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Mass General Brigham

Medical Assistant

Mass General Brigham, Boston, Massachusetts, us, 02298

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Overview

Job Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Responsibilities

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Show patients to examination rooms and prepare necessary equipment for healthcare providers.

Record patients\' medical history, vital statistics, or information such as test results in medical records.

Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.

Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.

Clean and sterilize instruments and dispose of contaminated supplies.

Qualifications Education High School Diploma or Equivalent required

Licenses and Credentials Basic Life Support (BLS) Certification; Certified Medical Assistant (CMA) preferred

Experience Direct Medical Assistant experience or medical field work 0-1 year preferred

Knowledge, Skills And Abilities

Strong interpersonal and communication skills; ability to prioritize tasks in busy environments; accuracy and attention to detail.

Comply with local, state, and federal privacy and confidentiality regulations.

Ability to take vital signs, manual blood pressure, and collect blood samples and other specimens.

Comprehensive knowledge of medical terminology, procedures, and protocols.

Proficiency in electronic health record (EHR) systems and medical office software.

Ability to identify strengths and weaknesses of alternative solutions and manage time effectively.

Physical and Work Details Work Location 73 - 81 GUEST STREET

Remote Type Onsite

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Day (United States of America)

Additional Job Details

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) up to 35 lbs with assistance

Carrying Frequently (34-66%) 20-35 lbs

Pushing/Pulling Occasionally (3-33%)

Climbing Rarely ( Reaching Frequently (34-66%)

Vision and Hearing Constantly (67-100%)

Pay and Benefits Pay Range $17.36 - $24.45/Hourly

Grade 3

At Mass General Brigham, compensation offers take into account skills, experience, education, certifications, and other factors. Base pay is an estimate based on minimum qualifications and may vary. Benefits, career advancement opportunities, differentials, bonuses, and recognition programs are available as applicable.

EEO Statement The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Reasonable accommodations are available for applicants in need during the job application or interview process. For accommodation requests, contact Human Resources at (857) 282-7642.

Note: This description reflects the role as published and retains the core responsibilities and requirements without extraneous boilerplate.

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