Boston Medical Center (BMC)
Medical Assistant / Patient Service Specialist I
Boston Medical Center (BMC), Boston, Massachusetts, us, 02298
Overview
Position:
Medical Assistant/Patient Support Specialist I Department: Neurology Schedule: Full-time, 40 hours, Monday–Friday This position is to function as a member of both the clinical and administrative team and complete all assigned daily tasks to ensure smooth day to day operations in the physician practice. The Medical Assistant I / Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over the phone or via email. Responsibilities
Works closely with providers to assist in delivering world-class care to patients. Rooms patients and prepares the patient for the provider visit. Takes vital signs as necessary and records them accurately into EMR (blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates). Records patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physicals. Obtains required consents and completes required forms for specific visit types. Performs in-office testing as needed and controls on certain in-office tests. Performs EKGs as ordered. Chaperones providers as required. Administers vaccines and medications as ordered by provider following BMC policies. Stocks rooms and monitors expiration of supplies in exam rooms. Assists with incoming calls by answering, triaging, and routing telephone calls. Registers patients in EMR and verifies information including demographics; conducts eligibility checks to ensure insurance is reflected accurately. Schedules patients' appointments and appropriate testing for patients as directed. Follows scheduling rules and directs schedules for patient visits in other practices. Performs pre-visit planning daily for all upcoming scheduled appointments. Performs outreach to select patient groups as directed for patient care and quality, and schedules specialty appointments and testing as required. Informing manager of clinical or administrative supply needs or assisting with ordering. Obtains prior authorizations and/or insurance referrals as per practice need. Qualifications
Education
High School Diploma or equivalent required. Education from an approved medical assistant program or equivalent preferred. Experience
One to three years as a medical assistant preferred. Knowledge, Skills & Abilities (KSA)
Strong customer service excellence expected. Excellent communication and interpersonal skills required. Must be able to work independently with little supervision. Adheres to all BMC policies. Always uses discretion to ensure patient confidentiality. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps”; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care
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Position:
Medical Assistant/Patient Support Specialist I Department: Neurology Schedule: Full-time, 40 hours, Monday–Friday This position is to function as a member of both the clinical and administrative team and complete all assigned daily tasks to ensure smooth day to day operations in the physician practice. The Medical Assistant I / Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over the phone or via email. Responsibilities
Works closely with providers to assist in delivering world-class care to patients. Rooms patients and prepares the patient for the provider visit. Takes vital signs as necessary and records them accurately into EMR (blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates). Records patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physicals. Obtains required consents and completes required forms for specific visit types. Performs in-office testing as needed and controls on certain in-office tests. Performs EKGs as ordered. Chaperones providers as required. Administers vaccines and medications as ordered by provider following BMC policies. Stocks rooms and monitors expiration of supplies in exam rooms. Assists with incoming calls by answering, triaging, and routing telephone calls. Registers patients in EMR and verifies information including demographics; conducts eligibility checks to ensure insurance is reflected accurately. Schedules patients' appointments and appropriate testing for patients as directed. Follows scheduling rules and directs schedules for patient visits in other practices. Performs pre-visit planning daily for all upcoming scheduled appointments. Performs outreach to select patient groups as directed for patient care and quality, and schedules specialty appointments and testing as required. Informing manager of clinical or administrative supply needs or assisting with ordering. Obtains prior authorizations and/or insurance referrals as per practice need. Qualifications
Education
High School Diploma or equivalent required. Education from an approved medical assistant program or equivalent preferred. Experience
One to three years as a medical assistant preferred. Knowledge, Skills & Abilities (KSA)
Strong customer service excellence expected. Excellent communication and interpersonal skills required. Must be able to work independently with little supervision. Adheres to all BMC policies. Always uses discretion to ensure patient confidentiality. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps”; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care
#J-18808-Ljbffr