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Motorola Solutions

Website Administration Manager

Motorola Solutions, Indianapolis, Indiana, us, 46262

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Overview At Motorola Solutions, we believe that everything starts with our people. We are a global close-knit community united by the pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling coordination that is critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview Digital Operations resides within Marketing's Global Digital & Customer Experiences team and is responsible for bringing together brand, digital experience, content, analytics and web operations. Our mission is to deliver on-brand digital experiences that advance the corporate reputation, deepen our position in core markets, strengthen customer engagement and enhance paths to purchase by delivering exceptional digital marketing experiences. We showcase best-in-class content and design, then curate and drive data-driven decisions to continuously strengthen customer engagement and enhance paths to purchase.

What You’ll Do The Website Administration Manager is responsible for the day-to-day content authoring operations of Motorola's global marketing website, MotorolaSolutions.com (18 international versions, including 14 languages). In this role, you will manage a team responsible for updating and publishing content on Motorola Solutions website, including support for business critical updates.

Responsibilities

Managing a team of website authors responsible for updating web pages using Adobe Experience Manager (AEM) Sites

Prioritization and daily assignment of website update requests and backlog

Regular reporting on website update requests, resourcing, and progress

Coordination with IT Operations regarding technical support / issue reporting

Organizing and leading high visibility website projects and launches

Establishing and governing SLAs for website updates

Quality Assurance (QA) reviews of web pages

User Acceptance Testing (UAT) of new website features and capabilities

All aspects of website authoring, including:

Content and workflow management

Process documentation and improvements

Training and guidance of team and stakeholders

Establishing and enforcing authoring best practices

AEM Assets/Brand Portal administration

Supporting and communicating with stakeholders requiring website updates

Collaborating with our SEO team to ensure best practices are adhered to

Ensure our digital design system principles and editorial standards are met across web pages

Knowledge / Skills

3+ years of authoring / administrator experience using a content management system (AEM Sites Cloud version preferred)

3+ years of experience in digital or website management

Bachelor's degree in Computer Science, Marketing, or a related field

Adobe Experience Manager (AEM) Sites administration and authoring

Adobe Assets and Brand Portal administration

Experience as a people manager preferred

Experience in B2B industries preferred

Strong analytical and problem-solving skills

Strong understanding of SEO best practices

Proficiency in HTML, CSS, cross-browser and cross-platform compatibility, responsive design

Project management experience and proficiency

Confluence/Jira or similar work management system experience

Knowledge of quality assurance practices

Behavioral Characteristics

High degree of organization, accuracy, and flexibility

Exceptional attention to detail

Proactive approach to problem identification and solving

Excellent communication skills and ability to foster trust with internal stakeholders and leadership

Ability to build partnerships and maintain relationships with internal and external clients and vendors

Ability to inspire trust and influence leadership

Ability to guide decision making with strategic insight

Comfortable interacting with different levels of leadership and leading cross-functional, cross-regional teams

Collaborative mindset and constructive feedback style

Collaboration

Global web team

Business partners such as Marketing, Corporate and Brand

Digital Transformation IT

UX/UI Design

SEO and Data Analytics

Compensation & Benefits Target Base Salary Range: $80,000 - $90,000 USD

Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Bachelor's Degree

3+ years of experience in digital or website management

Travel Requirements: 10-25%

Relocation Provided: None

Position Type: Experienced

Referral Payment Plan: Yes

U.S. Benefits

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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