Giant Food
Assistant Store Manager Trainee - Store Admin - 0348
Giant Food, Clarksville, Maryland, United States, 21029
Assistant Store Manager Trainee - Store Admin - 0348
Join to apply for the
Assistant Store Manager Trainee - Store Admin - 0348
role at
Giant Food
Category/Area of Expertise:
Retail Operations
Job Requisition:
358656_external_USA-MD-Clarksville
Address:
USA-MD-Clarksville-6050 Daybreak Circle
Store Code:
GF - Store Admin (2500042)
Who Is Giant?
With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C., Maryland, Virginia and Delaware. Giant’s mission is beyond stocking groceries on shelves, we strive to be the most trusted and loved local food retailer in our community.
Position:
Assistant Store Manager
Giant is hiring Assistant Store Managers! We want proven, experienced store leaders with a passion for customer service and a knack for driving sales. As an ASM, you are responsible for day-to-day operation and development of the store, including
customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management .
Giant Food has three ASM classifications: Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).
Primary responsibilities of all assistant store managers include:
Plan, implement, and follow-up on weekly sales programs
Manage, control, and track store payroll and budget, collaborating with management to meet sales, profit, payroll, and productivity goals; maintain and utilize payroll system to ensure accurate inputs, adjustments, and projections
Ensure compliance with Giant programs and policies as well as local, state and federal food, labor and safety regulations
Oversee and lead operational team, including department managers and associates
Expose part-time associates, department managers, and other management candidates to other skill areas; identify team leaders and promising internal candidates
Conduct store tours to evaluate store conditions vs standards and respond accordingly
Collaborate with store management and assist with all aspects of total store operations including: customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more
Develop a positive customer shopping experience and ensure customer satisfaction
Ensure overall store appearance, safety and customer experience upholds Giant Food standards and regulations
Respond to customer inquiries on merchandise and make appropriate recommendations
Ensure accuracy of store signage
Uphold Giant’s customer service standards ("Count on Us, Count on Me" commitments):
Greet and thank every customer with a smile
Wear a clean uniform and name badge
Give customers undivided attention
Bag and package product with care
Demonstrate urgency in reacting to long lines
Apologize and make it right or get someone who can
As a Customer Service Manager, you will:
Manage daily operations of the Front End & Customer Service areas and hiring and development
Manage associate time & attendance records, absentee/tardiness control programs, and labor law compliance
Engage store associates and department managers to meet store and company goals
Train and develop Front End and Assistant Front End Managers; cover front-end cash accountability and monitor shrink areas
Supervise store operations as needed in absence of Store Manager
Review front end schedules prior to posting
Manage store community relations programs
As a Non-Perishable Manager
– Manage daily operations of Grocery, Dairy, Frozen, HBC/GM, and Receiving departments; ensure training & development of all related associates; ensure accuracy of receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink
Develop working relationship with all direct vendors; understand delivery days and times of all direct vendors
Participate in planning, implementation and follow up of weekly sales programs
Manage inventories, gross profit, profitability, P&L and cost center management
Perform inventory control to avoid overstock and out of stock
Manage product storage and rotation to reduce spoilage and damage
Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized
As a Perishable Manager
– Manage daily operations of Meat, Seafood, Deli, Produce, Floral and Bakery departments; ensure training & development of all related associates; participate in planning, implementation and follow up of weekly sales programs
Ensure accuracy of all receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink
Develop working relationship with all direct vendors; understand delivery days and times of all direct vendors
Manage inventories, gross profit, profitability, P&L and cost center management
Perform inventory control to avoid overstock and out of stock
Manage product storage and rotation to reduce spoilage and damage
Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized
Preferred qualifications:
Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company
Experience managing people, departments and/or whole stores
Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management
Knowledge of employment law, interview techniques, and general retail hiring practices
A Bachelor’s Degree in a business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others
Excellent communication, interpersonal, leadership, and organizational skills; the ability to acquire and keep the confidence of associates, customers, and management alike
Experience managing an effective community relations program
Staffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware)
Pay Range:
$63,000 - $97,450
Note:
If you do not meet these qualifications, you may apply for other store-level positions at Giant Food by clicking “Stores” on https://giantfood.careerswithus.com/
Why Work at Giant?
Giant values its people and offers opportunities to learn, advance, and contribute to the community. We support various Employee Resource Groups and charitable efforts in our local partnerships.
We’d love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor.
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Sales and Business Development
Industries
Retail
Referrals increase your chances of interviewing at Giant Food by 2x
Get notified about new Assistant Store Manager jobs in
Clarksville, MD .
#J-18808-Ljbffr
Assistant Store Manager Trainee - Store Admin - 0348
role at
Giant Food
Category/Area of Expertise:
Retail Operations
Job Requisition:
358656_external_USA-MD-Clarksville
Address:
USA-MD-Clarksville-6050 Daybreak Circle
Store Code:
GF - Store Admin (2500042)
Who Is Giant?
With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C., Maryland, Virginia and Delaware. Giant’s mission is beyond stocking groceries on shelves, we strive to be the most trusted and loved local food retailer in our community.
Position:
Assistant Store Manager
Giant is hiring Assistant Store Managers! We want proven, experienced store leaders with a passion for customer service and a knack for driving sales. As an ASM, you are responsible for day-to-day operation and development of the store, including
customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management .
Giant Food has three ASM classifications: Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).
Primary responsibilities of all assistant store managers include:
Plan, implement, and follow-up on weekly sales programs
Manage, control, and track store payroll and budget, collaborating with management to meet sales, profit, payroll, and productivity goals; maintain and utilize payroll system to ensure accurate inputs, adjustments, and projections
Ensure compliance with Giant programs and policies as well as local, state and federal food, labor and safety regulations
Oversee and lead operational team, including department managers and associates
Expose part-time associates, department managers, and other management candidates to other skill areas; identify team leaders and promising internal candidates
Conduct store tours to evaluate store conditions vs standards and respond accordingly
Collaborate with store management and assist with all aspects of total store operations including: customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more
Develop a positive customer shopping experience and ensure customer satisfaction
Ensure overall store appearance, safety and customer experience upholds Giant Food standards and regulations
Respond to customer inquiries on merchandise and make appropriate recommendations
Ensure accuracy of store signage
Uphold Giant’s customer service standards ("Count on Us, Count on Me" commitments):
Greet and thank every customer with a smile
Wear a clean uniform and name badge
Give customers undivided attention
Bag and package product with care
Demonstrate urgency in reacting to long lines
Apologize and make it right or get someone who can
As a Customer Service Manager, you will:
Manage daily operations of the Front End & Customer Service areas and hiring and development
Manage associate time & attendance records, absentee/tardiness control programs, and labor law compliance
Engage store associates and department managers to meet store and company goals
Train and develop Front End and Assistant Front End Managers; cover front-end cash accountability and monitor shrink areas
Supervise store operations as needed in absence of Store Manager
Review front end schedules prior to posting
Manage store community relations programs
As a Non-Perishable Manager
– Manage daily operations of Grocery, Dairy, Frozen, HBC/GM, and Receiving departments; ensure training & development of all related associates; ensure accuracy of receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink
Develop working relationship with all direct vendors; understand delivery days and times of all direct vendors
Participate in planning, implementation and follow up of weekly sales programs
Manage inventories, gross profit, profitability, P&L and cost center management
Perform inventory control to avoid overstock and out of stock
Manage product storage and rotation to reduce spoilage and damage
Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized
As a Perishable Manager
– Manage daily operations of Meat, Seafood, Deli, Produce, Floral and Bakery departments; ensure training & development of all related associates; participate in planning, implementation and follow up of weekly sales programs
Ensure accuracy of all receiving, monitor back room organization and sanitation, ensure 100% compliance on store stamps/logs and monitor shrink
Develop working relationship with all direct vendors; understand delivery days and times of all direct vendors
Manage inventories, gross profit, profitability, P&L and cost center management
Perform inventory control to avoid overstock and out of stock
Manage product storage and rotation to reduce spoilage and damage
Ensure grocery shelves, cases and fixtures are maintained, cleaned and organized
Preferred qualifications:
Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company
Experience managing people, departments and/or whole stores
Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management
Knowledge of employment law, interview techniques, and general retail hiring practices
A Bachelor’s Degree in a business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others
Excellent communication, interpersonal, leadership, and organizational skills; the ability to acquire and keep the confidence of associates, customers, and management alike
Experience managing an effective community relations program
Staffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware)
Pay Range:
$63,000 - $97,450
Note:
If you do not meet these qualifications, you may apply for other store-level positions at Giant Food by clicking “Stores” on https://giantfood.careerswithus.com/
Why Work at Giant?
Giant values its people and offers opportunities to learn, advance, and contribute to the community. We support various Employee Resource Groups and charitable efforts in our local partnerships.
We’d love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor.
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Sales and Business Development
Industries
Retail
Referrals increase your chances of interviewing at Giant Food by 2x
Get notified about new Assistant Store Manager jobs in
Clarksville, MD .
#J-18808-Ljbffr