Unidine
Overview
Dining Services Director - Whippany, NJ | Unidine Salary: $95,000 - $100,000 | Other compensation: Bonus eligible Unidine is a leading hospitality food service group committed to scratch cooking, innovative programs, and modern dining experiences. We seek a strategic leader to drive a high-quality food and beverage operation, ensure resident and client satisfaction, meet financial goals, and foster a positive work environment. Job Summary
The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation, ensuring resident and client satisfaction by delivering a consistently high-quality product and best-in-class hospitality while achieving financial goals. You will oversee the development and implementation of departmental strategies and uphold Compass Community Living’s service strategy as the face of the company. Leading Food & Beverage Operation
Develop and implement the operating strategy aligned with Compass Community Living and client business strategy; communicate expectations to the team. Own the on-site outcomes with an entrepreneurial approach and hold the leadership team accountable for service behaviors. Evaluate personnel, operations, and culinary situations quickly and make appropriate recommendations. Maintain professionalism and resilience during stressful periods; adapt and problem-solve as required. Perform daily walk-throughs to ensure compliance with Department of Health regulations and Compass Group standards. Direct safety, sanitation, and maintenance programs. Maintain regular, ongoing communications in all areas of food and beverage through pre-meal briefings and staff meetings. Inform executives, supervisors, and staff in a timely manner via phone, written communication, e-mail, or in person. Business & Financial Competence
Understand market dynamics and Compass Community Living’s objectives; diagnose strengths/weaknesses and develop strategies to drive results. Recognize and understand P&L drivers; analyze results and implement plans to deliver expected outcomes. Develop and manage the overall budget to maximize client value. Coach and support the team to manage wages, food & beverage cost, and controllable expenses. Review financial reports to monitor performance against budget; collaborate with the team to address concerns and improve financial performance. Ensuring Exceptional Customer Service
Understand the client’s business model to prioritize resident needs. Be visible within the community to build strong relationships with residents, staff, and other departments. Review resident satisfaction data, share feedback, and drive corrective actions to meet expectations. Improve service through mentorship, feedback, and coaching; stay aware of market trends to introduce new products and increase resident satisfaction and revenue. Empower employees to deliver outstanding service and exceed satisfaction goals. Team Building & Management
Regularly lead team meetings and model positive behavior to motivate a best-in-class hospitality experience. Set clear goals (performance, budget, team) and foster an open-door policy. Identify development needs, coach, and mentor team members to reach objectives. Cross-train and promote professional growth; recruit and retain talent with behavioral-based interviewing. Hire food & beverage leadership that demonstrates expertise, creativity, and entrepreneurial leadership. Ensure fair treatment of employees and maintain accountability. Preferred Qualifications
B.S. in Food Services Technology/Management or related field; or A.A. with four years related experience. Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge. Strong knowledge of food and catering trends, quality, sanitation, cost controls, and presentation. Previous P&L accountability or contract-managed service experience desirable. Strong supervisory, leadership, management, and coaching skills; excellent written and verbal communication. Ability to communicate with management, clients, customers, and associates. Excellent financial, budgeting, accounting, and computational skills. Proficient computer skills (MS Office, e-mail, Internet). ServSafe Certified. Benefits & Additional Information
Medical, Dental, Vision, Life Insurance/AD, Disability Insurance Retirement Plan, Flexible Time Off, Paid Parental Leave Holiday Time Off, Personal Leave Associate Shopping Program, Health & Wellness Programs, Discount Marketplace Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program Flexible Spending Accounts (FSAs) Compass Group is an equal opportunity employer. We are committed to fair treatment of applicants and associates without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. Qualified candidates must be able to perform essential functions with or without reasonable accommodation. This job post is not an exhaustive list of all responsibilities, skills, or requirements. Compass Group reserves the right to modify functions based on business necessity. We will consider qualified applicants, including those with criminal history, in a manner consistent with applicable laws. Applications are accepted on an ongoing basis. Unidine maintains a drug-free workplace.
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Dining Services Director - Whippany, NJ | Unidine Salary: $95,000 - $100,000 | Other compensation: Bonus eligible Unidine is a leading hospitality food service group committed to scratch cooking, innovative programs, and modern dining experiences. We seek a strategic leader to drive a high-quality food and beverage operation, ensure resident and client satisfaction, meet financial goals, and foster a positive work environment. Job Summary
The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation, ensuring resident and client satisfaction by delivering a consistently high-quality product and best-in-class hospitality while achieving financial goals. You will oversee the development and implementation of departmental strategies and uphold Compass Community Living’s service strategy as the face of the company. Leading Food & Beverage Operation
Develop and implement the operating strategy aligned with Compass Community Living and client business strategy; communicate expectations to the team. Own the on-site outcomes with an entrepreneurial approach and hold the leadership team accountable for service behaviors. Evaluate personnel, operations, and culinary situations quickly and make appropriate recommendations. Maintain professionalism and resilience during stressful periods; adapt and problem-solve as required. Perform daily walk-throughs to ensure compliance with Department of Health regulations and Compass Group standards. Direct safety, sanitation, and maintenance programs. Maintain regular, ongoing communications in all areas of food and beverage through pre-meal briefings and staff meetings. Inform executives, supervisors, and staff in a timely manner via phone, written communication, e-mail, or in person. Business & Financial Competence
Understand market dynamics and Compass Community Living’s objectives; diagnose strengths/weaknesses and develop strategies to drive results. Recognize and understand P&L drivers; analyze results and implement plans to deliver expected outcomes. Develop and manage the overall budget to maximize client value. Coach and support the team to manage wages, food & beverage cost, and controllable expenses. Review financial reports to monitor performance against budget; collaborate with the team to address concerns and improve financial performance. Ensuring Exceptional Customer Service
Understand the client’s business model to prioritize resident needs. Be visible within the community to build strong relationships with residents, staff, and other departments. Review resident satisfaction data, share feedback, and drive corrective actions to meet expectations. Improve service through mentorship, feedback, and coaching; stay aware of market trends to introduce new products and increase resident satisfaction and revenue. Empower employees to deliver outstanding service and exceed satisfaction goals. Team Building & Management
Regularly lead team meetings and model positive behavior to motivate a best-in-class hospitality experience. Set clear goals (performance, budget, team) and foster an open-door policy. Identify development needs, coach, and mentor team members to reach objectives. Cross-train and promote professional growth; recruit and retain talent with behavioral-based interviewing. Hire food & beverage leadership that demonstrates expertise, creativity, and entrepreneurial leadership. Ensure fair treatment of employees and maintain accountability. Preferred Qualifications
B.S. in Food Services Technology/Management or related field; or A.A. with four years related experience. Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge. Strong knowledge of food and catering trends, quality, sanitation, cost controls, and presentation. Previous P&L accountability or contract-managed service experience desirable. Strong supervisory, leadership, management, and coaching skills; excellent written and verbal communication. Ability to communicate with management, clients, customers, and associates. Excellent financial, budgeting, accounting, and computational skills. Proficient computer skills (MS Office, e-mail, Internet). ServSafe Certified. Benefits & Additional Information
Medical, Dental, Vision, Life Insurance/AD, Disability Insurance Retirement Plan, Flexible Time Off, Paid Parental Leave Holiday Time Off, Personal Leave Associate Shopping Program, Health & Wellness Programs, Discount Marketplace Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program Flexible Spending Accounts (FSAs) Compass Group is an equal opportunity employer. We are committed to fair treatment of applicants and associates without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. Qualified candidates must be able to perform essential functions with or without reasonable accommodation. This job post is not an exhaustive list of all responsibilities, skills, or requirements. Compass Group reserves the right to modify functions based on business necessity. We will consider qualified applicants, including those with criminal history, in a manner consistent with applicable laws. Applications are accepted on an ongoing basis. Unidine maintains a drug-free workplace.
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