Motion
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Customer Service Representative
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Motion 3 days ago Be among the first 25 applicants Join to apply for the
Customer Service Representative
role at
Motion Summary
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Summary
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Job Duties
Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. Orders items to ensure appropriate inventory levels are maintained for customers. May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. Determines the most cost effective shipping method for customer orders. Partners with Account Representatives to ensure customer satisfaction. Expedites backorders. May pull inventory and prepare order for shipment to customer. May handle customer returns. Performs other duties as assigned.
Education & Experience
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
Knowledge, Skills, Abilities
Reliability, organization, and attention to detail required. Strong communication skills including written, verbal, and listening. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. Product knowledge is preferred.
COMPENSATION: $20.80-$26.02
Company Information
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Automation Machinery Manufacturing Referrals increase your chances of interviewing at Motion by 2x Get notified about new Customer Service Representative jobs in
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Customer Service Representative
role at
Motion 3 days ago Be among the first 25 applicants Join to apply for the
Customer Service Representative
role at
Motion Summary
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Summary
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Job Duties
Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. Orders items to ensure appropriate inventory levels are maintained for customers. May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. Determines the most cost effective shipping method for customer orders. Partners with Account Representatives to ensure customer satisfaction. Expedites backorders. May pull inventory and prepare order for shipment to customer. May handle customer returns. Performs other duties as assigned.
Education & Experience
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
Knowledge, Skills, Abilities
Reliability, organization, and attention to detail required. Strong communication skills including written, verbal, and listening. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. Product knowledge is preferred.
COMPENSATION: $20.80-$26.02
Company Information
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Automation Machinery Manufacturing Referrals increase your chances of interviewing at Motion by 2x Get notified about new Customer Service Representative jobs in
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Customer Service Program Specialist, Amazon Customer Service
Seattle, WA $36,900.00-$58,600.00 1 week ago Customer Experience Analyst Lead (Customer Support)
Seattle, WA $110,000.00-$158,000.00 2 weeks ago Seattle, WA $60,500.00-$99,000.00 3 days ago Showroom Customer Service Representative
Seattle, WA $49,000.00-$52,000.00 1 day ago Customer Service Representative - State Farm Agent Team Member
Shoreline, WA $40,000.00-$50,000.00 1 year ago Customer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical
King County, WA $31,200.00-$50,000.00 1 week ago Call Center Representative (Appointment Setter)
Customer Service Warranty Representative
Bellevue, WA $80,000.00-$85,000.00 4 days ago Customer Service & Order Entry Specialist
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr