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Happy Hospitality

Paradise Park - Server

Happy Hospitality, Chicago, Illinois, United States, 60290

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Overview

Paradise Park - Server role at Happy Hospitality. This position is located at Paradise Park, 1913 West North Avenue, Chicago, IL 60622. Job Summary: Provide friendly and responsive service with extensive knowledge of Food and Beverage, interact with guests, take orders, and efficiently run multiple tables. A fast-paced environment with a positive, energetic attitude is required. Essential Responsibilities

Greets guests in a positive, friendly manner, making them feel welcome. Guide guests through all phases of their experience at our venue. Exhibit proper knowledge, service techniques and delivery of Food and Beverage offerings. Describe Food and Beverage features on a daily basis. Provide top notch service to multiple tables at a time. Work alongside bussers in clearing and re-setting tables. Work with a sense of urgency at all times to provide anticipatory service which anticipates the guests’ needs and appreciates the fine details of service. Communicate with management regarding all customer needs, comments or incidents. Follow all procedures and policies set forth by the company, division and Health Department following all health and safety regulations. Perform all opening and closing duties as assigned. Other Job Functions

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Comply with health and food safety standards, restocking items, cleaning. Provide great customer service, adhere to company policies & procedures. Be a positive, upbeat, and personable person at all times while working. Stay calm and collected in what could at times be a stressful environment. Take on other responsibilities as assigned by Management. Physical Functions

Ability to stand/walk a minimum of 8 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed. Be able to lift and carry multiple items, e.g., heavy plates and trays of drinks. Frequently reach, feel, bend, stoop, carry, and input data. Work in both warm and cool environments; high levels of noise. Must be able to tolerate potential allergens (peanuts, egg, dairy, gluten, soy, seafood and shellfish). Qualifications, Education and Behavior

At least 21 years old. Have a minimum of 2 years serving experience. Ability to work quickly while maintaining safety standards and procedures. Ability to work daytime and nighttime shifts that may last into the later hours of the night. Weekend availability is necessary. Ability to work a consistent schedule of at least 4 days per week. Required Skills/Abilities

Produces high-quality work while unsupervised. Able to safely lift and maneuver trays of food when necessary. Able to follow instructions and ask questions for clarification if needed. Able to handle money accurately and operate a point-of-sale system. Able to work in a busy restaurant environment. Minimum 2-3 years of high-volume serving experience. Able to work in a standing position for long periods of time. Ability to provide top-notch customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with all restaurant staff. Certifications

Food Handlers Certification Basset Certification Compensation Details

Hourly Rate: $12.62/hr (Chicago tipped minimum wage). Tips: Servers also receive tips from guests. The average Server at this location earns between $40-50/hour total (base hourly rate + tips). Benefits

Dining discounts (50% during shift, 25% at other Happy Hospitality locations). Flexible schedules in a fun, family-friendly, team environment. Medical, Dental and Vision Options. Paid time off – vacation and sick leave. Free Uniform (Up to two branded T-Shirts). Eligibility for benefits based on time in position and hours worked. Referred employees must be in good standing. Department: Front of House Reports to: General Manager Status: Variable Hour FLSA Code: Non-exempt Location: Chicago Equal Opportunity Employer: Happy Hospitality values diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and an inclusive culture. Must be eligible to legally work in the United States.

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