparel and Fashion
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