Nintendo of America Inc.
Sr Field Operations Coordinator
Nintendo of America Inc., Redmond, Washington, United States, 98052
Overview
Nintendo of America Inc. is an equal opportunity employer. Based in Redmond, WA, Nintendo of America serves as the headquarters for Nintendo's operations in the Americas. We deliver on our mission to create smiles through unique entertainment experiences by partnering closely with Nintendo Co., Ltd., and bringing Nintendo's iconic franchises to the Americas. Team/Position Summary: Within Nintendo of America's Sales department, the Brand Ambassador Operations team coordinates in-store merchandising and related projects. The team aims to improve processes and tools from product training to reporting and collaborates with cross-functional teams to execute projects in stores and analyze data collected by the Brand Ambassador team. The Sr Field Operations Coordinator will support the retail consumer experience by monitoring and reporting on interactive retail displays, ensuring NOA's investment is maximized in the US & Canada, and handling day-to-day operations, communications, and field projects. Description of Duties
Monitors, reports, updates and coordinates the repair of NOA retail displays and provides relevant communication to Nintendo Brand Ambassador field staff. Monitors the interactives and works with internal departments to ensure they are connected to the internet, have the latest content, engagement data, and are in working order for consumers. Publishes business reports, identifying technology needs for Retail Merchandising teams. Monitors NBA emails, display product usage and answers display questions from field staff, and provides direction as appropriate. Keeps a pulse on how engagement varies between interactives in markets. Reviews, oversees and distributes display POP materials and guides to field staff. Reviews and monitors daily NBA orders (and back orders) and recommends orders based on business needs and inventory guidelines. Oversees assigned product launch activities related to in-store permanent merchandising. Assists in the creation and management of project budgets. Provides art direction and assists in managing vendors on merchandising projects. Assists with defining and establishing protocols and standards for field communication, display issue escalation, project execution and compliance. Creates projects, surveys, and dashboard reporting in field management software tools. Publishes qualitative sales and marketing reports as requested by key stakeholders. Partners with internal teams to leverage and train field teams on enterprise-wide systems and bespoke training applications to optimize team effectiveness. Coordinates content updates with NOA product marketing, content, and engineering teams. Facilitates and coordinates NBA corporate new hire training and other trainings as requested. Updates in Natural Insight, including maintaining personnel information, store assignments, and retailer details. Summary of Requirements
Two to three years of related experience. Experience in a marketing, inventory management and warehouse environment preferred. Strong PC skills (Word, Excel, Access and desktop publishing software preferred). Previous presentation delivery experience and/or training experience. Experience with Adobe and graphic software required. Ability to manage budgets effectively. Proven working experience in project management. Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multitasking. Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks. Requires a broad understanding of the job and applies skills in a range of processes, procedures and systems, or deep administrative or analytical/technical skills in a single area. Undergraduate degree in Marketing, Advertising or a related field, or equivalent. Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role. This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time. This position includes a base pay range of $28.94 - $46.30 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see the Benefits & Perks page for more information. #LI-Hybrid
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Nintendo of America Inc. is an equal opportunity employer. Based in Redmond, WA, Nintendo of America serves as the headquarters for Nintendo's operations in the Americas. We deliver on our mission to create smiles through unique entertainment experiences by partnering closely with Nintendo Co., Ltd., and bringing Nintendo's iconic franchises to the Americas. Team/Position Summary: Within Nintendo of America's Sales department, the Brand Ambassador Operations team coordinates in-store merchandising and related projects. The team aims to improve processes and tools from product training to reporting and collaborates with cross-functional teams to execute projects in stores and analyze data collected by the Brand Ambassador team. The Sr Field Operations Coordinator will support the retail consumer experience by monitoring and reporting on interactive retail displays, ensuring NOA's investment is maximized in the US & Canada, and handling day-to-day operations, communications, and field projects. Description of Duties
Monitors, reports, updates and coordinates the repair of NOA retail displays and provides relevant communication to Nintendo Brand Ambassador field staff. Monitors the interactives and works with internal departments to ensure they are connected to the internet, have the latest content, engagement data, and are in working order for consumers. Publishes business reports, identifying technology needs for Retail Merchandising teams. Monitors NBA emails, display product usage and answers display questions from field staff, and provides direction as appropriate. Keeps a pulse on how engagement varies between interactives in markets. Reviews, oversees and distributes display POP materials and guides to field staff. Reviews and monitors daily NBA orders (and back orders) and recommends orders based on business needs and inventory guidelines. Oversees assigned product launch activities related to in-store permanent merchandising. Assists in the creation and management of project budgets. Provides art direction and assists in managing vendors on merchandising projects. Assists with defining and establishing protocols and standards for field communication, display issue escalation, project execution and compliance. Creates projects, surveys, and dashboard reporting in field management software tools. Publishes qualitative sales and marketing reports as requested by key stakeholders. Partners with internal teams to leverage and train field teams on enterprise-wide systems and bespoke training applications to optimize team effectiveness. Coordinates content updates with NOA product marketing, content, and engineering teams. Facilitates and coordinates NBA corporate new hire training and other trainings as requested. Updates in Natural Insight, including maintaining personnel information, store assignments, and retailer details. Summary of Requirements
Two to three years of related experience. Experience in a marketing, inventory management and warehouse environment preferred. Strong PC skills (Word, Excel, Access and desktop publishing software preferred). Previous presentation delivery experience and/or training experience. Experience with Adobe and graphic software required. Ability to manage budgets effectively. Proven working experience in project management. Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multitasking. Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks. Requires a broad understanding of the job and applies skills in a range of processes, procedures and systems, or deep administrative or analytical/technical skills in a single area. Undergraduate degree in Marketing, Advertising or a related field, or equivalent. Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role. This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time. This position includes a base pay range of $28.94 - $46.30 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see the Benefits & Perks page for more information. #LI-Hybrid
#J-18808-Ljbffr