City Colleges of Chicago
College Work Study- Information Tech (00010880)
City Colleges of Chicago, Chicago, Illinois, United States, 60290
College Work Study - Information Tech (00010880)
Position:
Federal Work Study – Lab Assistant Aide
Department:
Information Technology, Harry Truman Campus
City Colleges of Chicago (CCC) is an Equal Opportunity Employer and complies with the Department of Education’s regulations regarding the Federal Work Study (FWS) program.
Overview The Federal Work-Study program provides subsidized part-time employment for eligible students to help with educational and living expenses. FWS jobs are available across academic departments, laboratories, libraries, administrative offices, student centers, and other locations. The FWS student in the Office of Information Technology assists the team with a wide range of tasks, from front-line user support to back-end administrative duties.
Essential Duties
Serve as the initial point of contact for staff and students experiencing technical issues, both in person and over the phone.
Greet faculty, staff, and students visiting the office and notify IT staff of their arrival.
Log and track support helpdesk tickets and calls and escalate emergencies to senior staff.
Assist with the setup, testing, and troubleshooting of audio/visual equipment in conference rooms, classrooms, and meeting spaces.
Assist with clerical tasks, including data entry and organizing inventory and office supplies.
Assist with project-based tasks such as software and hardware rollouts, inventory management, and equipment deployment preparation.
Adhere to the City Colleges of Chicago Customer Services Excellence Standards.
Perform other duties as assigned.
Qualifications Eligibility Requirements:
Applicants must be 16 years or older, have work permit consent, and be eligible to work in the United States.
Applicants must be actively attending one of the City Colleges of Chicago.
Applicants must be enrolled in a minimum of 6 credit semester hours.
Applicants must be pursuing an approved educational credential, degree, or certificate.
Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first-semester new students).
Applicants must be in good standing – no CCC academic restrictions.
Applicants must not be current Full or Part-time employees of the City Colleges of Chicago.
All positions are employment at-will.
Minimum Qualifications:
High School Diploma required or actively pursuing a GED at the City Colleges of Chicago.
Knowledge of City Colleges of Chicago.
Technical Skills: Have a basic understanding of computers.
Excellent oral communication skills.
Excellent customer service skills.
Promotes a positive role model and favorable public image as City Colleges of Chicago representative.
Adheres to the City Colleges of Chicago Customer Services Excellence Standards.
Reliable, punctual, responsible, committed to the job, some computer knowledge.
Salary : $17.00/hour. Offered rate determined by whether the assigned location is on campus or off campus.
City Colleges of Chicago is an Equal Opportunity Employer.
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Federal Work Study – Lab Assistant Aide
Department:
Information Technology, Harry Truman Campus
City Colleges of Chicago (CCC) is an Equal Opportunity Employer and complies with the Department of Education’s regulations regarding the Federal Work Study (FWS) program.
Overview The Federal Work-Study program provides subsidized part-time employment for eligible students to help with educational and living expenses. FWS jobs are available across academic departments, laboratories, libraries, administrative offices, student centers, and other locations. The FWS student in the Office of Information Technology assists the team with a wide range of tasks, from front-line user support to back-end administrative duties.
Essential Duties
Serve as the initial point of contact for staff and students experiencing technical issues, both in person and over the phone.
Greet faculty, staff, and students visiting the office and notify IT staff of their arrival.
Log and track support helpdesk tickets and calls and escalate emergencies to senior staff.
Assist with the setup, testing, and troubleshooting of audio/visual equipment in conference rooms, classrooms, and meeting spaces.
Assist with clerical tasks, including data entry and organizing inventory and office supplies.
Assist with project-based tasks such as software and hardware rollouts, inventory management, and equipment deployment preparation.
Adhere to the City Colleges of Chicago Customer Services Excellence Standards.
Perform other duties as assigned.
Qualifications Eligibility Requirements:
Applicants must be 16 years or older, have work permit consent, and be eligible to work in the United States.
Applicants must be actively attending one of the City Colleges of Chicago.
Applicants must be enrolled in a minimum of 6 credit semester hours.
Applicants must be pursuing an approved educational credential, degree, or certificate.
Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first-semester new students).
Applicants must be in good standing – no CCC academic restrictions.
Applicants must not be current Full or Part-time employees of the City Colleges of Chicago.
All positions are employment at-will.
Minimum Qualifications:
High School Diploma required or actively pursuing a GED at the City Colleges of Chicago.
Knowledge of City Colleges of Chicago.
Technical Skills: Have a basic understanding of computers.
Excellent oral communication skills.
Excellent customer service skills.
Promotes a positive role model and favorable public image as City Colleges of Chicago representative.
Adheres to the City Colleges of Chicago Customer Services Excellence Standards.
Reliable, punctual, responsible, committed to the job, some computer knowledge.
Salary : $17.00/hour. Offered rate determined by whether the assigned location is on campus or off campus.
City Colleges of Chicago is an Equal Opportunity Employer.
#J-18808-Ljbffr