Crescent Hotels & Resorts
Director of Services
Director of Services (Executive Housekeeper)
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Crescent Hotels & Resorts
Job Summary We are seeking an experienced Director of Services to manage the dual‑branded AC Hotel by Marriott Symphony Park and Element by Westin Symphony Park in Las Vegas. The Director of Services will provide supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
Essential Job Functions
Provide clear direction in assigning and instructing housekeeping staff in details of work.
Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel.
Communicate with front desk for early arrivals and departures, extended stays on timely manner.
Manage finances of housekeeping operations including budget and inventory controls.
Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget.
Establish and maintain adequate supplies for efficient operation of department.
Manage outsourced linen deliveries to ensure adequate delivery times for effective hotel operations.
Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program.
Plan and conduct departmental meetings.
Attend various other related meetings to obtain and disseminate pertinent information.
Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis with flexible schedule.
Required Skills / Abilities
2 years of Housekeeping leadership experience is required.
Ability to stand, walk, reach, and move continuously, lift, push, and pull up to 35 lbs with or without reasonable accommodation.
Knowledge of Lightspeed preferred.
Benefits
Excellent compensation package.
Operational incentive plan eligibility.
An exceptional benefit plan for eligible associates & your family members.
401K matching program for eligible associates.
Discounts with our Crescent managed properties in North America.
About Crescent Hotels & Resorts Crescent Hotels and Resorts is part of the Marriott family, offering industry‑leading competitive wages, a full range of benefits and access to associate rate discounts at Marriott properties across the globe. We believe in people, encouraging them to apply their energy, passion, and unique abilities to run our hotels remarkably. We celebrate and cheer you on as you shine bright in your career journey.
Seniority level Director
Employment type Full‑time
Job function Management and Manufacturing
Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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at
Crescent Hotels & Resorts
Job Summary We are seeking an experienced Director of Services to manage the dual‑branded AC Hotel by Marriott Symphony Park and Element by Westin Symphony Park in Las Vegas. The Director of Services will provide supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
Essential Job Functions
Provide clear direction in assigning and instructing housekeeping staff in details of work.
Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel.
Communicate with front desk for early arrivals and departures, extended stays on timely manner.
Manage finances of housekeeping operations including budget and inventory controls.
Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget.
Establish and maintain adequate supplies for efficient operation of department.
Manage outsourced linen deliveries to ensure adequate delivery times for effective hotel operations.
Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program.
Plan and conduct departmental meetings.
Attend various other related meetings to obtain and disseminate pertinent information.
Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis with flexible schedule.
Required Skills / Abilities
2 years of Housekeeping leadership experience is required.
Ability to stand, walk, reach, and move continuously, lift, push, and pull up to 35 lbs with or without reasonable accommodation.
Knowledge of Lightspeed preferred.
Benefits
Excellent compensation package.
Operational incentive plan eligibility.
An exceptional benefit plan for eligible associates & your family members.
401K matching program for eligible associates.
Discounts with our Crescent managed properties in North America.
About Crescent Hotels & Resorts Crescent Hotels and Resorts is part of the Marriott family, offering industry‑leading competitive wages, a full range of benefits and access to associate rate discounts at Marriott properties across the globe. We believe in people, encouraging them to apply their energy, passion, and unique abilities to run our hotels remarkably. We celebrate and cheer you on as you shine bright in your career journey.
Seniority level Director
Employment type Full‑time
Job function Management and Manufacturing
Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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