Instawork
Overview
Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we’re building the leading online labor marketplace and seeking exceptional talent to help us scale quickly and make an impact. Instawork, a digital marketplace that connects local businesses with skilled hourly professionals across the U.S., is seeking a Strategic Account Manager–Enterprise Light Industrial with a proven track record of success to join our rapidly growing team. This role reports to the Director of Strategic Accounts and is a critical part of our Account Management team, responsible for driving growth and retention with our largest enterprise partners. As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners. What You’ll Be Doing
Drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units. Own the full sales cycle for new use cases and expansions within existing accounts. Build and execute strategic account plans, identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities. Deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes. Lead executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment. Serve as the voice of the customer by providing feedback to internal teams to improve Instawork’s products and services. Stay current on industry trends in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies. Manage complex, cross-functional projects with internal and external stakeholders to ensure successful adoption of Instawork’s solutions. Qualifications
Industry Expertise: 5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or 3PL organizations. Growth-Oriented: Proven track record in sales, account expansion, and revenue growth—through new use cases, cross-sells, or large-scale adoption. Consultative Approach: Experience in a consulting capacity (in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses. Enterprise Sales Skills: 3+ years selling into the enterprise segment with the ability to manage complex sales cycles and multiple senior stakeholders. Relationship Builder: Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics companies. Strategic Thinker: Able to use data and industry insights to identify opportunities, build business cases, and drive expansion strategies. Execution-Oriented: A results-driven professional who thrives in a fast-paced environment, balancing relationship management with revenue accountability. Strong Communicator: Executive presence and excellent communication skills with the ability to influence at all levels. Collaborative Leader: Works well cross-functionally, sharing partner feedback and contributing to a culture of success. Travel-Ready: Willingness to travel approximately 33% to meet with enterprise partners onsite. Compensation & Benefits
For NY-based applicants: base salary is $110,000 plus eligible for OTE; equity in stock options; and Instawork benefits. Benefits include medical, dental, and vision plans; flexible paid time off; at least 8 paid company holidays; phone stipend; commuter stipend; supplemental pay on qualified leaves; HSA contribution; flexible spending plans; 401K; and Perkspot discount program. About Instawork
Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local businesses across the U.S. and Canada. Our AI-powered platform serves thousands of businesses across more than 50 major markets. We’re committed to supporting local economies at scale. Our Values
Empathy, Trust & Candor
— We build trust through honest and direct feedback.
Bias for Action
— We move quickly and learn from mistakes.
Always Be Learning
— We encourage continuous learning, especially with AI transforming the workplace.
Act Like an Owner
— We work long, hard, and smart to drive growth and impact. Equal Opportunity
Instawork is an equal opportunity employer. We do not discriminate on the basis of any protected status. All job postings are subject to applicable law and regulations.
#J-18808-Ljbffr
Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we’re building the leading online labor marketplace and seeking exceptional talent to help us scale quickly and make an impact. Instawork, a digital marketplace that connects local businesses with skilled hourly professionals across the U.S., is seeking a Strategic Account Manager–Enterprise Light Industrial with a proven track record of success to join our rapidly growing team. This role reports to the Director of Strategic Accounts and is a critical part of our Account Management team, responsible for driving growth and retention with our largest enterprise partners. As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners. What You’ll Be Doing
Drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units. Own the full sales cycle for new use cases and expansions within existing accounts. Build and execute strategic account plans, identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities. Deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes. Lead executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment. Serve as the voice of the customer by providing feedback to internal teams to improve Instawork’s products and services. Stay current on industry trends in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies. Manage complex, cross-functional projects with internal and external stakeholders to ensure successful adoption of Instawork’s solutions. Qualifications
Industry Expertise: 5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or 3PL organizations. Growth-Oriented: Proven track record in sales, account expansion, and revenue growth—through new use cases, cross-sells, or large-scale adoption. Consultative Approach: Experience in a consulting capacity (in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses. Enterprise Sales Skills: 3+ years selling into the enterprise segment with the ability to manage complex sales cycles and multiple senior stakeholders. Relationship Builder: Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics companies. Strategic Thinker: Able to use data and industry insights to identify opportunities, build business cases, and drive expansion strategies. Execution-Oriented: A results-driven professional who thrives in a fast-paced environment, balancing relationship management with revenue accountability. Strong Communicator: Executive presence and excellent communication skills with the ability to influence at all levels. Collaborative Leader: Works well cross-functionally, sharing partner feedback and contributing to a culture of success. Travel-Ready: Willingness to travel approximately 33% to meet with enterprise partners onsite. Compensation & Benefits
For NY-based applicants: base salary is $110,000 plus eligible for OTE; equity in stock options; and Instawork benefits. Benefits include medical, dental, and vision plans; flexible paid time off; at least 8 paid company holidays; phone stipend; commuter stipend; supplemental pay on qualified leaves; HSA contribution; flexible spending plans; 401K; and Perkspot discount program. About Instawork
Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local businesses across the U.S. and Canada. Our AI-powered platform serves thousands of businesses across more than 50 major markets. We’re committed to supporting local economies at scale. Our Values
Empathy, Trust & Candor
— We build trust through honest and direct feedback.
Bias for Action
— We move quickly and learn from mistakes.
Always Be Learning
— We encourage continuous learning, especially with AI transforming the workplace.
Act Like an Owner
— We work long, hard, and smart to drive growth and impact. Equal Opportunity
Instawork is an equal opportunity employer. We do not discriminate on the basis of any protected status. All job postings are subject to applicable law and regulations.
#J-18808-Ljbffr