iServ, LLC
About the Position
Join iServ, LLC as the
Sonny's BBQ Restaurant Manager
to lead a passionate team in delivering top-quality BBQ and exceptional guest service.
Description THE ISERV GROUP is an established multi‑brand hospitality company on a mission to faithfully serve guests, stakeholders, and communities. As a franchisee of Sonny's BBQ and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv, we focus on growth while honoring values that honor God & people.
Benefits
Competitive pay with monthly bonus potential
Immediate PTO
Select paid holidays
Work/life balance
401K with employer match
Health/Dental/Vision insurance with company contribution
Company paid life insurance
Team member food discounts
Ongoing development
Multiple levels of care (Team Chaplains, iServ Cares)
Community service opportunities
Manager Responsibilities
Hire, train, develop, and schedule hourly team members while ensuring they feel appreciated and comfortable in their roles
Communicate with the General Manager regarding company objectives
Promote and embrace the department strategy established by the Area Director
Ensure that our Mission and Values are communicated, understood, and practiced with all team members under your/her direction
Promote a culture that inspires improvement; continually develop and mentor team members under your/her direction and is directly responsible for their success
Ensure that our restaurants have a fun, playful, and engaging atmosphere by going above and beyond to meet individual needs and concerns of our staff and guests daily
Respond to immediate store needs
Ensure every guest receives exceptional service and a memorable experience
Required Qualifications
Two or more years in Restaurant Management experience
Ability to successfully enroll and complete required training or certifications within a reasonable amount of time
Excellent organizational skills and attention to detail
Excellent analytical, decision‑making, and problem‑solving skills
Ability to effectively present information, changes, new objectives, and other topics to both large and small groups
Strong computer skills, including experience with Microsoft Office programs
A valid driver’s license and the ability to complete a successful driver insurability check
Ability to maintain a flexible schedule and cover manager shifts on busy days and/or special events
Understanding and ability to execute all iServ policies and procedures
Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds with a team
Job Expectations
Stand for prolonged periods of time and handle products, tools, paperwork, and equipment
May be exposed to wet and/or humid conditions, extreme heat, steam, and cold present in a kitchen environment and requested to work with cleaning chemicals
May inhale smoke from a wood‑burning cooker
Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds with a team.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries: Food and Beverage Services
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Sonny's BBQ Restaurant Manager
to lead a passionate team in delivering top-quality BBQ and exceptional guest service.
Description THE ISERV GROUP is an established multi‑brand hospitality company on a mission to faithfully serve guests, stakeholders, and communities. As a franchisee of Sonny's BBQ and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv, we focus on growth while honoring values that honor God & people.
Benefits
Competitive pay with monthly bonus potential
Immediate PTO
Select paid holidays
Work/life balance
401K with employer match
Health/Dental/Vision insurance with company contribution
Company paid life insurance
Team member food discounts
Ongoing development
Multiple levels of care (Team Chaplains, iServ Cares)
Community service opportunities
Manager Responsibilities
Hire, train, develop, and schedule hourly team members while ensuring they feel appreciated and comfortable in their roles
Communicate with the General Manager regarding company objectives
Promote and embrace the department strategy established by the Area Director
Ensure that our Mission and Values are communicated, understood, and practiced with all team members under your/her direction
Promote a culture that inspires improvement; continually develop and mentor team members under your/her direction and is directly responsible for their success
Ensure that our restaurants have a fun, playful, and engaging atmosphere by going above and beyond to meet individual needs and concerns of our staff and guests daily
Respond to immediate store needs
Ensure every guest receives exceptional service and a memorable experience
Required Qualifications
Two or more years in Restaurant Management experience
Ability to successfully enroll and complete required training or certifications within a reasonable amount of time
Excellent organizational skills and attention to detail
Excellent analytical, decision‑making, and problem‑solving skills
Ability to effectively present information, changes, new objectives, and other topics to both large and small groups
Strong computer skills, including experience with Microsoft Office programs
A valid driver’s license and the ability to complete a successful driver insurability check
Ability to maintain a flexible schedule and cover manager shifts on busy days and/or special events
Understanding and ability to execute all iServ policies and procedures
Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds with a team
Job Expectations
Stand for prolonged periods of time and handle products, tools, paperwork, and equipment
May be exposed to wet and/or humid conditions, extreme heat, steam, and cold present in a kitchen environment and requested to work with cleaning chemicals
May inhale smoke from a wood‑burning cooker
Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds with a team.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries: Food and Beverage Services
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