SEPHORA
Job Overview
Operations Associate - Flex at SEPHORA Store: MA-Newbury Street (1110), 80 Newbury Street, Boston, MA 02116, United States Role type: Hourly (Non-Exempt) • Flex scheduling Your Role at Sephora: As an Operations Associate, you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to belong to something beautiful.
Key Responsibilities
Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards
Assist with visual merchandising: ensure the store reflects Sephora’s brand through accurate promotional setups and event execution
Deliver exceptional service: support the team in creating outstanding client experiences and achieving sales goals
Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered
Uphold Sephora standards: follow company policies and help create a safe, secure, and enjoyable shopping experience for all
Scheduling & Availability
Must meet the required minimum number of weekly shifts/hours
Full Time: 30-40 hrs/week
Part Time: 15-29 hrs/week
Flex (as needed): 4-14 hrs/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications / Experience
1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
Excellent organizational and time management skills
Quick learner with the ability to absorb and communicate product knowledge
Ability to support outstanding client service
Excellent communication and interpersonal skills
Team player with a goal-driven mindset
Comfortable in a fast-paced environment with a strong client focus
Physically able to lift and carry up to 50 pounds
Benefits & Inclusion Inclusion & Belonging: Sephora pledges to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Details can be found here.
Salary: $19.75 - $24.21/hr. The actual hourly pay offered depends on qualifications, experience, and other non-discriminatory factors based on position and location.
EEO & Accessibility: Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender, age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with applicable laws.
Position Details
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Retail
Referrals increase your chances of interviewing at SEPHORA. Get notified about new Operations Associate jobs in Boston, MA.
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Operations Associate - Flex at SEPHORA Store: MA-Newbury Street (1110), 80 Newbury Street, Boston, MA 02116, United States Role type: Hourly (Non-Exempt) • Flex scheduling Your Role at Sephora: As an Operations Associate, you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to belong to something beautiful.
Key Responsibilities
Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards
Assist with visual merchandising: ensure the store reflects Sephora’s brand through accurate promotional setups and event execution
Deliver exceptional service: support the team in creating outstanding client experiences and achieving sales goals
Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered
Uphold Sephora standards: follow company policies and help create a safe, secure, and enjoyable shopping experience for all
Scheduling & Availability
Must meet the required minimum number of weekly shifts/hours
Full Time: 30-40 hrs/week
Part Time: 15-29 hrs/week
Flex (as needed): 4-14 hrs/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications / Experience
1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
Excellent organizational and time management skills
Quick learner with the ability to absorb and communicate product knowledge
Ability to support outstanding client service
Excellent communication and interpersonal skills
Team player with a goal-driven mindset
Comfortable in a fast-paced environment with a strong client focus
Physically able to lift and carry up to 50 pounds
Benefits & Inclusion Inclusion & Belonging: Sephora pledges to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Details can be found here.
Salary: $19.75 - $24.21/hr. The actual hourly pay offered depends on qualifications, experience, and other non-discriminatory factors based on position and location.
EEO & Accessibility: Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender, age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with applicable laws.
Position Details
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Retail
Referrals increase your chances of interviewing at SEPHORA. Get notified about new Operations Associate jobs in Boston, MA.
#J-18808-Ljbffr