Nestle
Foods you love. Brands you trust. And a career that empowers you to grow.
At Nestle USA, we’re all working toward the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, 97% of U.S. households trust Nestle. We have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.
Joining Nestle means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking, celebrates your achievements, and empowers you to challenge the status quo, embrace risk‑taking, and pioneer new ideas. Our supportive, collaborative environment encourages bold ambitions and continuous learning so everyone can grow and thrive.
This position is not eligible for Visa Sponsorship.
POSITION SUMMARY Directs quality assurance factory floor and/or Laboratory personnel while maintaining a close rapport with production and the Quality team to identify, solve and prevent problems affecting quality. A key position within the Quality Team providing expertise and support to the Operations department and factory Management staff, fostering a cross‑departmental quality and compliance mind‑set.
PRIMARY RESPONSIBILITIES OPERATIONAL TASKS
Represent the assigned Business Unit in daily, weekly, monthly operational reviews and own the quality reporting for the BU within the facility.
Coordinate with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
Use Defect Root Cause Analysis for the investigation of consumer and customer complaints and quality‑related losses. Develop corrective actions and monitor for effectiveness. Troubleshoot using product tests and product specification measurements.
Ensure an active internal quality audit program in compliance with FSSC 22000 and the Nestle Quality Management System.
Update HACCP, NQMS and SOPs as needed and train associates at all levels on quality programs.
Manage relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.
SYSTEMS TASKS
Manage quality assurance production floor support team by scheduling and assigning work, providing training and managing budgets.
Ensure compliance for FSSC 22000 while driving continuous improvement for Quality metrics and KPIs in the factory.
Actively participate in the change control process. Maintain and update rework and all‑ergen matrices for the factory.
Maintain Quality Pyramid. Summarize information and report for operational reviews.
Communicate quality and food safety briefs to the factory.
Summarize data and prepare and interpret reports for use by management.
Act as a communication liaison between management and quality staff to support corporate and plant‑driven initiatives.
LABORATORY TASKS
Support factory traceability exercises.
Manage factory laboratories for chemistry, incoming goods, microbiology and / or sensory by scheduling and assigning work, providing training and managing budgets.
Ensure daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices and Internal Control Plans (ICP).
Oversee lab operational activities – daily equipment maintenance, ordering, stock control, record entry, reporting, document control, etc.
Ensure lab compliance for FSSC 22000 and NQMS while driving continuous improvement for Quality metrics and KPIs in the lab.
Ensure the completion of internal lab audits in compliance with the NQAC program.
Update NQMS, ICPs and SOPs as needed and train laboratory associates. Assist, advise and train factory employees in attaining NQAC requirements (MI, LI, P‑test, etc.).
Ensure that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated and specific lab areas.
Summarize data, prepare and interpret reports for use by management.
Act as a communication liaison between management and laboratory staff to support corporate and plant‑driven initiatives.
Be the key factory contact person with NQAC.
SAFETY & ENVIRONMENTAL
Ensure compliance with all regulatory and Nestle guidelines pertaining to safety, health, and environmental.
Be a key part of the culture change toward behavioral safety improvement.
NESTLE CONTINUOUS EXCELLENCE
Support key Nestle Continuous Excellence (NCE) initiatives.
REQUIREMENTS AND MINIMUM EDUCATION LEVEL
B.S. Degree in Food Science, Microbiology, Chemistry, or other related field, required.
3-5 years manufacturing and/or laboratory experience, food industry preferred.
1 to 3 years of supervisory experience in QA/QC, preferred.
SKILLS
Excellent verbal and written communication skills, proven planning and organizing skills, leadership, teamwork, and influencing or collaboration skills.
Strong mathematical and statistical skills required.
Ability to manage multiple assignments.
Ability to perform in a demanding, fast‑paced environment.
Strong problem‑solving and analytical skills.
Proficient with computer systems, personal computers, and spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications.
Proficiency in SAP/GLOBE systems is preferred.
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestle. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestle home.
The Nestle Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1‑800‑321‑6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.
Job Requisition:374301
#J-18808-Ljbffr
At Nestle USA, we’re all working toward the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, 97% of U.S. households trust Nestle. We have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.
Joining Nestle means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking, celebrates your achievements, and empowers you to challenge the status quo, embrace risk‑taking, and pioneer new ideas. Our supportive, collaborative environment encourages bold ambitions and continuous learning so everyone can grow and thrive.
This position is not eligible for Visa Sponsorship.
POSITION SUMMARY Directs quality assurance factory floor and/or Laboratory personnel while maintaining a close rapport with production and the Quality team to identify, solve and prevent problems affecting quality. A key position within the Quality Team providing expertise and support to the Operations department and factory Management staff, fostering a cross‑departmental quality and compliance mind‑set.
PRIMARY RESPONSIBILITIES OPERATIONAL TASKS
Represent the assigned Business Unit in daily, weekly, monthly operational reviews and own the quality reporting for the BU within the facility.
Coordinate with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
Use Defect Root Cause Analysis for the investigation of consumer and customer complaints and quality‑related losses. Develop corrective actions and monitor for effectiveness. Troubleshoot using product tests and product specification measurements.
Ensure an active internal quality audit program in compliance with FSSC 22000 and the Nestle Quality Management System.
Update HACCP, NQMS and SOPs as needed and train associates at all levels on quality programs.
Manage relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.
SYSTEMS TASKS
Manage quality assurance production floor support team by scheduling and assigning work, providing training and managing budgets.
Ensure compliance for FSSC 22000 while driving continuous improvement for Quality metrics and KPIs in the factory.
Actively participate in the change control process. Maintain and update rework and all‑ergen matrices for the factory.
Maintain Quality Pyramid. Summarize information and report for operational reviews.
Communicate quality and food safety briefs to the factory.
Summarize data and prepare and interpret reports for use by management.
Act as a communication liaison between management and quality staff to support corporate and plant‑driven initiatives.
LABORATORY TASKS
Support factory traceability exercises.
Manage factory laboratories for chemistry, incoming goods, microbiology and / or sensory by scheduling and assigning work, providing training and managing budgets.
Ensure daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices and Internal Control Plans (ICP).
Oversee lab operational activities – daily equipment maintenance, ordering, stock control, record entry, reporting, document control, etc.
Ensure lab compliance for FSSC 22000 and NQMS while driving continuous improvement for Quality metrics and KPIs in the lab.
Ensure the completion of internal lab audits in compliance with the NQAC program.
Update NQMS, ICPs and SOPs as needed and train laboratory associates. Assist, advise and train factory employees in attaining NQAC requirements (MI, LI, P‑test, etc.).
Ensure that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated and specific lab areas.
Summarize data, prepare and interpret reports for use by management.
Act as a communication liaison between management and laboratory staff to support corporate and plant‑driven initiatives.
Be the key factory contact person with NQAC.
SAFETY & ENVIRONMENTAL
Ensure compliance with all regulatory and Nestle guidelines pertaining to safety, health, and environmental.
Be a key part of the culture change toward behavioral safety improvement.
NESTLE CONTINUOUS EXCELLENCE
Support key Nestle Continuous Excellence (NCE) initiatives.
REQUIREMENTS AND MINIMUM EDUCATION LEVEL
B.S. Degree in Food Science, Microbiology, Chemistry, or other related field, required.
3-5 years manufacturing and/or laboratory experience, food industry preferred.
1 to 3 years of supervisory experience in QA/QC, preferred.
SKILLS
Excellent verbal and written communication skills, proven planning and organizing skills, leadership, teamwork, and influencing or collaboration skills.
Strong mathematical and statistical skills required.
Ability to manage multiple assignments.
Ability to perform in a demanding, fast‑paced environment.
Strong problem‑solving and analytical skills.
Proficient with computer systems, personal computers, and spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications.
Proficiency in SAP/GLOBE systems is preferred.
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestle. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestle home.
The Nestle Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1‑800‑321‑6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.
Job Requisition:374301
#J-18808-Ljbffr