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TieTalent

Field Engineer

TieTalent, Detroit, Michigan, United States, 48228

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Overview

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Field Engineer

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TieTalent . Summary: The Field Engineer will serve as engineering support for our service and sales teams in the Midwest, assisting on complex/highly technical or problem jobs. This role will require frequent travel to job sites throughout the Midwest territory but will be based at our Sales office in Detroit, MI. Approximately 70% of the role involves fieldwork, with the remaining time spent in the office.

Primary Job Responsibilities

Product Support - Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions

Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs

On site for startups on all high profile jobs for National Accounts or large/complex projects

Review and analyze data gathered from installed equipment in order to make product improvements, utilizing our CASLink remote monitoring system

Use mechanical building design knowledge to review applications for customers and suggest improvements in operation

Perform 3rd party training for outside contractors on CaptiveAire products

Provide reports to Application Engineering, R&D and manufacturing on customer feedback/challenges, quality, product improvements/issues

Required Skills

0-10 yrs experience

2 or 4-year technical degree, in an electrical, electronics or mechanically oriented curriculum

Hands On, Technical Internship/co-op Experience Is Preferred

Must enjoy hands on product exposure

HVAC And/or Electrical Experience Strongly Preferred

Multi-tasking, problem solving and strong communication skills a must

Benefits

Paid holidays

Paid time off (PTO) based upon tenure

Medical, dental and vision insurance

Disability & life insurance based upon election of medical insurance

401k with employer match

Flexible spending account (FSA)

Salary Competitive base salary with monthly bonus based on productivity and profits.

Company and EEO Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. To qualify, applicants must be legally authorized to work in the United States. We are not able to consider applicants that require sponsorship for employment visa status.

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