American Residential Services
Plumbing Service Manager - Atlanta, GA.
American Residential Services, Atlanta, Georgia, United States, 30383
Overview
Allgood Plumbing, Electric, Heating, Cooling is part of American Residential Services, the largest provider of residential services in the US. ARS has been serving customers with HVAC, plumbing and electrical solutions for over 45 years since its establishment in 1975.
Benefits
Insurance available at 31 days of employment
Low‑cost medical insurance options, starting at $5 per week
Dental and vision insurance options
Health Savings Account or Flexible Spending Account
401(k) with company match
Paid Time Off & Holiday Pay
Company paid life insurance
Learn more by visiting www.myarsrewards.com/
Plumbing Service Manager The Plumbing Service Manager is responsible for planning and managing the safe and efficient installation, repair and servicing of plumbing systems in new construction, commercial and/or residential settings. Utilizes human resources effectively to manage workload and job costs, achieve production and margin objectives and provide plumbing services to customers and contractors.
Responsibilities
Manages and develops the plumbing staff, including hiring, terminating, disciplining, scheduling, setting priorities, conducting meetings, counseling, evaluating performance, and directing assignments.
Establishes and maintains departmental operating policies, procedures, and budgets.
Interfaces with builders, contractors, homeowners, architects, building inspectors, and project managers to identify service needs and maintain good customer relations.
Evaluates workload and schedules installation and service work to maximize profits.
Resolves customer issues and complaints to ensure satisfaction.
Communicates regularly with plumbing staff to assist in providing estimates, resolving problems, and closing sales.
Ensures materials and equipment are ordered and dispensed for scheduled jobs; oversees inventory control.
Sets up pricing structures; reviews bid proposals and discusses bids with estimator, as needed.
Drives to job sites to monitor production, efficiency, and quality control.
Generates reports and measures departmental operations, inventory, tools, and vehicles; reviews with management.
Instructs crews on proper use of materials and quality workmanship.
Stays in touch with service technicians and installation crews to assist with unexpected needs.
Reviews payroll records to ensure technicians are paid properly.
Assists dispatching operation to ensure appropriate technician selection for type of service.
May conduct job site surveys; checks that each job is complete and documentation is finished.
May manage plumbing inspections, oversee permitting, and arrange for bonds.
May assist in collecting past due accounts receivable.
May complete accident and property damage forms and investigate claims.
Ensures employees have proper tools and maintenance.
Evaluates fleet and equipment for proper functioning and monitors preventive maintenance of vehicles.
Provides on‑the‑job training and support to employees.
Oversees facility and equipment maintenance, ensuring assets are protected.
May manage drain service operations, fleet department, or hold Master Plumber licensure for the service center.
Coordinates work with subcontractors as needed.
Maintains a clean and safe work area and enforces all safety and company rules.
Other duties as assigned.
Qualifications
High School diploma or GED equivalent with 6‑8 years of journeyman‑level plumbing experience.
Related education or advanced training may be substituted.
Unrestricted Journeyman license and knowledge of local and national plumbing code preferred.
Valid driver’s license required.
Working knowledge of general industry standards and strong supervisory, computer, and mathematical skills.
Strong communication and human relations skills.
Equal Opportunity Employer American Residential Services provides equal employment opportunity to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin, citizenship status, disability, medical condition, genetic characteristics, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws. For more information about how we collect and use personal information, see our privacy policy at https://www.ars.com/privacy-policy.
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Benefits
Insurance available at 31 days of employment
Low‑cost medical insurance options, starting at $5 per week
Dental and vision insurance options
Health Savings Account or Flexible Spending Account
401(k) with company match
Paid Time Off & Holiday Pay
Company paid life insurance
Learn more by visiting www.myarsrewards.com/
Plumbing Service Manager The Plumbing Service Manager is responsible for planning and managing the safe and efficient installation, repair and servicing of plumbing systems in new construction, commercial and/or residential settings. Utilizes human resources effectively to manage workload and job costs, achieve production and margin objectives and provide plumbing services to customers and contractors.
Responsibilities
Manages and develops the plumbing staff, including hiring, terminating, disciplining, scheduling, setting priorities, conducting meetings, counseling, evaluating performance, and directing assignments.
Establishes and maintains departmental operating policies, procedures, and budgets.
Interfaces with builders, contractors, homeowners, architects, building inspectors, and project managers to identify service needs and maintain good customer relations.
Evaluates workload and schedules installation and service work to maximize profits.
Resolves customer issues and complaints to ensure satisfaction.
Communicates regularly with plumbing staff to assist in providing estimates, resolving problems, and closing sales.
Ensures materials and equipment are ordered and dispensed for scheduled jobs; oversees inventory control.
Sets up pricing structures; reviews bid proposals and discusses bids with estimator, as needed.
Drives to job sites to monitor production, efficiency, and quality control.
Generates reports and measures departmental operations, inventory, tools, and vehicles; reviews with management.
Instructs crews on proper use of materials and quality workmanship.
Stays in touch with service technicians and installation crews to assist with unexpected needs.
Reviews payroll records to ensure technicians are paid properly.
Assists dispatching operation to ensure appropriate technician selection for type of service.
May conduct job site surveys; checks that each job is complete and documentation is finished.
May manage plumbing inspections, oversee permitting, and arrange for bonds.
May assist in collecting past due accounts receivable.
May complete accident and property damage forms and investigate claims.
Ensures employees have proper tools and maintenance.
Evaluates fleet and equipment for proper functioning and monitors preventive maintenance of vehicles.
Provides on‑the‑job training and support to employees.
Oversees facility and equipment maintenance, ensuring assets are protected.
May manage drain service operations, fleet department, or hold Master Plumber licensure for the service center.
Coordinates work with subcontractors as needed.
Maintains a clean and safe work area and enforces all safety and company rules.
Other duties as assigned.
Qualifications
High School diploma or GED equivalent with 6‑8 years of journeyman‑level plumbing experience.
Related education or advanced training may be substituted.
Unrestricted Journeyman license and knowledge of local and national plumbing code preferred.
Valid driver’s license required.
Working knowledge of general industry standards and strong supervisory, computer, and mathematical skills.
Strong communication and human relations skills.
Equal Opportunity Employer American Residential Services provides equal employment opportunity to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin, citizenship status, disability, medical condition, genetic characteristics, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws. For more information about how we collect and use personal information, see our privacy policy at https://www.ars.com/privacy-policy.
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