Sherwin-Williams
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams, Hingham, Massachusetts, us, 02043
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Bilingual Customer Service Specialist (Spanish)
role at
Sherwin‑Williams .
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin‑Williams products, and recommend the right solutions. Store associates are expected to promptly resolve customer concerns, maintain high product quality and store visual standards, and achieve excellent customer service while meeting the store’s sales goals.
Base pay range $19.19/hr
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistently with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition of assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Qualifications Minimum Requirements
Must be at least 18 years of age
Must be legally authorized to work in the U.S. without employer sponsorship
Must be able to read, write, comprehend, and communicate in English and Spanish
Must have a valid, unrestricted driver’s license
Must be able to lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
High School diploma or GED
At least one year experience in a delivery, retail, or customer service position
Previous work experience selling paint and paint‑related products
Previous experience operating tinting and mixing equipment
Locations Stores within a 20‑mile radius: 85 South Street, Hingham, MA 02043-2421; 490 Washington Street, Stoughton, MA 02072; 100 May Thomas J McGrath Highway, Quincy, MA 02169.
About Sherwin‑Williams At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions brighten and strengthen the places and spaces in our world.
Equal Employment Opportunity Sherwin‑Williams is a Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.
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Bilingual Customer Service Specialist (Spanish)
role at
Sherwin‑Williams .
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin‑Williams products, and recommend the right solutions. Store associates are expected to promptly resolve customer concerns, maintain high product quality and store visual standards, and achieve excellent customer service while meeting the store’s sales goals.
Base pay range $19.19/hr
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistently with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition of assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Qualifications Minimum Requirements
Must be at least 18 years of age
Must be legally authorized to work in the U.S. without employer sponsorship
Must be able to read, write, comprehend, and communicate in English and Spanish
Must have a valid, unrestricted driver’s license
Must be able to lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
High School diploma or GED
At least one year experience in a delivery, retail, or customer service position
Previous work experience selling paint and paint‑related products
Previous experience operating tinting and mixing equipment
Locations Stores within a 20‑mile radius: 85 South Street, Hingham, MA 02043-2421; 490 Washington Street, Stoughton, MA 02072; 100 May Thomas J McGrath Highway, Quincy, MA 02169.
About Sherwin‑Williams At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions brighten and strengthen the places and spaces in our world.
Equal Employment Opportunity Sherwin‑Williams is a Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.
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