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Insomnia Cookies

Shift Lead

Insomnia Cookies, Muncie, Indiana, United States, 47303

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As a late night Shift Leader at our Muncie store located at

1622 W University Ave, Muncie IN 47303 , you are the evening shift captain of our bakery. You understand what it takes to “Own the Night” by predicting the flow of business during a successful shift. Your hands-on leadership should include building orders, suggestive selling, baking, and interacting with customers, and you take pride in contributing to a productive and fun night for your store.

Responsibilities

Provide incredible customer service and quality products to all guests throughout their experience within our bakeries

Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

Support and work alongside the Cookie Crew

Provide a safe, clean working environment for guests and staff and adhere to safe food handling practices

Manage cash handling and deposits

Qualifications

At least 1 year of working experience in a customer service focused role

Point of Sales systems experience

MUST HAVE AVAILABILITY TO WORK UNTIL OUR CLOSE AT 3:00am

Outstanding communication, time management, and people skills

Outgoing, friendly, patient

Detail focused and results-oriented

Ability to lead-by-example and motivate others

Ability to lift up to 40 lbs

Legally eligible to work in the United States

Must be 18 years or older to be employed

Perks

Flexible part-time work schedules

Pay on Demand (get earned wages at the end of the day)

Paid vacation and sick time off

Interactive training and mentorship

Pet insurance for your furry loved ones

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

Fun, exciting team environment

Employee discount and FREE cookies with every shift

About us Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery plus delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, PA (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Job details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Transportation, Logistics, Supply Chain and Storage

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