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K&L Wine Merchants

Retail Operations Associate

K&L Wine Merchants, San Jose, California, United States, 95199

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Retail Operations Associate

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K&L Wine Merchants

in Fremont, CA. Salary: $95,000 - $143,000 per year. We are a leader in fine wine and spirits retail, seeking a highly organized, energetic team player to be part of our warehouse and logistics team. What You’ll Be Doing

Accurately pick, pack, and ship orders and store transfers using RF scanners, shipping software (UPS, FedEx, etc.) and in-stock inventory. Receive, process, and stow products and transfers into designated warehouse locations, maintaining inventory accuracy and integrity. Assist with order management, process customer payments, and perform proactive follow-up on problematic orders (e.g., missing items, declined transactions). Serve as a backup driver for our local K&L delivery service, ensuring safe and timely delivery of high‑value wine & spirits (must maintain a CDL and a clean DMV record). Organize and maintain paid customer orders in the Will‑Call area and provide a high‑level customer experience for all in‑store and curbside pickup orders. Contribute to maintaining cleanliness and organization, including sweeping, cardboard breakdown, and general warehouse operations upkeep. What You Need To Bring

Must be able to lift and carry up to 50 lbs. repeatedly and stand/walk for up to 8 hours per day; ability to bend, stoop, twist, kneel frequently. Proficient loading/unloading and safe operation of a hand truck; forklift experience or willingness to learn. Must work at least one weekend day; both days highly preferred. Clean driving record required. Positive attitude, willingness to learn, detail‑oriented, highly organized. Hands‑on experience with dedicated shipping software and handheld inventory devices (scanners). Familiarity with Microsoft Office 365 (Outlook, Excel). Prior experience in retail operations, e‑commerce fulfillment, or logistics coordination a big plus. What We Offer

Medical/Dental/Vision insurance – K&L pays 100% of the individual premium for healthcare. FSA/HSA availability to support healthcare and dependent care expenses. 401k plan with company contribution. 3 weeks of paid time off per year – accrual increases at 5 years of service. 8 paid holidays. Generous product discount. Weekly staff tasting and sales training; exposure to world‑class products and producers. Opportunities to advance in the wine and spirits industry, and work with amazing team members! Seniority Level

Entry level. Employment Type

Full‑time. Job Function

Management and Manufacturing. Industries

Beverage Manufacturing. Referrals increase your chances of interviewing at K&L Wine Merchants by 2x.

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