Epiq
Overview
Join to apply for the
Site Supervisor
role at
Epiq The Site Supervisor is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites. Will be responsible for the supervision of all employees at the site, including hiring, recruiting, assignment of work, training and development of their professional skills. Essential Job Responsibilities
Serves as the principal liaison between the employees and the Client Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service Continuously looks for opportunities to increase the efficiency of operation Seeks opportunities to increase services and makes recommendations to the key contact Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client Recruits and interviews potential candidates for available positions at the site Hires, trains, supervises, evaluates and develops all personnel assigned to the site Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime Assists Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports Qualifications & Requirements
High School Diploma or equivalent; Associate Degree preferred Previous supervisor experience in a client service-oriented field, preferably mail/copy/production Detail oriented with good attention to detail Good verbal and written communication skills Strong initiative required; ability to work independently with minimal direct supervision Ability to lead others in a professional manner Working knowledge of Microsoft products including MS Word, Excel and Outlook Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand or sit for an extended period of time The compensation range for this role is 22.96 to 28.70 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. Click Here To Learn About Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Epiq is an equal employment opportunity employer. Epiq complies with applicable equal employment opportunity laws and makes employment decisions without unlawful regard to race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, marital status, age, national origin, genetic information, disability, veteran or family status, or any other basis protected by law. Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq considers qualified applicants with arrest and conviction records where required by law. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Law Practice
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Join to apply for the
Site Supervisor
role at
Epiq The Site Supervisor is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites. Will be responsible for the supervision of all employees at the site, including hiring, recruiting, assignment of work, training and development of their professional skills. Essential Job Responsibilities
Serves as the principal liaison between the employees and the Client Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service Continuously looks for opportunities to increase the efficiency of operation Seeks opportunities to increase services and makes recommendations to the key contact Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client Recruits and interviews potential candidates for available positions at the site Hires, trains, supervises, evaluates and develops all personnel assigned to the site Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime Assists Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports Qualifications & Requirements
High School Diploma or equivalent; Associate Degree preferred Previous supervisor experience in a client service-oriented field, preferably mail/copy/production Detail oriented with good attention to detail Good verbal and written communication skills Strong initiative required; ability to work independently with minimal direct supervision Ability to lead others in a professional manner Working knowledge of Microsoft products including MS Word, Excel and Outlook Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand or sit for an extended period of time The compensation range for this role is 22.96 to 28.70 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. Click Here To Learn About Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Epiq is an equal employment opportunity employer. Epiq complies with applicable equal employment opportunity laws and makes employment decisions without unlawful regard to race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, marital status, age, national origin, genetic information, disability, veteran or family status, or any other basis protected by law. Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq considers qualified applicants with arrest and conviction records where required by law. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Law Practice
#J-18808-Ljbffr