Wagner Equipment
Rental Operations Branch Manager
Wagner Equipment, Carbondale, Colorado, United States, 81623
Overview
The Branch Manager is responsible for the efficient and profitable operation of the assigned branch in a manner that reflects the company’s vision of working as “One Professional Team.” This position is expected to advise and make recommendations to the Regional Operations Manager with respect to the best interests of the company. Duties include all areas of running an independent business: personnel management, budget establishment and compliance, policy enforcement, and operations effectiveness. Benefits
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. Essential Functions
Create and maintain reports requested by the Regional Operations or Operations Manager Plan and monitor annual budget; note any special circumstances that may create a budget variance Ensure all departments are maintaining their responsibilities (Rental Counter, Service Department, Sale and Rental Department, etc.) Submit payroll information on a timely basis to ensure employees are paid as scheduled Supervises store purchases and processes A/P documents to ensure timely payment to vendors Closely supervise store purchases and process A/P documents to ensure timely payment to vendors Establishes processes with store employees that support safe and profitable operations Develop and coordinate effective work schedules for all areas of the branch to allow for the efficient operations of the branch and to accommodate emergency requests Create, review and maintain immediate and long term plans for proper resource utilization (facility, tooling and equipment) Develop a climate of “Safety First” by modeling and enforcing all safety procedures Set the model of professionalism by establishing good housekeeping procedures and paying attention to personal appearance Build strong relationships with field and office personnel, as well as with outside customers and vendors Set the model of integrity by following through with commitments, being concerned for the welfare of your employees and establishing a high level of trust with customers, vendors and employees Establish regular meetings with key personnel, such as Shop Coordinator, Rental Reps, etc. Also establish regular meeting times with entire branch to provide status reports and to keep the lines of communication open Be available as a coach and a mentor to your employees to help build a strong team Learn and thoroughly understand the products and services provided by Wagner Rents Communicate product and service information with customers in an effort to promote sales Review and ensure that warranty issues in the best interest of the company Increase your product knowledge so you can serve as a valuable resource to everyone in your branch Other duties as assigned by manager Supervisory Responsibilities
Consult with Regional Operations Manager to reach agreement on annual departmental objectives, budgetary guidelines, customer service levels and relevant personnel activities Hire, train and direct an effective workforce that promotes high productivity while building a team that supports our company’s Statement of Purpose and Principles in Practice Conducts performance reviews and makes salary adjustment recommendations Ensure employees are using company P-card responsibly Ensure tools and supplies are being procured and used in the most effective manner Review business reports and respond accordingly (Open PO’s / Open Workorders / etc) Attend training regularly – this sends a strong message to your staff that learning is a continual process and everyone needs to work on their personal and professional development Physical Demands & Competencies
Standing, walking, talking, sitting, use of hands & hearing Squatting/Kneeling Ability to ascend/descend ladders, stairs, etc. Medium work that includes lifting and/or moving objects up to 32 pounds or more Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Must be skilled at seeking out input from and reaching an agreement with other key managers Intermediate knowledge of Microsoft Outlook, Word, and PowerPoint Intermediate knowledge of DBS, CRM/Sales Link, and ET/SIS/SIS Web/STW Advanced knowledge of Microsoft Excel Work Environment
Noise: Moderate Indoors and Outdoors Travel Requirements
Up to 25% Required Education And Experience
High School Diploma or GED Bachelor’s degree in Business, Management, or other relevant degree preferred 5+ years’ experience in a heavy equipment/agriculture equipment dealership at a level of responsibility which includes management of sales, rental, and product support operations 5+ years supervisory/management experience 5+ years administrative/clerical experience 3+ years customer service experience 3+ years sales experience Other Eligibility
Valid Driver’s License Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer Job Details & Location
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Construction
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The Branch Manager is responsible for the efficient and profitable operation of the assigned branch in a manner that reflects the company’s vision of working as “One Professional Team.” This position is expected to advise and make recommendations to the Regional Operations Manager with respect to the best interests of the company. Duties include all areas of running an independent business: personnel management, budget establishment and compliance, policy enforcement, and operations effectiveness. Benefits
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. Essential Functions
Create and maintain reports requested by the Regional Operations or Operations Manager Plan and monitor annual budget; note any special circumstances that may create a budget variance Ensure all departments are maintaining their responsibilities (Rental Counter, Service Department, Sale and Rental Department, etc.) Submit payroll information on a timely basis to ensure employees are paid as scheduled Supervises store purchases and processes A/P documents to ensure timely payment to vendors Closely supervise store purchases and process A/P documents to ensure timely payment to vendors Establishes processes with store employees that support safe and profitable operations Develop and coordinate effective work schedules for all areas of the branch to allow for the efficient operations of the branch and to accommodate emergency requests Create, review and maintain immediate and long term plans for proper resource utilization (facility, tooling and equipment) Develop a climate of “Safety First” by modeling and enforcing all safety procedures Set the model of professionalism by establishing good housekeeping procedures and paying attention to personal appearance Build strong relationships with field and office personnel, as well as with outside customers and vendors Set the model of integrity by following through with commitments, being concerned for the welfare of your employees and establishing a high level of trust with customers, vendors and employees Establish regular meetings with key personnel, such as Shop Coordinator, Rental Reps, etc. Also establish regular meeting times with entire branch to provide status reports and to keep the lines of communication open Be available as a coach and a mentor to your employees to help build a strong team Learn and thoroughly understand the products and services provided by Wagner Rents Communicate product and service information with customers in an effort to promote sales Review and ensure that warranty issues in the best interest of the company Increase your product knowledge so you can serve as a valuable resource to everyone in your branch Other duties as assigned by manager Supervisory Responsibilities
Consult with Regional Operations Manager to reach agreement on annual departmental objectives, budgetary guidelines, customer service levels and relevant personnel activities Hire, train and direct an effective workforce that promotes high productivity while building a team that supports our company’s Statement of Purpose and Principles in Practice Conducts performance reviews and makes salary adjustment recommendations Ensure employees are using company P-card responsibly Ensure tools and supplies are being procured and used in the most effective manner Review business reports and respond accordingly (Open PO’s / Open Workorders / etc) Attend training regularly – this sends a strong message to your staff that learning is a continual process and everyone needs to work on their personal and professional development Physical Demands & Competencies
Standing, walking, talking, sitting, use of hands & hearing Squatting/Kneeling Ability to ascend/descend ladders, stairs, etc. Medium work that includes lifting and/or moving objects up to 32 pounds or more Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Must be skilled at seeking out input from and reaching an agreement with other key managers Intermediate knowledge of Microsoft Outlook, Word, and PowerPoint Intermediate knowledge of DBS, CRM/Sales Link, and ET/SIS/SIS Web/STW Advanced knowledge of Microsoft Excel Work Environment
Noise: Moderate Indoors and Outdoors Travel Requirements
Up to 25% Required Education And Experience
High School Diploma or GED Bachelor’s degree in Business, Management, or other relevant degree preferred 5+ years’ experience in a heavy equipment/agriculture equipment dealership at a level of responsibility which includes management of sales, rental, and product support operations 5+ years supervisory/management experience 5+ years administrative/clerical experience 3+ years customer service experience 3+ years sales experience Other Eligibility
Valid Driver’s License Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer Job Details & Location
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Construction
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