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Elevate Technology Partners

Technical Account Manager

Elevate Technology Partners, Indianapolis, Indiana, us, 46262

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1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Elevate Technology Partners is looking for a

Technical Account Manager (TAM)

to join our growing team. In this role, you will serve as a

trusted advisor

to our clients, ensuring they achieve maximum value from their Microsoft Modern Workspace solutions. You’ll combine technical expertise with relationship management to

drive client satisfaction, retention, and growth. You’re a great fit for this role if you’re a

technical problem-solver who thrives on building relationships

and helping organizations transform their workflows with Microsoft 365, Teams, SharePoint, and related tools. Who We Are At Elevate Technology Partners, we’re not your typical IT services firm. We’re an engineering-led, relationship-driven team that believes in solving the right problems, not just selling solutions. Our clients trust us because we take the time to understand their business, tailor every engagement to their needs, and stick with them through delivery and beyond. We specialize in modern workplace solutions, data engineering, hybrid cloud, and technical placement, but what sets us apart is how we do it. We’re nimble enough to move fast, senior enough to guide strategy, and humble enough to do the work others overlook. Whether it's helping a client navigate a complex migration or just being the reliable partner who picks up the phone, we show up with purpose. If you're looking to be part of a team that values trust over transactions, outcomes over ego, and real relationships over rinse-and-repeat playbooks, you’ll fit right in at Elevate. Who You Are Relationship-driven : You enjoy building long-term client relationships and being the “go-to” resource for guidance. Technically skilled : You understand Microsoft Modern Workspace solutions (M365, Teams, SharePoint, OneDrive, Copilot) and can translate technical capabilities into business value. Proactive & solution-oriented : You anticipate client needs, solve challenges, and uncover opportunities for improvement. Detail-focused & organized : You manage multiple client projects, meetings, and follow-ups without missing a beat. Growth-minded : You can spot opportunities for clients to expand their technology use and elevate their business outcomes. Key Responsibilities Client Relationship Management Serve as the

primary liaison

between the client and internal technical teams. Conduct

regular client reviews

to ensure alignment with goals and satisfaction. Understand client IT environments, business objectives, and pain points. Technical Support & Guidance Provide

expert advice

on Microsoft Modern Workspace solutions and best practices. Coordinate

troubleshooting and resolution

for technical challenges. Ensure clients are

fully leveraging

their Microsoft investments. Project Oversight Partner with project managers and engineers to

ensure successful service delivery. Track project milestones and proactively

address risks or roadblocks. Modern Workspace Expertise Act as a

subject matter expert

for Microsoft 365, Teams, SharePoint, OneDrive, and Copilot. Guide clients in

deploying, optimizing, and adopting

collaboration and productivity tools through your extensive knowledge of security, cloud infrastructure and optimization best practices. Educate stakeholders on

advanced features, security, and workflow automation. Upselling & Growth Identify opportunities for

additional services or solution enhancements. Partner with sales to develop proposals and support

renewals and expansions. Preferred Qualifications 5+ years in

technical account management, IT consulting, or client-facing technical roles. Strong understanding of

Microsoft 365 ecosystem

(Teams, SharePoint, OneDrive, Exchange, Copilot). Excellent

communication, presentation, and problem-solving

skills. Ability to

manage multiple clients and projects

in a fast-paced environment. Experience with

IT service delivery

and cross-functional collaboration. Benefits of Joining Elevate Competitive salary + performance-based incentives Comprehensive

medical, dental, and vision coverage 401(k) with company match Hybrid

work environment Generous

paid time off + holidays Ongoing

training and Microsoft certification support Collaborative team environment with opportunities for

career growth How to Apply Please send your

resume and a brief cover letter

to careers@letselevate.tech with

“Technical Account Manager”

in the subject line. Elevate Technology Partners is an

equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Elevate Technology Partners by 2x Get notified about new Technical Account Manager jobs in

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