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NR Consulting

Quality Engineer

NR Consulting, Mount Vernon, Washington, United States, 98273

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This range is provided by NR Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $80,000.00/yr - $105,000.00/yr

NR Consultingis currently seeking a highly motivated Quality Engineer for an opportunity in Mount Vernon, WA – Onsite!

Position Title:

Quality Engineer

Anticipated Start Date:

11/10/2025.

Please note this is the target date and is subject to change. NR consulting will send official notice ahead of a confirmed start date.

Salary Range:

$80k - $105k/annum plus benefits

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

We’re seeking a

Customer Quality Engineer

to lead customer-focused quality initiatives and ensure exceptional satisfaction through effective root cause analysis, corrective actions, and continuous improvement. This position serves as the

primary liaison between customers, production, engineering, and sales , driving proactive quality assurance and rapid issue resolution.

You’ll also oversee the implementation of

Return Material Authorization (RMA)

and

Root Cause Corrective Action (RCCA)

processes, ensuring consistency across functions and alignment with corporate standards.

Key Responsibilities

Act as the

site-level point of contact

for all customer quality issues, including RMAs, investigations, and corrective actions.

Analyze

warranty claims, audit findings, and quality performance metrics

to identify trends and improvement opportunities.

Lead and mentor a team of quality technicians/engineers focused on

outgoing inspections and customer quality performance .

Develop and share regular reports on

customer scorecards, KPIs, and inspection metrics

with the internal team.

Implement and sustain standardized quality systems (RMA, RCCA, Apollo, A3, PDCA).

Drive improvements in

complaint resolution time, RMA cycle time, and customer satisfaction metrics .

Lead

cross-functional problem-solving teams

to identify root causes and implement long-term solutions.

Support design and process improvements using tools such as

DFMEA, PFMEA, and control plans .

Maintain and improve systems for

product traceability, SPC, and data analysis .

Champion

lessons learned

from customer feedback to enhance product and process performance.

Prepare and deliver

customer-facing reports and presentations

highlighting key metrics and improvement initiatives.

Support the ongoing development of the

Quality Management System (QMS)

and ensure compliance with ISO 9001 or equivalent standards.

Foster a

culture of quality, accountability, and continuous improvement

through training, coaching, and process audits.

Collaborate with Engineering, Manufacturing, and IT teams to streamline

quality dashboards and VOC tracking tools .

Travel up to

30%

based on customer and site needs.

Proven ability to lead cross-functional initiatives and quality improvement projects.

Strong knowledge of

root cause analysis tools

(8D, 5-Why, Fishbone) and problem-solving methodologies.

Excellent

communication and presentation skills , with the ability to interact effectively at all organizational levels.

Proficiency in

SPC, Minitab, Excel , and data-driven decision-making.

Working knowledge of

QMS (ISO 9001) ,

FMEA , and

CAPA

processes.

Strong organizational skills, attention to detail, and ability to manage multiple priorities.

Customer-centric mindset with a proactive, hands-on approach to issue resolution.

Qualifications

Bachelor’s Degree in

Engineering, Quality, or a related field , or equivalent experience.

2+ years

of experience in

Quality Assurance or Customer Quality

within a fast-paced, automated manufacturing environment.

1+ year

in a supervisory or leadership capacity.

Certification in

Quality Engineering

and

Green Belt (or higher)

preferred.

Experience with

inline inspection systems

and methodologies.

About NR Consulting

Founded in 2005,

NR Consulting

is a leading global provider of

workforce solutions, technology services, and recruitment strategy , trusted by Fortune 500 and mid-sized organizations across North America, Europe, and Asia. Headquartered in

Boulder, Colorado , with a

Global Delivery Center in India , NR Consulting partners with clients to drive innovation, accelerate business outcomes, and deliver scalable talent solutions across industries such as

engineering, information technology, energy, life sciences, and manufacturing .

With a strong belief in the

power of people and performance , NR Consulting has built a reputation for excellence in

direct hire, contract staffing, and project-based consulting . Our commitment to

integrity, diversity, and client success

has enabled us to consistently deliver top-tier professionals who help businesses achieve their strategic and operational goals.

Guided by our core values —

People First, Accountability, Excellence, and Partnership

— we take pride in fostering long-term relationships with clients and candidates alike. Our multicultural teams work collaboratively across geographies to provide agile, high-quality, and results-driven solutions that make a measurable difference.

NR Consulting

is an

equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Manufacturing, Engineering, and Quality Assurance

Manufacturing and Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at NR Consulting by 2x

Inferred from the description for this job Medical insurance

Vision insurance

401(k)

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