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The University of Texas at Austin

Assistant Director, Education Abroad

The University of Texas at Austin, Austin, Texas, us, 78716

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Overview

The University’s 19 colleges and schools enroll over 53,000 students and rank among the top 10 public universities in the U.S. Texas Global is the university's global engagement arm and a recognized leader in international education, based on the success of the programs we deliver and the number of individuals we support. We serve more than 9,000 international students and scholars, as well as more than 4,600 students on education abroad programs annually. Texas Global advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected. UT Austin provides an outstanding benefits package and a comprehensive environment to support staff and faculty development. Location:

UT Main Campus Job Title:

Assistant Director, Education Abroad Department:

Texas Global Position Open To:

All Applicants Weekly Scheduled Hours:

40 FLSA Status:

Exempt Earliest Start Date:

Immediately Position Duration:

Expected to Continue Salary:

$75,000 Working Conditions:

Work in a shared office environment. This position is located in Austin, Texas. Equity, Inclusion, and Compliance:

The University of Texas at Austin is an equal opportunity/affirmative action employer and complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The university does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Responsibilities

Faculty-Led Modality Leadership and Operational Oversight

Provide leadership aligned with faculty-led programs; supervise team members, lead weekly team and individual meetings, create agendas for team meetings, conduct performance evaluations, and develop annual work plans. Plan and execute the academic-year calendar of faculty-led activities: Education Abroad Fair representation, faculty kick-off, faculty workshops, proposal solicitation and review, portfolio distribution, application and admissions cycles. Coordinate scholarship review and award, deposit timelines, and program payment. Oversee special registration windows and end-of-program close-out. Coordinate program creation processes with the Office of the Registrar and academic departments, organizing course scheduling, cross-listings, unique numbers, exclusion and override rules, and special registration windows. Review and update admissions and acceptance processes and policy language to align with risk, compliance, and operational requirements. Collaborate with technology system teams to develop education abroad portal programs, manage application cycles and program flows, automate processes, train team members and campus community on technology tools and program implementation. Develop marketing and communications materials in collaboration with various teams to promote information sessions, faculty calls-to-action, TV slides, web, and program pages. Set financial details for programs, including billing dates, deposits, and payment plans, to ensure smooth program execution in coordination with financial and scholarship distribution. Develop and maintain templates, toolkits, training, and communications for faculty and program coordinators; oversee Canvas faculty folders and program sites; ensure accuracy of info session templates and FAQs. Establish and monitor enrollment tracking and operational dashboards; compile and disseminate student survey findings and required reports to stakeholders. Partner with Global Risk and Safety on group travel submissions and renewals, Emergency Action Plans, restricted-region protocols, health-clearance policy updates, and incident response/management. Provide administrative oversight for budget construction, approvals, and reconciliation; coordinate faculty travel cash advances and travel cards; align deposit and billing dates with Texas Global finance team. Collaborate with the Office of Scholarships and Financial Aid on budget submission processes; align scholarship review, notification, and disbursement timelines with Texas Global Scholarship team and student payment timelines. Oversee RFPs, vendor selection, program agreements and addenda, and coordination with the Business Contracts Office. Faculty-Led Program Development and Implementation

Oversee development and implementation of all faculty-led Education Abroad programs (May Term, Summer, Spring/Fall terms, Departmentally Administered Faculty-Led), and Independent Study Registration. Cultivate relationships with faculty, internal stakeholders, and travel provider organizations; develop and communicate program policy for students, faculty, and departments; propose and support site visits for program development purposes. Create faculty engagement opportunities to encourage and support new faculty-led proposals; consider and design new faculty-led program configurations and structures. Oversee recruitment, advising strategies, and outreach for faculty-led program promotion; design and manage overall approach to info sessions, adapting annually to ensure improvement, pre-departure orientations, and returnee programming; promote scholarships. Manage a limited program portfolio and student caseload, including program design, advising, promotion, participant screening and selection, pre-departure preparation, coordination with overseas partners, budgeting, financial aid coordination, and associated administrative tasks. Lead monthly Faculty-Led meetings with education abroad teams in business, engineering, law, and individual departments to provide guidance and support for their programming. Create and share resources with these teams through shared technology resources. Collaborate with Global Risk and Safety to establish best practices for faculty-led programs to ensure the safety of participants and faculty and strong communication with partners abroad and internal constituents. Contribute these best practices to the field of international education. Sciences Academic Cluster Leadership

Provide leadership aligned with academic areas; assist with bi-weekly team meetings and develop annual work plans. Build and maintain relationships with College/School/Unit leadership, faculty, advisors, and administrators; integrate education abroad into degree plans and expand curriculum integration. Manage and evaluate existing programs within the Sciences cluster and identify and develop new programs based on student demand and institutional goals. Coordinate and oversee advising services and outreach opportunities specific to students in the Sciences academic cluster, ensuring the ability for all advisors to provide information about all program modalities and opportunities. Oversee an annual outreach plan to identify ways to improve our cluster collaboration and measure the success of those efforts. Education Abroad Leadership

Serve as part of the Education Abroad leadership team. Share responsibility with other Education Abroad leaders for the professional development of staff and strategic planning for the unit. Work collaboratively with Texas Global staff on designing and programming cross-modality programs for students, faculty, and staff. Participate in a working group dedicated to improving unit functionality and better supporting students across clusters and modalities. Provide leadership for all working groups evaluating emerging needs, guiding on annual goals and approaches to assist each group to achieve annual goals. Review and approve academic-credit processing; ensure accurate and current program webpages. Qualifications

Required Qualifications:

A bachelor’s degree and seven years of relevant experience or a master’s degree and five years of relevant experience are required. The candidate must demonstrate experience designing and implementing customized international programs led by university faculty, including assessment, budgeting, and contracting. Experience conducting site visits and evaluating provider proposals for quality, risk, and value. Supervisory experience leading professional staff with proven ability to coach, assess performance, and develop work plans. The role requires expert project management across an annual academic/program cycle with multiple concurrent deadlines and stakeholders. Experience coordinating registration and course scheduling and integrating program coursework into degree plans. Demonstrated experience with program agreements, RFPs, and vendor management in collaboration with a central contracts office. Advanced knowledge of risk and safety practices and policies within international programs, health clearances, restricted-region protocols, and incident response. Proven experience managing the financial aspects of international programs, including budgets, billing timelines, deposits, and reconciliation, as well as collaboration with financial aid and scholarship offices. Exceptional interpersonal and communication skills for faculty development and training, cross-campus collaboration, and partner relations. Significant experience living, studying, or working abroad, as well as a customer-focused approach to advising college students or similar populations. Proficiency in data and operational tools (such as Excel and Airtable) and comfort with enterprise systems and learning management system software. Relevant education and experience may be substituted as appropriate. Preferred Qualifications:

Preferred qualifications include an academic degree in international education or a related field and proficiency in one or more foreign languages, as well as professional experience with project management software and systems. Formal training or certification in project and/or risk management, such as PMP. Experience developing and delivering high-impact marketing/outreach strategies and faculty workshops, administering scholarships, and collaborating with development or alumni-relations stakeholders. Demonstrated history with Asana, Airtable, CoPilot, Canva, and Confluence. Additional Information

Working Conditions (cont.):

Work in a shared office environment. This position is located in Austin, Texas. Required Materials: Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Other

Important:

For applicants who are not current university employees or contingent workers, you will be prompted to submit your resume the first time you apply and may upload additional required materials in the Application Questions section. For current university employees, apply within Workday and update your Professional Profile before applying. Employment eligibility verification and E-Verify requirements apply as described by UT Austin policies. Seniority level

Not Applicable Job function

Education and Training Industries

Higher Education Referral information and related postings are included for context only and do not change the essential duties of this role.

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