LensCrafters
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LensCrafters - Team Lead
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LensCrafters
LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Requisition ID:
902229
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of vision care products. Join our global community of over 200,000 dedicated employees in driving the transformation of the eyewear and eyecare industry.
General Function
The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.
Major Duties And Responsibilities While working in Retail
Ensure the LensCrafters team provides unsurpassed Customer Service
Proactive & solution driven, accurate execution & product knowledge
Assists customers with selections, provides recommendations, assists sales associates
Serves as a responsible alternate store key holder
While working in Lab, if applicable
Custom fits glasses & precisely place prescription in lenses
Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
Ensures finished eyewear meets optical standards & customer requirements
Creates a safe working environment for all, demonstrates safe work practices
Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems
Basic Qualifications
HS diploma/GED
Strong optical & retail experience
Knowledge of current optical theory & merchandise
Strong communicator & listener
Strong inter-personal skills
Strong basic math skills
Sales skills
Problem solving ability
Familiarity with cash register, computers & calculators
Leadership & training experience
Edging & mounting experience
Basic optics knowledge & optical measurement experience
Preferred Qualifications
State licensure (if applicable) &/or ABO Certification in non-licensed states
LensCrafters Final Eyewear Inspector Certification
LensCrafters Quality, Fitting & Adjusting Program
Optical machinery/instruments experience
Customer service experience
AccuFit Digital Measurement System certification
Knowledge of current store merchandise & lens options
Benefits and Equal Opportunity Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may be offered a competitive bonus and/or commission plan, which complements a total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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LensCrafters - Team Lead
role at
LensCrafters
LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Requisition ID:
902229
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of vision care products. Join our global community of over 200,000 dedicated employees in driving the transformation of the eyewear and eyecare industry.
General Function
The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.
Major Duties And Responsibilities While working in Retail
Ensure the LensCrafters team provides unsurpassed Customer Service
Proactive & solution driven, accurate execution & product knowledge
Assists customers with selections, provides recommendations, assists sales associates
Serves as a responsible alternate store key holder
While working in Lab, if applicable
Custom fits glasses & precisely place prescription in lenses
Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
Ensures finished eyewear meets optical standards & customer requirements
Creates a safe working environment for all, demonstrates safe work practices
Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems
Basic Qualifications
HS diploma/GED
Strong optical & retail experience
Knowledge of current optical theory & merchandise
Strong communicator & listener
Strong inter-personal skills
Strong basic math skills
Sales skills
Problem solving ability
Familiarity with cash register, computers & calculators
Leadership & training experience
Edging & mounting experience
Basic optics knowledge & optical measurement experience
Preferred Qualifications
State licensure (if applicable) &/or ABO Certification in non-licensed states
LensCrafters Final Eyewear Inspector Certification
LensCrafters Quality, Fitting & Adjusting Program
Optical machinery/instruments experience
Customer service experience
AccuFit Digital Measurement System certification
Knowledge of current store merchandise & lens options
Benefits and Equal Opportunity Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may be offered a competitive bonus and/or commission plan, which complements a total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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