NAPA Auto Parts
Distribution Center Outbound Operations Supervisor
NAPA Auto Parts, New Kingstown, Pennsylvania, us, 17072
Distribution Center Outbound Operations Supervisor
Job Summary
The Outbound Operations Supervisor is a people leader that drives the successful execution of all pulling and outbound shipping activities. Reporting to the Outbound Operations Manager, this role is responsible for designing efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner. The Outbound Operations Supervisor ultimately holds their team to a high standard of operational execution, while also reinforcing a culture of engagement, empowerment and problem-solving amongst all teammates.
Responsibilities
Supervises and implements efficient outbound operations functions, instructing employees, monitoring progress and troubleshooting as needed.
Designs and maintains truck yard operations organization, ensuring efficient trailer organization, housekeeping, maintenance and safety protocols.
Develops consistent and innovative solutions to adhere to all security and safety rules and regulations, ensuring a safe environment for employees.
Maintains awareness of budget planning and enforces cost‑saving initiatives and process improvements.
Provides leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions.
Investigates and resolves shipping errors with other DC management, mitigating future issues.
Schedules team hours to ensure peak period coverage and efficiency.
Protects company assets, ensuring all equipment is used and maintained, buildings are secured nightly and merchandise leaves with proper receipts.
Leads efficient and accurate methods of processing outbound orders, cross/docks, stock orders, special orders, UPS, Will Call and any other miscellaneous orders.
Identifies opportunities for cost reduction and implements process improvements to enhance operational efficiency.
Fosters a culture of engagement and empowerment, mentors team members, and facilitates problem‑solving and decision‑making.
Oversees the reconciliation of truck loads each night to ensure proper loading of product.
Designs and implements efficient protocols and systems for shuttle truck orders and loading of trucks.
Ensures team follows all company and supplier guidelines for factory returns.
Qualifications
High School Diploma, GED, or equivalent combination of experience and education.
1+ years’ experience within a distribution center or similar environment.
Ability to comply with all safety requirements for job functions and general distribution center safety.
Strong interpersonal skills and ability to develop and maintain cooperative working relationships.
Excellent organizational skills, detail oriented.
Ability to use good judgment to carry out detailed instructions.
Basic computer skills required.
Capable of lifting/moving heavy items up to 60 lbs.
Forklift and pallet jack certified.
Preferred Qualifications
2+ years’ experience within a distribution center or similar environment.
1+ year’s proven experience in a managerial role and/or leading teams.
Experience with Lean Six Sigma methodologies and tools.
Diverse experience, especially within automotive or retail distribution centers.
Proven experience performing various quality functions (inspection, control, assurance, audits).
Proficiency in using relevant tools and technology (MS Office, Promapp, Power BI, Visio, etc.).
Customer‑centric spirit and task‑execution.
Enthusiasm for data, analysis and providing simple insights.
Passion for solving complex challenges.
Comfort influencing others, leading teams, managing stakeholders, getting buy‑in from leadership and communicating clearly.
Test‑and‑learn mentality and agile way of working to improve team products.
Leadership
Embodies values: serve, perform, influence, respect, innovate, team.
Effectively communicates by motivating and inspiring others through clear and proactive communication.
Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
Makes balanced decisions and thinks strategically, forward‑thinking.
Develops high‑performing teams by providing inclusive leadership, attracting and developing world‑class talent, providing ongoing feedback and building trust across the organization.
Physical Demands / Working Environment
Lifting and Carrying: Ability to lift and carry objects of 25–50 lbs or more, depending on job duties.
Pushing and Pulling: Capability to push and pull carts, pallet jacks or other equipment loaded with materials throughout the warehouse.
Standing and Walking: Willingness and ability to stand and walk for extended periods.
Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks.
Climbing: Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks.
Operating Equipment: Proficiency in operating warehouse equipment such as forklifts, pallet jacks and order pickers; certification required.
Manual Dexterity: Ability to use hands and fingers to handle small objects, operate machinery controls, and perform precise tasks.
Repetitive Motion: Willingness and ability to perform repetitive tasks such as scanning barcodes, sorting items, or packaging products.
Physical Endurance: Stamina and endurance to work in a fast‑paced environment and meet productivity targets; may work long hours, weekends or overtime.
Safety Awareness: Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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The Outbound Operations Supervisor is a people leader that drives the successful execution of all pulling and outbound shipping activities. Reporting to the Outbound Operations Manager, this role is responsible for designing efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner. The Outbound Operations Supervisor ultimately holds their team to a high standard of operational execution, while also reinforcing a culture of engagement, empowerment and problem-solving amongst all teammates.
Responsibilities
Supervises and implements efficient outbound operations functions, instructing employees, monitoring progress and troubleshooting as needed.
Designs and maintains truck yard operations organization, ensuring efficient trailer organization, housekeeping, maintenance and safety protocols.
Develops consistent and innovative solutions to adhere to all security and safety rules and regulations, ensuring a safe environment for employees.
Maintains awareness of budget planning and enforces cost‑saving initiatives and process improvements.
Provides leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions.
Investigates and resolves shipping errors with other DC management, mitigating future issues.
Schedules team hours to ensure peak period coverage and efficiency.
Protects company assets, ensuring all equipment is used and maintained, buildings are secured nightly and merchandise leaves with proper receipts.
Leads efficient and accurate methods of processing outbound orders, cross/docks, stock orders, special orders, UPS, Will Call and any other miscellaneous orders.
Identifies opportunities for cost reduction and implements process improvements to enhance operational efficiency.
Fosters a culture of engagement and empowerment, mentors team members, and facilitates problem‑solving and decision‑making.
Oversees the reconciliation of truck loads each night to ensure proper loading of product.
Designs and implements efficient protocols and systems for shuttle truck orders and loading of trucks.
Ensures team follows all company and supplier guidelines for factory returns.
Qualifications
High School Diploma, GED, or equivalent combination of experience and education.
1+ years’ experience within a distribution center or similar environment.
Ability to comply with all safety requirements for job functions and general distribution center safety.
Strong interpersonal skills and ability to develop and maintain cooperative working relationships.
Excellent organizational skills, detail oriented.
Ability to use good judgment to carry out detailed instructions.
Basic computer skills required.
Capable of lifting/moving heavy items up to 60 lbs.
Forklift and pallet jack certified.
Preferred Qualifications
2+ years’ experience within a distribution center or similar environment.
1+ year’s proven experience in a managerial role and/or leading teams.
Experience with Lean Six Sigma methodologies and tools.
Diverse experience, especially within automotive or retail distribution centers.
Proven experience performing various quality functions (inspection, control, assurance, audits).
Proficiency in using relevant tools and technology (MS Office, Promapp, Power BI, Visio, etc.).
Customer‑centric spirit and task‑execution.
Enthusiasm for data, analysis and providing simple insights.
Passion for solving complex challenges.
Comfort influencing others, leading teams, managing stakeholders, getting buy‑in from leadership and communicating clearly.
Test‑and‑learn mentality and agile way of working to improve team products.
Leadership
Embodies values: serve, perform, influence, respect, innovate, team.
Effectively communicates by motivating and inspiring others through clear and proactive communication.
Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
Makes balanced decisions and thinks strategically, forward‑thinking.
Develops high‑performing teams by providing inclusive leadership, attracting and developing world‑class talent, providing ongoing feedback and building trust across the organization.
Physical Demands / Working Environment
Lifting and Carrying: Ability to lift and carry objects of 25–50 lbs or more, depending on job duties.
Pushing and Pulling: Capability to push and pull carts, pallet jacks or other equipment loaded with materials throughout the warehouse.
Standing and Walking: Willingness and ability to stand and walk for extended periods.
Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks.
Climbing: Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks.
Operating Equipment: Proficiency in operating warehouse equipment such as forklifts, pallet jacks and order pickers; certification required.
Manual Dexterity: Ability to use hands and fingers to handle small objects, operate machinery controls, and perform precise tasks.
Repetitive Motion: Willingness and ability to perform repetitive tasks such as scanning barcodes, sorting items, or packaging products.
Physical Endurance: Stamina and endurance to work in a fast‑paced environment and meet productivity targets; may work long hours, weekends or overtime.
Safety Awareness: Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
#J-18808-Ljbffr