Sand Valley
Overview
Join to apply for the
Housekeeping Dispatcher
role at
Sand Valley .
Sand Valley is a golf resort and community settled on 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. The resort features five world-class golf courses: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley. Founded in 2016 by Michael and Chris Keiser, the resort is known for its hospitality and a community of golf and outdoor enthusiasts.
Beyond premier golf, Sand Valley offers year-round outdoor activities and dining venues. The team works to create experiences of a lifetime by guiding guests through Wisconsin’s natural beauty.
Position Summary
As a Housekeeping Dispatcher, you’ll play a key role in keeping daily housekeeping operations running smoothly. Your communication skills, attention to detail, and teamwork ensure timely coordination, quick responses to housekeeping needs, and an exceptional guest experience at Sand Valley.
Primary Duties And Responsibilities
Assign daily tasks to housekeeping attendants on AM and PM shifts to ensure efficiency.
Answer phone calls promptly and courteously, logging and dispatching all requests.
Monitor and respond to radios, managing communication between housekeeping, the front office, and supervisors.
Dispatch guest requests and supervisor calls to team members and confirm completion.
Maintain accurate housekeeping logs, including attendance, room status, and shift reports.
Coordinate and deliver guest requests promptly, ensuring rooms are ready for occupancy.
Reconcile room boards, radios, and keys at the end of each shift, ensuring proper tracking.
Communicate regularly with the Front Office and Supervisors to verify room status.
Report maintenance or safety issues identified by supervisors, attendants, or managers.
Maintain cleanliness and good condition of all equipment and work areas.
Assign and collect radios and keys, ensuring proper use and organization.
Promote teamwork, clear communication, and professionalism across the department.
Follow all safety and emergency procedures in accordance with resort standards.
Assist with any tasks necessary to support the smooth operation of the department.
Perform other related duties as assigned.
Qualifications
High school diploma or equivalent preferred.
One or more years of housekeeping, hospitality, or operations experience preferred.
Valid driver’s license required.
Strong communication, organization, and multitasking skills with attention to detail.
Friendly, professional, and team-oriented; dependable and calm under pressure.
Basic computer proficiency.
Ability to work a flexible schedule, including weekends and holidays, typically between 8am-5pm.
Successful completion of background check and drug screen required.
Physical Requirements
Ability to read and follow verbal and written instructions in English.
Stamina to stand, walk, bend, lift, and kneel for extended periods (up to 5 hours).
Ability to lift up to 100 lbs occasionally, 50 lbs frequently, and 30 lbs consistently.
Working Conditions
Work occurs primarily indoors with occasional outdoor exposure and travel across property.
Possible exposure to cleaning agents, weather, and golf course activity or moving equipment.
Adherence to all safety procedures is essential.
Perks
Complimentary Golf Privileges
Retail & Restaurant Discounts
Employee Meal Program
Uniform Allowance
Employee Assistance Program (EAP) – Canopy
Classification
Part-Time Year-Round, Hourly, Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Hospitality
Referrals increase your chances of interviewing at Sand Valley by 2x
Get notified about new Dispatcher jobs in
Nekoosa, WI .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Housekeeping Dispatcher
role at
Sand Valley .
Sand Valley is a golf resort and community settled on 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. The resort features five world-class golf courses: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley. Founded in 2016 by Michael and Chris Keiser, the resort is known for its hospitality and a community of golf and outdoor enthusiasts.
Beyond premier golf, Sand Valley offers year-round outdoor activities and dining venues. The team works to create experiences of a lifetime by guiding guests through Wisconsin’s natural beauty.
Position Summary
As a Housekeeping Dispatcher, you’ll play a key role in keeping daily housekeeping operations running smoothly. Your communication skills, attention to detail, and teamwork ensure timely coordination, quick responses to housekeeping needs, and an exceptional guest experience at Sand Valley.
Primary Duties And Responsibilities
Assign daily tasks to housekeeping attendants on AM and PM shifts to ensure efficiency.
Answer phone calls promptly and courteously, logging and dispatching all requests.
Monitor and respond to radios, managing communication between housekeeping, the front office, and supervisors.
Dispatch guest requests and supervisor calls to team members and confirm completion.
Maintain accurate housekeeping logs, including attendance, room status, and shift reports.
Coordinate and deliver guest requests promptly, ensuring rooms are ready for occupancy.
Reconcile room boards, radios, and keys at the end of each shift, ensuring proper tracking.
Communicate regularly with the Front Office and Supervisors to verify room status.
Report maintenance or safety issues identified by supervisors, attendants, or managers.
Maintain cleanliness and good condition of all equipment and work areas.
Assign and collect radios and keys, ensuring proper use and organization.
Promote teamwork, clear communication, and professionalism across the department.
Follow all safety and emergency procedures in accordance with resort standards.
Assist with any tasks necessary to support the smooth operation of the department.
Perform other related duties as assigned.
Qualifications
High school diploma or equivalent preferred.
One or more years of housekeeping, hospitality, or operations experience preferred.
Valid driver’s license required.
Strong communication, organization, and multitasking skills with attention to detail.
Friendly, professional, and team-oriented; dependable and calm under pressure.
Basic computer proficiency.
Ability to work a flexible schedule, including weekends and holidays, typically between 8am-5pm.
Successful completion of background check and drug screen required.
Physical Requirements
Ability to read and follow verbal and written instructions in English.
Stamina to stand, walk, bend, lift, and kneel for extended periods (up to 5 hours).
Ability to lift up to 100 lbs occasionally, 50 lbs frequently, and 30 lbs consistently.
Working Conditions
Work occurs primarily indoors with occasional outdoor exposure and travel across property.
Possible exposure to cleaning agents, weather, and golf course activity or moving equipment.
Adherence to all safety procedures is essential.
Perks
Complimentary Golf Privileges
Retail & Restaurant Discounts
Employee Meal Program
Uniform Allowance
Employee Assistance Program (EAP) – Canopy
Classification
Part-Time Year-Round, Hourly, Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Hospitality
Referrals increase your chances of interviewing at Sand Valley by 2x
Get notified about new Dispatcher jobs in
Nekoosa, WI .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr