Corporacion Sidif Del Caribe
Resiliency Operations Engineer - ZERTO
Corporacion Sidif Del Caribe, San Juan, San Juan, us, 00902
3 days ago Be among the first 25 applicants
This is a full-time Contract (Professional Services) on-site role for a Resiliency Operations Engineer located in San Juan, PR. The Resiliency Operations Engineer will be responsible for the implementation, configuration, maintenance, and continuous improvement of enterprise Disaster Recovery (DR) and Business Continuity (BC) technologies. This role ensures the resiliency of critical IT systems by managing tools such as Zerto, Azure Site Recovery (ASR), and Commvault, while coordinating with infrastructure, security, and compliance teams to meet organizational recovery objectives. As required, responsible for system hardening and patch management, logging monitoring and audit trails as well as data protection and backup compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Install, configure, and maintain DR/BC platforms including Zerto, ASR, and Commvault.
Manage licensing, upgrades, patching, and integration with enterprise systems.
Design, implement, and maintain Virtual Protection Groups (VPGs) for workload protection.
Conduct DR failover, failback, and restore activities, validating application and data recovery.
Develop, maintain, and execute runbooks for recovery operations.
Diagnose and resolve replication, backup, and failover issues.
Collaborate with infrastructure and vendor support teams to remediate incidents.
Deliver operational dashboards and executive-level reports on RPO/RTO, backup/replication health, and recovery readiness.
Track and report on DR/BC test results, identifying deficiencies and driving remediation.
Ensure adherence to compliance standards (HIPAA, SOC 2, ISO 22301, etc.).
Lead or participate in DR exercises, documenting results and updating recovery procedures.
Identify gaps in resiliency processes and recommend improvements.
Keep documentation current, including architecture diagrams, SOPs, and compliance evidence.
As related to compliance, assure regular patching of related operating systems, middleware and infrastructure tools.
Ensure all systems generate proper logs and monitoring and audit trails are maintained.
Enforce compliance for data protection and backups.
Participate in incident response to ensure root cause analysis and corrective actions are logged and compliant.
SUPERVISORY RESPONSIBILITIES or REPORTING ACCOUNTABILITY
Partners with business continuity managers to align technical DR plans with business continuity priorities.
Collaborates with InfoSec/SecOps
Participates in joint incident response exercises
Provides business units with reporting on recovery capabilities, test outcomes, and risks that may impact operations.
Works with application owners to define application-level recovery needs
EDUCATION, TRAINING, and/or PROFESSIONAL EXPERIENCE
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) with 5 to 7 years in IT infrastructure, systems administration, or disaster recovery roles.
Zerto certified at a minimum level of “Zerto Certified Professional: Enterprise Engineer”, additional desired certification as “Zerto Certified Professional: Cloud Service Provider”.
Hands-on expertise with Azure Site Recovery (ASR), Commvault or equivalent DR/backup tools.
EXPECTED PROFESSIONAL COMPETENCIES The competencies, language skills, proficiency levels (PL), knowledge / skills, abilities necessary for acceptable job performance are as follows:
Teamwork 5
Projects Management 5
English Language - Reading 4
English Language - Writing 4
Design, Administration and Maintenance of Databases 3
Strategic and Advisory Role 3
Knowledge / Skills
Hands-on expertise with Azure Site Recovery (ASR), Commvault or equivalent DR/backup tools.
Zerto Certified Professional: Cloud Service Provider
Familiarity with cloud environments (Azure, AWS, VMware).
Strong understanding of virtualization, storage, and networking.
Knowledge of RPO/RTO principles, compliance standards, and BC/DR frameworks.
Experience with monitoring, analytics, and reporting tools.
Strong problem-solving and troubleshooting abilities.
Excellent communication and documentation skills.
Ability to work under pressure during incidents or DR events.
Abilities
Ability to manage and administer enterprise disaster recovery and backup platforms.
Ability to diagnose replication, backup, and recovery issues quickly, assess root causes, and implement corrective actions.
Competent in executing DR/BC test exercises, documenting results, and maintaining runbooks and recovery playbooks.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Ability to produce audit-ready reports, dashboards, and metrics to demonstrate adherence to RPO/RTO targets, regulatory requirements, and resiliency standards.
Adept at working with security teams, business continuity managers, application owners, and leadership to align technical recovery capabilities with business needs.
Ability to identify resiliency gaps, recommend enhancements, and apply lessons learned from tests or real events to strengthen the organization’s recovery posture.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Install, configure, and maintain DR/BC platforms including Zerto, ASR, and Commvault.
Manage licensing, upgrades, patching, and integration with enterprise systems.
Design, implement, and maintain Virtual Protection Groups (VPGs) for workload protection.
Conduct DR failover, failback, and restore activities, validating application and data recovery.
Develop, maintain, and execute runbooks for recovery operations.
Diagnose and resolve replication, backup, and failover issues.
Collaborate with infrastructure and vendor support teams to remediate incidents.
Deliver operational dashboards and executive-level reports on RPO/RTO, backup/replication health, and recovery readiness.
Track and report on DR/BC test results, identifying deficiencies and driving remediation.
Ensure adherence to compliance standards (HIPAA, SOC 2, ISO 22301, etc.).
Lead or participate in DR exercises, documenting results and updating recovery procedures.
Identify gaps in resiliency processes and recommend improvements.
Keep documentation current, including architecture diagrams, SOPs, and compliance evidence.
As related to compliance, assure regular patching of related operating systems, middleware and infrastructure tools.
Ensure all systems generate proper logs and monitoring and audit trails are maintained.
Enforce compliance for data protection and backups.
Participate in incident response to ensure root cause analysis and corrective actions are logged and compliant.
SUPERVISORY RESPONSIBILITIES or REPORTING ACCOUNTABILITY
Partners with business continuity managers to align technical DR plans with business continuity priorities.
Collaborates with InfoSec/SecOps
Participates in joint incident response exercises
Provides business units with reporting on recovery capabilities, test outcomes, and risks that may impact operations.
Works with application owners to define application-level recovery needs
EDUCATION, TRAINING, and/or PROFESSIONAL EXPERIENCE
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) with 5 to 7 years in IT infrastructure, systems administration, or disaster recovery roles.
Zerto certified at a minimum level of “Zerto Certified Professional: Enterprise Engineer”, additional desired certification as “Zerto Certified Professional: Cloud Service Provider”.
Hands-on expertise with Azure Site Recovery (ASR), Commvault or equivalent DR/backup tools.
EXPECTED PROFESSIONAL COMPETENCIES The competencies, language skills, proficiency levels (PL), knowledge / skills, abilities necessary for acceptable job performance are as follows:
Teamwork 5
Projects Management 5
English Language - Reading 4
English Language - Writing 4
Design, Administration and Maintenance of Databases 3
Strategic and Advisory Role 3
Knowledge / Skills
Hands-on expertise with Azure Site Recovery (ASR), Commvault or equivalent DR/backup tools.
Zerto Certified Professional: Cloud Service Provider
Familiarity with cloud environments (Azure, AWS, VMware).
Strong understanding of virtualization, storage, and networking.
Knowledge of RPO/RTO principles, compliance standards, and BC/DR frameworks.
Experience with monitoring, analytics, and reporting tools.
Strong problem-solving and troubleshooting abilities.
Excellent communication and documentation skills.
Ability to work under pressure during incidents or DR events.
Abilities
Ability to manage and administer enterprise disaster recovery and backup platforms.
Ability to diagnose replication, backup, and recovery issues quickly, assess root causes, and implement corrective actions.
Competent in executing DR/BC test exercises, documenting results, and maintaining runbooks and recovery playbooks.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Ability to produce audit-ready reports, dashboards, and metrics to demonstrate adherence to RPO/RTO targets, regulatory requirements, and resiliency standards.
Adept at working with security teams, business continuity managers, application owners, and leadership to align technical recovery capabilities with business needs.
Ability to identify resiliency gaps, recommend enhancements, and apply lessons learned from tests or real events to strengthen the organization’s recovery posture.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Corporacion Sidif Del Caribe by 2x Get notified about new Operations Engineer jobs in
San Juan, Puerto Rico . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr