IQVIA
MedTech Field Service Technician - On-Call / Per Diem - Salt Lake City, UT
IQVIA, Salt Lake City, Utah, United States, 84193
MedTech Field Service Technician - On-Call / Per Diem - Salt Lake City, UT
Our MedTech Field Service Technician experiences a unique opportunity to apply technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for troubleshooting, repairing, and updating medical devices inside hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system.
This is an ON-CALL, Field Service Technician opportunity with approximately 20-25 hours per week. While hours are estimated and not guaranteed, this is historically the need.
What you will be doing in the role
Troubleshoot and repair existing devices and document the activities performed.
Replace hardware parts, as well as perform software updates and calibrations.
Perform bi-annual or yearly preventative maintenance as determined by the customer.
Assist in the installation and implementation of new devices at customer locations.
Conduct routine system checks and record data from product tests after installation and configuration.
Maintain and stock parts and tools assigned by customer.
Be available on-call including nights and weekends.
Training for this role will be provided and is paid.
Job Requirements
Must have intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems.
Experience as a military technician, computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus.
Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial.
Strong communication skills and ability to provide exceptional customer support.
This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting up to 70 pounds.
Ability to clear hospital vendor credentialing requirements, including proof of vaccination status.
Travel
Travel locally for up to 2-3 hours to support customer needs.
Respond to and arrive at customer sites within the service ticket’s SLA (within 4, 8, 12, or 24 hours per ticket).
Must have an active driver license and a personal vehicle for job-related assignments.
Travel and time traveling are paid, including mileage.
Preferred Attributes
A+ certification preferred.
Ability to work independently in customer settings with minimal supervision.
IQVIA MedTech CFS helps customers drive healthcare forward in fast-paced environments, accelerating results and improving patient outcomes.
Benefits and Credentials This position is not eligible for our Medical Benefits. A healthcare credentialing process is required to enter facilities, including immunization requirements as specified by facilities. IQVIA complies with applicable laws regarding accommodations or exemptions; client requirements may supersede.
Note: This role is not eligible for Visa sponsorship.
Equal opportunity employment statement: IQVIA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
Compensation The potential base pay range for this role is 27.00 - 32.00 per hour. Actual base pay offered may vary based on qualifications, location, and schedule. Additional incentives, bonuses, and benefits may be offered.
Location: Salt Lake City, UT
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This is an ON-CALL, Field Service Technician opportunity with approximately 20-25 hours per week. While hours are estimated and not guaranteed, this is historically the need.
What you will be doing in the role
Troubleshoot and repair existing devices and document the activities performed.
Replace hardware parts, as well as perform software updates and calibrations.
Perform bi-annual or yearly preventative maintenance as determined by the customer.
Assist in the installation and implementation of new devices at customer locations.
Conduct routine system checks and record data from product tests after installation and configuration.
Maintain and stock parts and tools assigned by customer.
Be available on-call including nights and weekends.
Training for this role will be provided and is paid.
Job Requirements
Must have intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems.
Experience as a military technician, computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus.
Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial.
Strong communication skills and ability to provide exceptional customer support.
This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting up to 70 pounds.
Ability to clear hospital vendor credentialing requirements, including proof of vaccination status.
Travel
Travel locally for up to 2-3 hours to support customer needs.
Respond to and arrive at customer sites within the service ticket’s SLA (within 4, 8, 12, or 24 hours per ticket).
Must have an active driver license and a personal vehicle for job-related assignments.
Travel and time traveling are paid, including mileage.
Preferred Attributes
A+ certification preferred.
Ability to work independently in customer settings with minimal supervision.
IQVIA MedTech CFS helps customers drive healthcare forward in fast-paced environments, accelerating results and improving patient outcomes.
Benefits and Credentials This position is not eligible for our Medical Benefits. A healthcare credentialing process is required to enter facilities, including immunization requirements as specified by facilities. IQVIA complies with applicable laws regarding accommodations or exemptions; client requirements may supersede.
Note: This role is not eligible for Visa sponsorship.
Equal opportunity employment statement: IQVIA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
Compensation The potential base pay range for this role is 27.00 - 32.00 per hour. Actual base pay offered may vary based on qualifications, location, and schedule. Additional incentives, bonuses, and benefits may be offered.
Location: Salt Lake City, UT
#J-18808-Ljbffr