Monitors.com
Bilingual Account Manager - Workstation PC & Medical Display Solutions
Monitors.com, Houston, Texas, United States, 77246
Bilingual Account Manager - Workstation PC & Medical Display Solutions
Join to apply for the
Bilingual Account Manager - Workstation PC & Medical Display Solutions
role at
Monitors.com Bilingual Account Manager - Workstation PC & Medical Display Solutions
2 days ago Be among the first 25 applicants Join to apply for the
Bilingual Account Manager - Workstation PC & Medical Display Solutions
role at
Monitors.com Get AI-powered advice on this job and more exclusive features. Job Description
The bilingual account manager will serve as the primary point of contact for healthcare professionals and IT departments purchasing enterprise workstations and radiology monitors. The role combines consultative sales and account management; you’ll respond to inbound enquiries, provide written quotes, advise customers on the appropriate workstation-monitor combinations, manage sales opportunities in the CRM pipeline, and work with the marketing and fulfilment teams to ensure a high-quality customer experience. You must be fluent in English and Spanish (French is a plus) and comfortable working during U.S. Central time business hours. Job Description
The bilingual account manager will serve as the primary point of contact for healthcare professionals and IT departments purchasing enterprise workstations and radiology monitors. The role combines consultative sales and account management; you’ll respond to inbound enquiries, provide written quotes, advise customers on the appropriate workstation-monitor combinations, manage sales opportunities in the CRM pipeline, and work with the marketing and fulfilment teams to ensure a high-quality customer experience. You must be fluent in English and Spanish (French is a plus) and comfortable working during U.S. Central time business hours.
Key Responsibilities
Client Communication & Relationship Building – Serve as the lead point of contact for customer accounts and develop long-term relationships. Engage inbound leads and proactively follow up with warm prospects to secure sales opportunities. Help clients through email, phone, video demos, and in-person meetings. Consultative Sales & Quoting – Provide detailed quotes and technical information about enterprise workstations and medical displays. Draw on product knowledge to advise radiologists and IT professionals on configurations that meet imaging requirements. Conduct product demonstrations and clearly communicate pricing and availability. Account Strategy & Retention – Act as a trusted advisor to key accounts, ensuring timely and successful delivery of solutions that meet customer objectives. Identify cross-sell and up-sell opportunities by aligning company solutions with customer needs, and develop account strategies to retain and expand business. CRM & Pipeline Management – Maintain accurate records of leads, quotations, orders, and communications in the CRM system. Forecast and track key account metrics, update the pipeline regularly, and prepare account status reports. Ensure follow-ups with customers and management occur on a timely basis. Problem Solving & Customer Support – Resolve client issues quickly by coordinating with internal teams (logistics, technical support, and marketing). Gather customer feedback to inform product development and marketing strategies. Ensure that shipping schedules and return logistics are communicated clearly. Cross-Functional Collaboration – Work closely with the digital-marketing department to nurture leads, update email lists, and contribute ideas for campaigns. Coordinate with operations to ensure accurate order fulfilment and with finance to negotiate payment terms. Coach less-experienced staff on customer service best practices.
Required Qualifications & Skills
Education – Bachelor’s degree in business, marketing, information technology, or a related field. Experience – 3+ years of account management or B2B sales experience with a proven ability to manage multiple accounts and meet sales targets. Demonstrated ability to communicate, present, and influence stakeholders at all levels of an organization. Language – Fluent in English and Spanish; ability to converse professionally in both languages. Proficiency in French is highly desirable. Technical Knowledge – Strong understanding of enterprise computer hardware (workstations, GPUs, servers) and radiology monitors; able to translate technical specifications into customer benefits. CRM & Productivity Tools – Experienced with CRM software (Salesforce, HubSpot, or similar) and Google Workspace/Excel. Comfortable generating reports and analysing pipeline data. Communication & Problem-Solving – Excellent listening, negotiation, and presentation skills, with the ability to handle customer complaints and negotiate contracts: strong organisational skills and attention to detail. Time Management – Able to prioritise tasks and work independently while handling multiple clients. Must be available during U.S. Central time business hours.
Preferred Qualifications
Prior experience in selling IT equipment or medical imaging products. Familiarity with shipping and e-commerce fulfilment processes. Proficiency in Spanish and experience working in a multilingual environment. Experience collaborating with digital marketing teams and understanding basic marketing automation.
Compensation & Benefits
The role offers a competitive base salary with performance-based incentives. According to industry averages, account managers in the U.S. earn an average base salary with additional incentives; compensation will be commensurate with your experience and expertise. Benefits typically include health insurance, and retirement consists of 2 weeks paid time off or cash equivalent. per year.
This position is ideal for a highly organised, bilingual professional with strong product knowledge who enjoys helping healthcare clients select the right technology.
Company Description
Houston‐based e‐commerce operation focused on enterprise IT equipment (high‐performance workstations, servers, etc.) and radiology‐grade medical display monitors for healthcare providers. The organization operates online and by phone, offers customised quotes and financing options, and ships equipment nationwide. Merce technology company that ships products worldwide.
Houston‐based e‐commerce operation focused on enterprise IT equipment (high‐performance workstations, servers, etc.) and radiology‐grade medical display monitors for healthcare providers. The organization operates online and by phone, offers customised quotes and financing options, and ships equipment nationwide. Merce technology company that ships products worldwide. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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Join to apply for the
Bilingual Account Manager - Workstation PC & Medical Display Solutions
role at
Monitors.com Bilingual Account Manager - Workstation PC & Medical Display Solutions
2 days ago Be among the first 25 applicants Join to apply for the
Bilingual Account Manager - Workstation PC & Medical Display Solutions
role at
Monitors.com Get AI-powered advice on this job and more exclusive features. Job Description
The bilingual account manager will serve as the primary point of contact for healthcare professionals and IT departments purchasing enterprise workstations and radiology monitors. The role combines consultative sales and account management; you’ll respond to inbound enquiries, provide written quotes, advise customers on the appropriate workstation-monitor combinations, manage sales opportunities in the CRM pipeline, and work with the marketing and fulfilment teams to ensure a high-quality customer experience. You must be fluent in English and Spanish (French is a plus) and comfortable working during U.S. Central time business hours. Job Description
The bilingual account manager will serve as the primary point of contact for healthcare professionals and IT departments purchasing enterprise workstations and radiology monitors. The role combines consultative sales and account management; you’ll respond to inbound enquiries, provide written quotes, advise customers on the appropriate workstation-monitor combinations, manage sales opportunities in the CRM pipeline, and work with the marketing and fulfilment teams to ensure a high-quality customer experience. You must be fluent in English and Spanish (French is a plus) and comfortable working during U.S. Central time business hours.
Key Responsibilities
Client Communication & Relationship Building – Serve as the lead point of contact for customer accounts and develop long-term relationships. Engage inbound leads and proactively follow up with warm prospects to secure sales opportunities. Help clients through email, phone, video demos, and in-person meetings. Consultative Sales & Quoting – Provide detailed quotes and technical information about enterprise workstations and medical displays. Draw on product knowledge to advise radiologists and IT professionals on configurations that meet imaging requirements. Conduct product demonstrations and clearly communicate pricing and availability. Account Strategy & Retention – Act as a trusted advisor to key accounts, ensuring timely and successful delivery of solutions that meet customer objectives. Identify cross-sell and up-sell opportunities by aligning company solutions with customer needs, and develop account strategies to retain and expand business. CRM & Pipeline Management – Maintain accurate records of leads, quotations, orders, and communications in the CRM system. Forecast and track key account metrics, update the pipeline regularly, and prepare account status reports. Ensure follow-ups with customers and management occur on a timely basis. Problem Solving & Customer Support – Resolve client issues quickly by coordinating with internal teams (logistics, technical support, and marketing). Gather customer feedback to inform product development and marketing strategies. Ensure that shipping schedules and return logistics are communicated clearly. Cross-Functional Collaboration – Work closely with the digital-marketing department to nurture leads, update email lists, and contribute ideas for campaigns. Coordinate with operations to ensure accurate order fulfilment and with finance to negotiate payment terms. Coach less-experienced staff on customer service best practices.
Required Qualifications & Skills
Education – Bachelor’s degree in business, marketing, information technology, or a related field. Experience – 3+ years of account management or B2B sales experience with a proven ability to manage multiple accounts and meet sales targets. Demonstrated ability to communicate, present, and influence stakeholders at all levels of an organization. Language – Fluent in English and Spanish; ability to converse professionally in both languages. Proficiency in French is highly desirable. Technical Knowledge – Strong understanding of enterprise computer hardware (workstations, GPUs, servers) and radiology monitors; able to translate technical specifications into customer benefits. CRM & Productivity Tools – Experienced with CRM software (Salesforce, HubSpot, or similar) and Google Workspace/Excel. Comfortable generating reports and analysing pipeline data. Communication & Problem-Solving – Excellent listening, negotiation, and presentation skills, with the ability to handle customer complaints and negotiate contracts: strong organisational skills and attention to detail. Time Management – Able to prioritise tasks and work independently while handling multiple clients. Must be available during U.S. Central time business hours.
Preferred Qualifications
Prior experience in selling IT equipment or medical imaging products. Familiarity with shipping and e-commerce fulfilment processes. Proficiency in Spanish and experience working in a multilingual environment. Experience collaborating with digital marketing teams and understanding basic marketing automation.
Compensation & Benefits
The role offers a competitive base salary with performance-based incentives. According to industry averages, account managers in the U.S. earn an average base salary with additional incentives; compensation will be commensurate with your experience and expertise. Benefits typically include health insurance, and retirement consists of 2 weeks paid time off or cash equivalent. per year.
This position is ideal for a highly organised, bilingual professional with strong product knowledge who enjoys helping healthcare clients select the right technology.
Company Description
Houston‐based e‐commerce operation focused on enterprise IT equipment (high‐performance workstations, servers, etc.) and radiology‐grade medical display monitors for healthcare providers. The organization operates online and by phone, offers customised quotes and financing options, and ships equipment nationwide. Merce technology company that ships products worldwide.
Houston‐based e‐commerce operation focused on enterprise IT equipment (high‐performance workstations, servers, etc.) and radiology‐grade medical display monitors for healthcare providers. The organization operates online and by phone, offers customised quotes and financing options, and ships equipment nationwide. Merce technology company that ships products worldwide. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Medical Device Referrals increase your chances of interviewing at Monitors.com by 2x Get notified about new Bilingual Account Manager - Workstation PC & Medical Display Solutions jobs in
Houston, TX . Associate Sales Account Manager - Houston, TX
Houston, TX $90,000.00-$120,000.00 1 month ago SaaS Account Manager - (OTE $150,000/year USD), CXT Software
Houston, TX $75,000.00-$100,000.00 1 week ago National Account Executive (Food & Snacks)
Houston, TX $120,000.00-$145,000.00 1 week ago Houston, TX $51,200.00-$85,500.00 2 weeks ago Dealership Account Manager - Houston, TX
Houston, TX $50,000.00-$150,000.00 1 month ago Houston, TX $34,000.00-$110,000.00 1 month ago Outside Sales Account Manager - Industrial Supply Southeast Houston
Houston, TX $70,000.00-$78,000.00 3 days ago Key Account Manager - Non Traditional (Central)
Houston, TX $100,000.00-$115,000.00 3 weeks ago Regional Account Manager - Texas (TX, NM, MS, OK, LA, AK)
Houston, TX $80,000.00-$115,000.00 1 week ago Purchasing Agent I/Purchasing Account Manager
Houston, TX $125,000.00-$140,000.00 1 month ago Regional Account Manager, ICIS (Houston, TX)
Houston, TX $102,700.00-$190,900.00 2 days ago Houston, TX $55,000.00-$70,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr