Electronic Arts (EA)
Overview
Quality Engineer II role at Electronic Arts (EA). EA creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A team where everyone makes play happen. Responsibilities
Implement an automated testing infrastructure that covers all layers of the Mobile/Web/Services technical stack. Work with the Employee & Studio Experience & Engineering (ESE) Test Manager and Architecture/Engineering Team to create a sustainable testing toolset, test automation framework that incorporates the DevOps model in Continuous Integration (CI) and Continuous Deployment (CD) pipeline, and device inventory. Develop comprehensive test suites to allow the ESE Team to achieve its project deployment targets utilizing Agile/Scrum principles while achieving a test coverage of 70%-80% or greater. Coordinate and work with both on-shore and off-shore resources for manual testing for areas that don’t meet the test automation parameters, creation or modification of automated test suites, and automation of Load and Performance Testing of service APIs and mobile/web apps. Lead User Acceptance Testing activities for a major feature or point releases and final rapid sanity/verification regression testing pre-CD activities. Effectively communicate progress and issues with engineering and product/project managers to ensure verification & validation signoff of issues for “Ready for Production” activities. Ensure all testing processes and procedures are well documented with proper technical specifications and maintainable. Collaborate with multiple project teams (Product Management, Experience Design, Dev/Engineering, & Operations) on requirements and objectives for overall project success. Qualifications
4+ years experience utilizing the ServiceNow Automation Testing Framework (ATF). 4+ years experience in end-to-end testing on ServiceNow modules specifically ITSM & HRSD. 3+ years experience in developing end-to-end test plans/suites for all facets of software testing, including UI, API automation, User Acceptance Testing (UAT), Load & Stress testing, and Regression & Sanity testing. Thorough understanding of testing practices (black-box testing, risk-based testing, system testing, regression testing, exploratory testing, performance testing, etc.). Working knowledge of test methodologies, processes, and toolsets (Selenium Grid, Appium, Postman, Test management tool: TestRail, Test issue tracking: JIRA). Understanding of continuous integration (CI) and continuous delivery (CD) practices (GitLab). Experience with testing on services and applications running in AWS. Experience taking projects from initial spec/requirements through design and implementation, testing and debugging, documentation, and installation in an Agile environment. Strong written and verbal communication skills for building and strengthening relationships across multiple functions to drive quality through cohesive, tactical testing processes. Knowledge of test status & metrics reporting, creating executive-level reports via dashboards and conveying the data clearly and concisely. Extra Points: Experience with one or more of Python, Java, JavaScript and/or C#. Bachelor’s or Master’s degree in Computer Science, related technical discipline or equivalent. Experience: 6+ years of Software Quality Assurance engineering with focus on Functional, Automation, Performance and/or DevOps; 3+ years in desktop & mobile development, execution, and maintenance in test automation, performance testing, and DevOps testing across multiple browsers and platforms; 2+ years in API automation; strong ownership, problem solving, and ability to work on a distributed global team. About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. We empower you to do great work and pursue opportunities for growth. EA is an equal opportunity employer and complies with applicable laws regarding workplace accommodations and non-discrimination. EEO Statement
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Quality Assurance Industries: Entertainment Providers Location note: Austin, TX.
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Quality Engineer II role at Electronic Arts (EA). EA creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A team where everyone makes play happen. Responsibilities
Implement an automated testing infrastructure that covers all layers of the Mobile/Web/Services technical stack. Work with the Employee & Studio Experience & Engineering (ESE) Test Manager and Architecture/Engineering Team to create a sustainable testing toolset, test automation framework that incorporates the DevOps model in Continuous Integration (CI) and Continuous Deployment (CD) pipeline, and device inventory. Develop comprehensive test suites to allow the ESE Team to achieve its project deployment targets utilizing Agile/Scrum principles while achieving a test coverage of 70%-80% or greater. Coordinate and work with both on-shore and off-shore resources for manual testing for areas that don’t meet the test automation parameters, creation or modification of automated test suites, and automation of Load and Performance Testing of service APIs and mobile/web apps. Lead User Acceptance Testing activities for a major feature or point releases and final rapid sanity/verification regression testing pre-CD activities. Effectively communicate progress and issues with engineering and product/project managers to ensure verification & validation signoff of issues for “Ready for Production” activities. Ensure all testing processes and procedures are well documented with proper technical specifications and maintainable. Collaborate with multiple project teams (Product Management, Experience Design, Dev/Engineering, & Operations) on requirements and objectives for overall project success. Qualifications
4+ years experience utilizing the ServiceNow Automation Testing Framework (ATF). 4+ years experience in end-to-end testing on ServiceNow modules specifically ITSM & HRSD. 3+ years experience in developing end-to-end test plans/suites for all facets of software testing, including UI, API automation, User Acceptance Testing (UAT), Load & Stress testing, and Regression & Sanity testing. Thorough understanding of testing practices (black-box testing, risk-based testing, system testing, regression testing, exploratory testing, performance testing, etc.). Working knowledge of test methodologies, processes, and toolsets (Selenium Grid, Appium, Postman, Test management tool: TestRail, Test issue tracking: JIRA). Understanding of continuous integration (CI) and continuous delivery (CD) practices (GitLab). Experience with testing on services and applications running in AWS. Experience taking projects from initial spec/requirements through design and implementation, testing and debugging, documentation, and installation in an Agile environment. Strong written and verbal communication skills for building and strengthening relationships across multiple functions to drive quality through cohesive, tactical testing processes. Knowledge of test status & metrics reporting, creating executive-level reports via dashboards and conveying the data clearly and concisely. Extra Points: Experience with one or more of Python, Java, JavaScript and/or C#. Bachelor’s or Master’s degree in Computer Science, related technical discipline or equivalent. Experience: 6+ years of Software Quality Assurance engineering with focus on Functional, Automation, Performance and/or DevOps; 3+ years in desktop & mobile development, execution, and maintenance in test automation, performance testing, and DevOps testing across multiple browsers and platforms; 2+ years in API automation; strong ownership, problem solving, and ability to work on a distributed global team. About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. We empower you to do great work and pursue opportunities for growth. EA is an equal opportunity employer and complies with applicable laws regarding workplace accommodations and non-discrimination. EEO Statement
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Quality Assurance Industries: Entertainment Providers Location note: Austin, TX.
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