Recruit Express
IT Support/ Desktop Support (Changi Business Park/ Tampines)
Recruit Express, Orchard, Nebraska, United States, 68764
Job Description
Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues. Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems. Provide technical assistance for operating systems, applications, and other software tools. Key Responsibilities
Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards. Install and configure operating systems, software applications, and updates. Set up and configure network printers and other peripherals. Perform routine maintenance tasks such as system updates, patches, and antivirus scans. Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security. Manage user accounts, permissions, and access levels as per company policies. Requirements
Nitec / Diploma Information Technology, or related field (or equivalent work experience). Knowledge of desktop operating systems (Windows, macOS) and productivity software (Microsoft Office suite, etc.). Familiarity with hardware components (desktops, laptops, printers, peripherals) and troubleshooting techniques. Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and protocols. We are an equal opportunities employer and welcome applications from all qualified candidates.
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Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues. Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems. Provide technical assistance for operating systems, applications, and other software tools. Key Responsibilities
Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards. Install and configure operating systems, software applications, and updates. Set up and configure network printers and other peripherals. Perform routine maintenance tasks such as system updates, patches, and antivirus scans. Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security. Manage user accounts, permissions, and access levels as per company policies. Requirements
Nitec / Diploma Information Technology, or related field (or equivalent work experience). Knowledge of desktop operating systems (Windows, macOS) and productivity software (Microsoft Office suite, etc.). Familiarity with hardware components (desktops, laptops, printers, peripherals) and troubleshooting techniques. Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and protocols. We are an equal opportunities employer and welcome applications from all qualified candidates.
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